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Client Care Director Jobs in Decatur, GA (NOW HIRING)

Kantar

Director, Client Service

Atlanta, GA · On-site

Director, Marketing Science (Media Team) Location(s) (Hybrid): New York, Chicago, Norwalk, Atlanta ... Dental, Vision and benefits to cover unique healthcare needs * Wellness Program * 401k with match

Clarvida

State Clinical Director

Alpharetta, GA · Hybrid

$77K - $105K/yr

Provides direct client care as assigned, which may include individual, family, group therapies, discharge planning, and phone contacts to caregivers and referral sources * Coordinates with providers ...

Clarvida - Washington

State Clinical Director

Alpharetta, GA · Hybrid

$77K - $105K/yr

Provides direct client care as assigned, which may include individual, family, group therapies, discharge planning, and phone contacts to caregivers and referral sources * Coordinates with providers ...

Clarvida - Washington

State Clinical Director

Alpharetta, GA · Hybrid

$77K - $105K/yr

Provides direct client care as assigned, which may include individual, family, group therapies, discharge planning, and phone contacts to caregivers and referral sources * Coordinates with providers ...

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All JobsClient Care JobsClient Care Director JobsClient Care Director Jobs in Decatur, GA

Client Care Director information

See Decatur, GA salary details

$35.6K

$100.8K

$173.3K

How much do client care director jobs pay per year?

As of Sep 14, 2026, the average yearly pay for client care director in Decatur, GA is $100,784.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,800.00 and $125,000.00 per year, depending on experience, location, and employer.

What does a client care director do?

A Client Care Director is responsible for overseeing the delivery of high-quality services to clients, ensuring their needs are met and their satisfaction is maintained. They manage client relationships, address concerns, and coordinate with internal teams to improve client experiences. Additionally, they may supervise client care staff, develop client service strategies, and monitor performance metrics to ensure service standards are upheld. Their goal is to foster long-term relationships and enhance the overall reputation of the organization.

What are the key skills and qualifications needed to thrive as a client care director, and why are they important?

To thrive as a Client Care Director, you need a strong background in client relations, team leadership, and service management, often supported by a degree in business, healthcare administration, or a related field. Familiarity with client relationship management (CRM) systems, scheduling software, and compliance regulations is typically required. Exceptional communication, problem-solving, and empathy are crucial soft skills for building trust and effectively managing staff and client expectations. These abilities ensure the delivery of high-quality client experiences, operational efficiency, and sustained business growth.

How does a client care director typically collaborate with other departments to enhance client satisfaction?

A Client Care Director regularly works cross-functionally with sales, operations, and product teams to address client needs and ensure a seamless service experience. This role often involves attending strategy meetings, sharing client feedback, and coordinating solutions to complex service issues. Effective collaboration helps to align company offerings with client expectations, leading to higher satisfaction and retention rates. Building strong interdepartmental relationships is key to proactively identifying opportunities for improvement and delivering exceptional client care.

What is the difference between Client Care Director vs Client Services Manager?

AspectClient Care DirectorClient Services Manager
ResponsibilitiesOversees overall client satisfaction, strategic client relationship management, and department leadershipManages client accounts, coordinates service delivery, and ensures client needs are met
Required CredentialsTypically requires a bachelor’s degree, experience in client relations, and leadership skillsUsually requires a bachelor’s degree and experience in client support or account management
Work EnvironmentExecutive-level, strategic planning, often in corporate or agency settingsOperational, client-facing roles within service teams or departments

The main difference is that a Client Care Director focuses on strategic leadership and overall client satisfaction, while a Client Services Manager handles day-to-day client interactions and service delivery. Both roles require strong communication skills and industry experience, but the Director typically has broader responsibilities and a higher level of oversight.

What are the most commonly searched types of Client Care jobs in Decatur, GA?

The most popular types of Client Care jobs in Decatur, GA are:

Client Care Director jobs near you

Weekday Personal Care Assistant Caregiver

Marietta, GA • On-site

Sharp Home Care
Health Care and Social Assistance • 51 - 200 employees
Learn more about Sharp Home Careexternal

$17.60 - $20/hr

Full-time

Posted 23 days ago

Job description

Weekday PCA Caregiver CNA Home Care

Sharp Home Care is looking for dependable Personal Care Assistants, Caregivers, and Certified Nursing Assistants to join our in home care team. We provide one on one, non medical assistance to seniors and adults who want to remain safe, comfortable, and independent in their own homes.

Our service area includes Marietta, Roswell, Austell, Powder Springs, Woodstock, and surrounding Cobb County communities.

We are currently hiring caregivers who are available during the weekdays and want flexible opportunities that fit their availability.

Compensation

$17.60 to $20 per hour

Pay is based on the client case, assignment, and scheduled shift.

Available Weekday Shifts

Weekday assignments may be available during morning, daytime, and afternoon hours.

Depending on the client assignment, available shifts may include:

  • 4 hour shifts

  • 6 hour shifts

  • 8 hour shifts

  • Part time schedules

  • Additional open shifts

  • Opportunities for longer term assignments

  • Potential full time hours as new cases become available

Scheduling is coordinated around client care needs and caregiver availability.

Why Work With Sharp Home Care

Caregivers receive support and resources designed to make home care work more rewarding and manageable.

Benefits and opportunities include:

  • Weekly pay

  • Flexible weekday scheduling

  • Paid orientation

  • Caregiver training

  • Continuing education resources

  • Mileage reimbursement for approved travel

  • Holiday pay opportunities

  • Employee referral bonus program

  • Caregiver recognition and appreciation

  • Supportive and responsive office staff

  • Opportunities to pick up additional hours

Job Responsibilities

The CNA, PCA, or Caregiver will provide individualized assistance based on each client's needs and care plan.

Duties may include:

  • Helping with personal care and daily living activities

  • Assisting with bathing, dressing, grooming, and toileting as needed

  • Providing companionship and meaningful conversation

  • Supporting clients with daily routines and activities

  • Preparing meals and performing light housekeeping

  • Promoting client safety and independence

  • Maintaining a clean and comfortable home environment

  • Following individualized care and service plans

  • Completing required documentation

  • Reporting client needs, concerns, or changes to the appropriate Sharp Home Care team members

Who We Are Looking For

We encourage applications from individuals with experience as a:

  • Personal Care Assistant

  • Caregiver

  • Certified Nursing Assistant

  • Home Health Aide

  • Companion Caregiver

  • Direct Support Professional

Previous experience in home care, senior care, assisted living, skilled nursing, rehabilitation, hospital care, or another healthcare setting is preferred.

Candidates should also have:

  • Reliable transportation

  • Current automobile insurance

  • Dependable attendance and punctuality

  • Strong communication skills

  • CPR and First Aid certification preferred

  • Authorization to work in the United States

  • A compassionate, respectful, and professional approach to caregiving

Apply for Weekday Home Care

If you are a PCA, Caregiver, or CNA looking for weekday home care jobs in Cobb County, Sharp Home Care has current and upcoming opportunities.

This position can be a good fit for caregivers seeking part time weekday work, additional hours, flexible scheduling, or the opportunity to build a more consistent schedule.

Apply today through our quick, mobile friendly application.


Able to pass a background check and drug screen.

Apply