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Client Customer Manager Jobs in Providence, RI (NOW HIRING)

Microbac

Customer Relationship Associate

Dayville, CT · On-site

$39K - $49K/yr

JOB SUMMARY The Customer Relationship Associate serves as a front-line contact to receive and ... Manage the logistics of client projects, ensuring client needs are met in a timely and cost ...

Microbac

Customer Relationship Associate

Dayville, CT · On-site

$18 - $20/hr

JOB SUMMARY The Customer Relationship Associate serves as a front-line contact to receive and ... Manage the logistics of client projects, ensuring client needs are met in a timely and cost ...

RI Temps, Inc.

Be Seen First

Client Service Manager

West Greenwich, RI · On-site

$20 - $22/hr

Account Manager - Client Services & Logistics Schedule: Monday-Friday, 8:00 AM-4:30 PM Job Type ... Process customer orders and generate shipping labels * Answer incoming calls and assist with ...

FBinsure,LLC

Client Service Manager

Taunton, MA

As a CSM you will help customers navigate through the loud and sometimes confusing world of ... The Client Service Manager will be encouraged to obtain his/her broker's license, pursue ...

FBinsure,LLC

Client Service Manager

Taunton, MA

As a CSM you will help customers navigate through the loud and sometimes confusing world of ... The Client Service Manager will be encouraged to obtain his/her broker's license, pursue ...

NerdsToGo

Client Account Manager

Taunton, MA · On-site

$20 - $30/hr

Job Summary The Client Account Manager is responsible for marketing our services to small ... providing customers with fast, friendly, and knowledgeable Computer Service and Technology ...

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Showing results 1-20

All JobsClient Customer JobsClient Customer Manager JobsClient Customer Manager Jobs in Providence, RI

Client Customer Manager information

See Providence, RI salary details

$60.1K

$70.7K

$79.3K

How much do client customer manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for client customer manager in Providence, RI is $70,716.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,700.00 and $75,800.00 per year, depending on experience, location, and employer.

What does a client customer manager do?

A Client Customer Manager is responsible for maintaining and developing relationships with a company’s clients to ensure their needs are met and they remain satisfied with the services or products provided. Their duties typically include acting as the main point of contact for clients, resolving issues, coordinating with internal teams, and identifying opportunities to upsell or improve service. They play a crucial role in client retention and often work to build long-term partnerships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a client customer manager?

To thrive as a Client Customer Manager, you need strong relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Excellent communication, negotiation, and emotional intelligence help build trust and effectively address client needs. These skills are crucial for maintaining long-term client satisfaction, driving business growth, and ensuring successful client partnerships.

How does a client customer manager typically collaborate with other departments to ensure client satisfaction?

As a Client Customer Manager, you will frequently work cross-functionally with teams such as sales, product development, and customer support to address client needs and resolve issues efficiently. Regular meetings and open communication channels are common practices to keep everyone aligned on client objectives and project statuses. This collaboration not only ensures a seamless client experience but also provides you with valuable insights into different business areas, fostering both professional growth and a broader understanding of the company’s operations.

What is the difference between Client Customer Manager vs Customer Service Representative?

AspectClient Customer ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer relationship managementHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, online support
Employer & IndustryBusinesses across industries, especially B2B sectorsRetail, telecom, hospitality, service industries
Search & Comparison IntentUnderstanding account management roles, client relationsCustomer support, issue resolution

The main difference is that a Client Customer Manager focuses on maintaining and growing client accounts, often working directly with clients to ensure satisfaction and long-term relationships. In contrast, a Customer Service Representative primarily handles customer inquiries and resolves issues, typically in a support capacity. Both roles require strong communication skills, but the Client Customer Manager usually has more responsibilities related to account strategy and client retention.

Is a client customer manager a good job?

A client customer manager is a role focused on maintaining relationships with clients, ensuring their needs are met, and supporting business retention. It often requires strong communication, problem-solving skills, and familiarity with customer management tools. The job can offer stable employment and opportunities for advancement in customer service or account management fields.

What are the duties of a client customer manager?

A client customer manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring high levels of customer satisfaction. They often handle communication, resolve issues, coordinate services, and may use customer relationship management (CRM) tools to track interactions and account details.
Client Customer Manager jobs near you

Account manager/ Client partner

Johnston, RI • On-site

DATAECONOMY
IT Services • 51 - 200 employees
Learn more about DATAECONOMYexternal

Other

Posted 19 days ago

Job description

Role: Client Partner/Account Executive

Location: Phoenix, AZ/ Johnston, RI

Role: full time

Key Responsibilities

Business Development

  • Acquire/develop key customer relationships.
  • Accountable for achieving account financial targets and KPIs.
  • Develop an account plan with details of the relationships required, the opportunities that have to be chased, and the revenue expected from such opportunities, as well as potential threats and weaknesses that need to be addressed.
  • Aggressively driving Data, Analytics and Digital Services and Solutions into new areas of the business. Prospect new opportunities through networking, cold calling and other lead generation techniques.
  • Craft business value proposition using Business Value Metrics, Create and negotiate complex quotes, RFIs/RFPs, and contracts as well as the preparation, implementation and closure of sales negotiations at decision-making level.
  • Submit proactive proposals and solution approach notes based on challenges and industry trends relevant for Customer line of business. Organize Work Shops for thought share and creating awareness on DE’s differentiated services and solutions as per Customer interests and requirements

.

Customer Relationship Management:

  • Manage strategic advancement of customer relations, including ensuring a high level of customer satisfaction and retention as well as identification of upselling potential.
  • Promote all of DE’s services and solution within the client LoBs.
  • Manage quarterly Business Reviews to ensure client satisfaction.
  • Collect and coordinate farming activities with the account delivery team.

Contract Management:

  • Statement of Work (SOW) negotiations, and execution of the same working closely with Customer Manager, Customer Supplier Management.
  • Ensure compliance to SOW and MSA terms and conditions in operational processes as well as project delivery.

Account Planning and Cost Budget Management:

Responsible for Profit & Loss for the Customer Relationships.

  • Identify the opportunities for the next 1-2 year horizon based on operational and business planning inputs from discussions with Customer.
  • Prepare Revenue Plan projecting.
  • revenue for the current and next financial year based on the current engagements and opportunity pipeline.
  • internal investments requirement in terms of specific resources, trainings, infrastructure etc.
  • Track sales performance against target in terms of Sales, Billing efficiency, profitability, and revenue growth.
  • Create Cost Budgets and Delivery Plans; Review and ensure projects are delivered ontime and onbudget.

Resource Management:

  • Workforce Planning - Forecast the projected resource requirements for the opportunities being pursued.
  • Publish the confirmed resource requirements for sourcing from the internal resource pool available.

Experience

  • needed:5+ years experience in selling IT services and solutions
  • Experience in Customer Relationship and Contract Management
  • Banking and Financial Services / Insurance domain experience is preferred

Apply