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Client Customer Manager Jobs in Rhode Island (NOW HIRING)

Harris

Customer Success Manager

Carolina, RI · On-site +1

$72K - $82K/yr

Customer Success Manager - WinCap & QSS/OASIS Harris School Solutions Remote-based with frequent on-site client visits (U.S.) $72,000-$82,000/year Travel ~25-50% Why this role matters Every school ...

Royal Bank of Canada

Registered Client Associate

Providence, RI · On-site

$45K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Embrace RBC Wealth Management's core values and inclusive culture as an integral part of our branch ... Take initiative to handle account inquiries and customer needs and escalate to financial advisors ...

Royal Bank of Canada

Registered Client Associate

Providence, RI · On-site

$45K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Embrace RBC Wealth Management's core values and inclusive culture as an integral part of our branch ... Take initiative to handle account inquiries and customer needs and escalate to financial advisors ...

Hire Talent

Client Services Specialist

Johnston, RI · On-site

$17 - $22.50/hr

Client Services Specialist Location: Johnston, RI (Training and work location: Riverside, RI ... Independently resolve customer inquiries related to Commercial Card, ACH Cash Management products ...

NEW ENGLAND TESTING LAB INC

Be Seen First

Client Services Representative

West Warwick, RI · On-site

$40K - $50K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Provide responsive customer support to corporate and small business clients * Maintain clear and consistent client communication * Resolve client issues promptly and effectively * Manage client ...

NEW ENGLAND TESTING LAB INC

Be Seen First

Client Services Representative

West Warwick, RI · On-site

$40K - $50K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Provide responsive customer support to corporate and small business clients * Maintain clear and consistent client communication * Resolve client issues promptly and effectively * Manage client ...

Datavant

Client Partner, Pharma

Providence, RI · On-site

$160K - $180K/yr

Build and maintain strong relationships with customers and partners. Focus on transformational ... line managers to "C" level executives. * Highly consultative, hands on and collaborative.

Stifel

Client Service Associate

Middletown, RI

$41K - $62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Time Management - Able to organize, prioritize and manage multiple tasks, responsibilities and ... Customer and Interpersonal Skills - Knowledge of principles and processes for providing exemplary ...

Stifel

Client Service Associate

Middletown, RI

$41K - $62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Time Management - Able to organize, prioritize and manage multiple tasks, responsibilities and ... Customer and Interpersonal Skills - Knowledge of principles and processes for providing exemplary ...

Axelon

Client Services Specialist

Johnston, RI · On-site

$17 - $22.50/hr

Provide support to Commercial Banking clients through phone, email, and chat. * Assist customers with Cash Management, ACH, and Commercial Card products and services. * Research client inquiries and ...

Stifel

Client Service Associate

Middletown, RI · On-site

$41K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Time Management - Able to organize, prioritize and manage multiple tasks, responsibilities and ... Customer and Interpersonal Skills - Knowledge of principles and processes for providing exemplary ...

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Showing results 21-40

All JobsClient Customer JobsClient Customer Manager JobsClient Customer Manager Jobs in Rhode Island

Client Customer Manager information

How does a client customer manager typically collaborate with other departments to ensure client satisfaction?

As a Client Customer Manager, you will frequently work cross-functionally with teams such as sales, product development, and customer support to address client needs and resolve issues efficiently. Regular meetings and open communication channels are common practices to keep everyone aligned on client objectives and project statuses. This collaboration not only ensures a seamless client experience but also provides you with valuable insights into different business areas, fostering both professional growth and a broader understanding of the company’s operations.

What is the difference between Client Customer Manager vs Customer Service Representative?

AspectClient Customer ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer relationship managementHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, online support
Employer & IndustryBusinesses across industries, especially B2B sectorsRetail, telecom, hospitality, service industries
Search & Comparison IntentUnderstanding account management roles, client relationsCustomer support, issue resolution

The main difference is that a Client Customer Manager focuses on maintaining and growing client accounts, often working directly with clients to ensure satisfaction and long-term relationships. In contrast, a Customer Service Representative primarily handles customer inquiries and resolves issues, typically in a support capacity. Both roles require strong communication skills, but the Client Customer Manager usually has more responsibilities related to account strategy and client retention.

What are the key skills and qualifications needed to thrive as a client customer manager?

To thrive as a Client Customer Manager, you need strong relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Excellent communication, negotiation, and emotional intelligence help build trust and effectively address client needs. These skills are crucial for maintaining long-term client satisfaction, driving business growth, and ensuring successful client partnerships.

What are the duties of a client customer manager?

A client customer manager is responsible for maintaining and strengthening relationships with clients, addressing their needs, resolving issues, and ensuring customer satisfaction. They often coordinate with internal teams, manage accounts, and use customer relationship management (CRM) tools to track interactions and service quality.

What does a client customer manager do?

A Client Customer Manager is responsible for maintaining and developing relationships with a company’s clients to ensure their needs are met and they remain satisfied with the services or products provided. Their duties typically include acting as the main point of contact for clients, resolving issues, coordinating with internal teams, and identifying opportunities to upsell or improve service. They play a crucial role in client retention and often work to build long-term partnerships that benefit both the client and the company.

Is a client customer manager a good job?

A client customer manager is a role focused on maintaining and strengthening relationships with clients, often requiring strong communication, problem-solving, and organizational skills. It can be a stable career with opportunities for advancement and typically involves working in office environments or remotely, with some positions requiring industry-specific certifications. Job satisfaction depends on individual preferences for client interaction and the industry served.

What cities in Rhode Island are hiring for Client Customer Manager jobs?

Cities in Rhode Island with the most Client Customer Manager job openings:

Client Customer Manager jobs near you

Work From Home - Client Support Manager

AO Garcia Agency

Providence, RI • Hybrid

Full-time

Posted 5 days ago

Job description

Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career.

Reasons to Apply:
1. Work-Life Balance: Embrace the freedom to work from home and tailor your schedule to fit your lifestyle, ensuring you have time for what matters most to you.
2. Supportive Environment: Join a nurturing community that values work-life harmony and provides the support and flexibility you need to thrive in your career.
3. Mentorship & Growth: Access mentorship opportunities from experienced leaders who are dedicated to helping you succeed, empowering you to grow and excel in your role.

Qualifications:
Dedication to delivering exceptional customer service experiences.
Strong communication and interpersonal skills.
Ability to lead and inspire teams to achieve outstanding results.
Desire to pursue professional growth and development while maintaining a healthy work-life balance.

If you're ready to embark on a fulfilling career path that offers flexibility, growth, and support, apply now! Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership.
Don't miss out on this chance to prioritize both your personal and professional aspirations. Apply today and take the next step towards a rewarding career!

*All interviews will be conducted via Zoom video conferencing
(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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