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Client Customer Manager Jobs in Rhode Island (NOW HIRING)

HMG Careers

Remote Client Advocate

Central Falls, RI · Remote

$69K/yr

  • Medical

  • Dental

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HMG Careers

Remote Client Advocate

Pawtucket, RI · Remote

$69K/yr

  • Medical

  • Dental

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HMG Careers

Remote Client Advocate

Woonsocket, RI · Remote

$69K/yr

  • Medical

  • Dental

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

Public Consulting Group

Client Service Associate 1

Providence, RI · On-site

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Supports customer service and operations for clients: * Responsible for initiative planning and ongoing client relationship management * Collaborates with regional teams and other functional areas to ...

Axelon

Client Services Specialist

Riverside, RI · On-site

$24/hr

Serve cash management, ACH, and commercial card customers via requests received by telephone, chat ... Partner with various operational support staff in the reconciliation of client problems while ...

Help At Home

Intake Client Associate

Providence, RI · On-site

$21 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Proficiency in CRM software like Salesforce * Proficient with Microsoft Office Suite. Education and Experience: * High School Diploma or GED required. * Two (2) years in client services, or a related ...

Miniluxe Inc

Client Services Lead

Cranston, RI · On-site

$17/hr

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manages clean lab and studio supply organization * Follows our 3-step sanitization process for ... Customer service: 2 years (Preferred) * Retail: 2 years (Preferred)

Franklin Covey

Mid-Market Client Partner

Providence, RI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Mid-Market Client Partner Global Title: Client Partner - Major Market Division & Department ... Proficiency in CRM software and Microsoft Office Suite. * Strong analytical and problem-solving ...

Banfield Pet Hospital

Client Service Coordinator

Johnston, RI · On-site

$16.16 - $20.66/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Passionate Customer Service Professional Needed. Must Love Pets. Banfield Pet Hospital -Johnston ... It's a smart way to manage your budget and take care of your needs. * Health Savings Account (HSA)

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Showing results 41-60

All JobsClient Customer JobsClient Customer Manager JobsClient Customer Manager Jobs in Rhode Island

Client Customer Manager information

How does a client customer manager typically collaborate with other departments to ensure client satisfaction?

As a Client Customer Manager, you will frequently work cross-functionally with teams such as sales, product development, and customer support to address client needs and resolve issues efficiently. Regular meetings and open communication channels are common practices to keep everyone aligned on client objectives and project statuses. This collaboration not only ensures a seamless client experience but also provides you with valuable insights into different business areas, fostering both professional growth and a broader understanding of the company’s operations.

What is the difference between Client Customer Manager vs Customer Service Representative?

AspectClient Customer ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer relationship managementHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, online support
Employer & IndustryBusinesses across industries, especially B2B sectorsRetail, telecom, hospitality, service industries
Search & Comparison IntentUnderstanding account management roles, client relationsCustomer support, issue resolution

The main difference is that a Client Customer Manager focuses on maintaining and growing client accounts, often working directly with clients to ensure satisfaction and long-term relationships. In contrast, a Customer Service Representative primarily handles customer inquiries and resolves issues, typically in a support capacity. Both roles require strong communication skills, but the Client Customer Manager usually has more responsibilities related to account strategy and client retention.

What are the key skills and qualifications needed to thrive as a client customer manager?

To thrive as a Client Customer Manager, you need strong relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Excellent communication, negotiation, and emotional intelligence help build trust and effectively address client needs. These skills are crucial for maintaining long-term client satisfaction, driving business growth, and ensuring successful client partnerships.

What are the duties of a client customer manager?

A client customer manager is responsible for maintaining and strengthening relationships with clients, addressing their needs, resolving issues, and ensuring customer satisfaction. They often coordinate with internal teams, manage accounts, and use customer relationship management (CRM) tools to track interactions and service quality.

What does a client customer manager do?

A Client Customer Manager is responsible for maintaining and developing relationships with a company’s clients to ensure their needs are met and they remain satisfied with the services or products provided. Their duties typically include acting as the main point of contact for clients, resolving issues, coordinating with internal teams, and identifying opportunities to upsell or improve service. They play a crucial role in client retention and often work to build long-term partnerships that benefit both the client and the company.

Is a client customer manager a good job?

A client customer manager is a role focused on maintaining and strengthening relationships with clients, often requiring strong communication, problem-solving, and organizational skills. It can be a stable career with opportunities for advancement and typically involves working in office environments or remotely, with some positions requiring industry-specific certifications. Job satisfaction depends on individual preferences for client interaction and the industry served.

What cities in Rhode Island are hiring for Client Customer Manager jobs?

Cities in Rhode Island with the most Client Customer Manager job openings:

Client Customer Manager jobs near you

Remote Client Advocate

HMG Careers

Central Falls, RI • Remote

$69K/yr

Full-time

Medical, Dental

Posted 3 days ago

New

Job description

Remote Insurance Representative | Flexible Schedule | Commission-Based

This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families.

What We Offer
  • Remote, work-from-home career
  • Average first-year earnings of $69K through commissions and bonuses
  • Increased earning potential in later years through performance and renewals
  • Residual income opportunities through client renewals
  • Unionized position with stock options
  • Comprehensive benefits package including medical, dental, and prescription coverage
  • Ongoing training and mentorship from experienced managers
  • High-quality leads provided with no cold calling friends or family
  • Flexible scheduling within a career-focused structure
  • Advancement and recognition opportunities with promotion from within
  • Supportive and collaborative virtual team environment
Qualities We Value
  • Willingness to learn and be coached through structured training
  • Friendly, outgoing, and professional communication style
  • Genuine desire to help others by providing guidance and solutions
  • Strong verbal communication and relationship-building skills
  • Sales or customer service experience is helpful but not required
Qualifications
  • Laptop or desktop computer with a working camera
  • Insurance license required or willingness to obtain one
  • Basic computer skills
  • Must reside in North America including the United States or Canada
  • We do not hire candidates residing outside North America
Responsibilities
  • Contact provided leads to schedule virtual meetings with clients
  • Present benefit programs and assist clients with enrollment
  • Build and maintain strong client relationships
  • Work closely with your manager to set goals and achieve them