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Client Care Associate Jobs in Indiana (NOW HIRING)

Valeris

Patient Care Associate

Jeffersonville, IN · On-site

Manages all client inquiries unable to be determined by client through reporting * Manages HCP ... Communicating the patient's eligibility to the patient, healthcare provider, and/or consignment ...

Four County

Client Care Specialist - GH

Kokomo, IN · On-site

$24/hr

Client Care Specialist - GH Howard Co - Kokomo, IN 46902 Overview Position Type Full Time ... for associate self-care with a 3-Day, 36-hour work week! New minimum wage raised to $18.25/hour!

Four County

Client Care Specialist - GH

Kokomo, IN · On-site

$24/hr

Join a leader in community mental health with a vision for the future...that sets the pace for associate self-care with a 3-Day, 36-hour work week! New minimum wage raised to $18.25/hour!! Why work ...

4C Health

Client Care Specialist - GH

Kokomo, IN · On-site

$24/hr

Join a leader in community mental health with a vision for the future...that sets the pace for associate self-care with a 3-Day, 36-hour work week! New minimum wage raised to $18.25/hour!! Why work ...

4C Health

Client Care Specialist - GH

Kokomo, IN

$24/hr

Join a leader in community mental health with a vision for the future...that sets the pace for associate self-care with a 3-Day, 36-hour work week! New minimum wage raised to $18.25/hour!! Why work ...

Centerstone

Care Specialist

Spencer, IN · On-site

$15.75 - $22/hr

Coordinates client care with multidisciplinary team. Assists clients in connecting to community ... QUALIFICATIONS Education Level Associate's degree required. Two years of experience or two years of ...

Centerstone

Care Specialist

Jeffersonville, IN · On-site

$15.75 - $22/hr

Coordinates client care with multidisciplinary team. Assists clients in connecting to community ... QUALIFICATIONS Education Level Associate's degree required. Two years of experience or two years of ...

Centerstone

Care Specialist

Jeffersonville, IN · On-site

$15.75 - $22/hr

Coordinates client care with multidisciplinary team. Assists clients in connecting to community ... QUALIFICATIONS Education Level Associate's degree required. Two years of experience or two years of ...

Centerstone

Care Specialist

Spencer, IN · On-site

$15.75 - $22/hr

Coordinates client care with multidisciplinary team. Assists clients in connecting to community ... QUALIFICATIONS Education Level Associate's degree required. Two years of experience or two years of ...

Centerstone

Care Specialist

Jeffersonville, IN · On-site

$15.75 - $22/hr

Coordinates client care with multidisciplinary team. Assists clients in connecting to community ... QUALIFICATIONS Education Level Associate's degree required. Two years of experience or two years of ...

Centerstone

Care Specialist

Richmond, IN · On-site

$15.75 - $22/hr

Coordinates client care with multidisciplinary team. Assists clients in connecting to community ... QUALIFICATIONS Education Level Associate's degree required. Two years of experience or two years of ...

Banfield

Client Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

... associates and clients, and coordinates the care of clients and pets in a happy, welcoming ... Client Service Skills * Priority Setting * Time Management * Capabilities and Experience (can do)

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All JobsClient Care Associate JobsClient Care Associate Jobs in Indiana

Client Care Associate information

What are the key skills and qualifications needed to thrive as a client care associate?

To thrive as a Client Care Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is commonly required. Exceptional communication, patience, and problem-solving skills help you build rapport and effectively address client concerns. These competencies are essential for ensuring customer satisfaction, maintaining positive relationships, and supporting overall business success.

What is the role of a client care associate?

A client care associate is responsible for providing support and assistance to clients, addressing their inquiries, resolving issues, and ensuring a positive experience. They often communicate via phone, email, or chat and may use customer relationship management (CRM) tools to track interactions and follow up on client needs.

What does a client care associate do?

A client care associate provides support to clients by addressing inquiries, resolving issues, and ensuring a positive experience. They often communicate via phone, email, or chat, maintain accurate records, and may use customer relationship management (CRM) tools to track interactions and follow up as needed.

What do client care associates do?

Client care associates provide support to clients by addressing inquiries, resolving issues, and ensuring a positive experience. They often communicate via phone, email, or chat, and may use customer relationship management (CRM) tools to track interactions and follow up as needed.

How does a client care associate typically collaborate with other departments to resolve client issues?

