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Client Communications Coordinator Jobs in Raleigh, NC

RestorePro Reconstruction

Client Care Coordinator

Durham, NC · On-site

$16.25 - $21.25/hr

The Client Care Coordinator is responsible for consistent communication with our clients (property owners or agents), providing updates on the status of the project & the next steps. In addition ...

Dayspring Restoration

Client Care Coordinator

Durham, NC · On-site

$16.25 - $21.25/hr

The Client Care Coordinator is responsible for consistent communication with our clients (property owners or agents), providing updates on the status of the project & the next steps. In addition ...

Kestra Financial

Client Service Coordinator

Raleigh, NC · On-site

$17.50 - $22.75/hr

The Client Service Coordinator is critical to providing superior client experience. This position ... Excellent communication skills, both verbally and in writing * CRM knowledge a plus Benefits Our ...

Banfield Pet Hospital

Client Service Coordinator

Raleigh, NC · On-site

$17.50 - $22.75/hr

SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of ... Demonstrates exceptionally strong written and verbal communication skills. • Organizational ...

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Client Communications Coordinator information

See Raleigh, NC salary details

$31.1K

$56.9K

$88K

How much do client communications coordinator jobs pay per year?

As of Aug 22, 2026, the average yearly pay for client communications coordinator in Raleigh, NC is $56,929.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,200.00 and $65,100.00 per year, depending on experience, location, and employer.

What does a Client Communications Coordinator do?

A Client Communications Coordinator is responsible for managing and streamlining communication between a company and its clients. They coordinate messaging, handle client inquiries, deliver updates, and ensure consistent and professional interactions. Their duties often include preparing reports, organizing meetings, and collaborating with internal teams to address client needs. This role is essential for maintaining positive client relationships and supporting the company's reputation.

What are the key skills and qualifications needed to thrive as a Client Communications Coordinator?

To thrive as a Client Communications Coordinator, you need strong written and verbal communication skills, organizational abilities, and often a bachelor’s degree in communications, marketing, or a related field. Familiarity with CRM software, email marketing platforms, and project management tools is typically required. Outstanding interpersonal skills, attention to detail, and the ability to manage multiple priorities help set top performers apart. These skills ensure effective client engagement, smooth information flow, and high levels of client satisfaction, which are critical for business success.

What are some common challenges faced by Client Communications Coordinators, and how can they be effectively managed?

Client Communications Coordinators often encounter challenges such as managing multiple client requests simultaneously and ensuring clear, consistent messaging across various channels. To effectively manage these challenges, strong organizational skills and the ability to prioritize tasks are crucial. Building strong relationships with both clients and internal teams helps facilitate smooth communication and quick resolution of issues. Utilizing project management tools and regularly scheduled check-ins can also help coordinators stay on top of deadlines and client expectations.

What are popular job titles related to Client Communications Coordinator jobs in Raleigh, NC?

For Client Communications Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Client Communications Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Client Communications Coordinator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Client Communications Coordinator jobs?

Cities near Raleigh, NC with the most Client Communications Coordinator job openings:

Client Communications Coordinator jobs near you
Infographic showing various Client Communications Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 74% Physical, 4% Hybrid, and 22% Remote job distribution, with an average salary of $56,929 per year, or $27.4 per hour.

Client Experience Coordinator

Marpai Administrators LLC

Cary, NC • Remote

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Marpai Administrators is a technology company transforming the Third-Party Administration sector serving employers with self-funded health plans. Marpai Administrators (“Marpai”) is an AI-powered national TPA (third party administrator) using deep learning and machine learning to maximize population health outcomes with the greatest cost efficiency for any health plan budget. We create healthier members and a healthier bottom line. Marpai proactively targets at-risk members with meaningful clinical interventions to improve outcomes. 
 
ABOUT THE POSITION:
The Client Experience Coordinator is responsible for providing client-related services. The Client Experience Coordinator will work in a fast-paced, dynamic work environment requiring adaptive, innovative, and flexible regarding our customers and clients. 
 
WHAT YOU WILL BE DOING: 
  • The Client Experience Coordinator interacts with multiple clients and is responsible for providing an exceptional client experience by managing daily interactions to resolve issues and provide ongoing service. 
  • Member-centric service specialist- escalated member/provider outreach
  • Establish relationships with the key client contacts, and serve as a liaison between Customer Service (CS), Claims and Account Leads
  • Keep abreast of all operational processes and provide feedback on potential improvements
  • Serve as day-to-day internal resource for escalated client related issues- emphasis on escalated member issue resolution
  • Support the Account Leads in servicing clients on day-to-day tactical issues
  • Assist the Client Experience team in the onboarding of new clients
  • Triage issues and escalate to the Account Lead, as needed
  • Assist in identifying and ordering reporting as specified by Account Leads
  • Demonstrate continuous efforts to improve service offerings and programs
  • Subscribe to designated government regulatory update sources and participate in webinars
  • Keep management abreast of client and internal issues
  • Assist with any Account Management special project
  • Other duties as required
 
WHAT SUCCESS LOOKS LIKE
  • Increase client satisfaction
  • Consistently receive positive client and service satisfaction survey ratings
  • Key contributor in resolving client problems efficiently
 
WHAT DO YOU NEED
  • Minimum of Associates Degree preferred
  • Five or more years of direct experience with health plans
  • Project Management experience preferred
  • Prioritize and negotiate multidirectional communication for consensus
  • Commit to quality service
  • Understand shared leadership
  • Work cooperatively with people at all levels with respect and demonstrate the ability to respond appropriately in a variety of complex situations
  • Utilize technology in a proficient manner
  • Extensive knowledge of functional tasks performed within his/her department
  • Strong MS Office skills
  • Working knowledge of computers and related software packages
  • Demonstrate excellent organizational skills
  • Demonstrate excellent verbal and written communication skills, leadership and decision-making skills
  • Prioritize, research and make timely decisions
  • Demonstrate strong analytical skills and ability to report findings in an accurate manner
 
WORK REQUIREMENTS:
  • Fast paced, dynamic work environment requiring the ability to be adaptive, innovative and flexible
  • Travel minimal
 
WHY WORK AT MARPAI?  
We have great benefits: 
  • Generous PTO
  • Medical and Prescription 
  • EAP 
  • FSA / HSA / Dependent Care
  • Dental 
  • Vision 
  • Life and Disability 
  • STD/LTD
  • Voluntary Benefits: Critical Illness, Accident, Hospital
  • 401k with Employer Match
  • LegalShield
  • Identity Theft Protection
 
Marpai is an equal opportunity workplace.  We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
 

This is a remote position.