Client Care Associates often act as a bridge between clients and internal departments such as sales, technical support, and billing. When a client raises an issue, the associate gathers detailed information and coordinates with the appropriate team to find a resolution. This role requires clear communication and strong organizational skills to ensure clients receive timely updates and solutions. Collaboration is usually facilitated through regular team meetings, shared digital platforms, and direct communication channels, making teamwork a critical aspect of daily responsibilities.
What are the most commonly searched types of Client Care jobs in Indiana? The most popular types of Client Care jobs in Indiana are:
What cities in Indiana are hiring for Client Care Associate jobs? Cities in Indiana with the most Client Care Associate job openings:
Client Care Associate jobs near you
Infographic showing various Client Care Associate job openings in Indiana as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 19% Part Time, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Client Care Coordinator/Caregiver Coach

Homecare Connections

Indianapolis, IN • On-site

$18 - $20/hr

Full-time

PTO

Posted 8 days ago

Job description

HomeCare Connections is a Personal Service Agency licensed through Indiana Department of Health to provide (1) attendant care services; (2) homemaker services that assist with or perform household tasks, including housekeeping, shopping, laundry, meal planning and preparation, and cleaning; and (3) companion services that provide fellowship, care, and protection for a client, including transportation to and from client's residence.
Client Care Coordinator/Caregiver Coach will be responsible for overseeing and coordinating Client's care. Your expertise in Client care, communication, and coordination will be crucial in ensuring the delivery of high-quality and personalized care to our clients. You will serve as a liaison between Clients, their families, and our team of healthcare professionals to ensure a seamless and positive care experience.
POSITION REQUIREMENTS - JOB KNOWLEDGE, PERSONAL ABILITIES:
  1. Coordinate and manage the care of homecare Clients, ensuring their needs are met and their care plans are followed.
  2. Provides education to families, friends, and the community on the value of caregivers and available resources to support them. The Family Caregiver Coach assists the caregiver with identifying needs and helps facilitate goal setting and development of person-centered plans.
  3. Conduct initial assessments of Clients' medical, physical, and emotional needs to develop personalized care plans.
  4. Collaborate with Clients, their families, and healthcare professionals to establish goals and expectations for care.
  5. Facilitate support group sessions that offer caregiver education, information about community resources and/or emotional support and networking with other caregivers.
  6. Schedule and coordinate home visits, medical appointments, and other necessary services for Clients.
  7. Communicate and coordinate with healthcare providers, including physicians, nurses, therapists, and social workers, to ensure continuity of care.
  8. Monitor and evaluate Clients' progress and adjust care plans as needed to meet changing needs.
  9. Provide education and support to Clients and their families regarding their care plans, medications, and available resources.
  10. Maintain accurate and up-to-date Client records, including medical histories, care plans, progress notes and periodic customer satisfaction surveys.
  11. Partner with caregiver to develop a customized plan that may include goal setting, problem-solving, and ongoing support to reach established goals
  12. Ensure compliance with all relevant regulations, policies, and procedures related to Client care and confidentiality.
  13. Provide caregivers education and skills development including self-advocacy, coping, self-care, and disease self-management skills.
  14. Stay updated on industry best practices and emerging trends in homecare and Client care coordination.

QUALIFICATION
  1. At least 3 years' experience in nursing, healthcare administration, or a related field (preferred).
  2. Proven experience as a Client Care Coordinator or in a similar role, preferably in the homecare or healthcare industry.
  3. Strong knowledge of Client care principles, practices, and regulations.
  4. Excellent communication and interpersonal skills, with the ability to effectively interact with Clients, families, and healthcare professionals.
  5. Compassionate and empathetic approach to Client care, with a focus on providing personalized and Client-centered services.
  6. Strong organizational and time management skills, with the ability to prioritize tasks.
  7. Knowledge of homecare regulations, policies, and procedures is an asset.
  8. Ability to work independently and as part of a team, demonstrating flexibility and adaptability in a fast-paced environment.
  9. Strong problem-solving and decision-making skills, with the ability to anticipate and address potential issues.

This job description is intended to convey information essential to understanding the scope of the Client Care Coordinator/Caregiver Coach position and is not an exhaustive list of duties, skills, efforts, responsibilities, or working conditions associated with it. Management reserves the right to modify, add, or remove duties as necessary.
BENEFITS
  • Hourly range $18.00 - $20.00 (based on factors i.e. education, experience, certifications, etc.)
  • Office hours 9:00AM to 5:00PM
  • Allowable Time off -40 hours paid time off and 60 unpaid time off.
  • Opportunity to work with a rapidly growing organization.
  • Advancement Opportunities
  • Bonuses / Performance Incentives
  • Training Opportunities / Credential / CPR Certification

HomeCare Connections will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
This employer participates in the Electronic Employment Verification Program.
HomeCare Connections LLC conducts background checks as part of our employment screening process. Any job offer will be based on the results.

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