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Client Assistant Jobs in Phoenix, AZ (NOW HIRING)

The RealReal

Assistant Manager, Client Service

Phoenix, AZ · On-site

$59K - $76K/yr

The Client Service Assistant Manager will focus on implementing and assisting with best practices while they introduce and enforce our Standards of Excellence. This role will report to the Client ...

Elase

Client Coordinator

Chandler, AZ · On-site

$18 - $24/hr

Client Coordinator Position Type: Full-time, hourly, non-exempt COMPANY OVERVIEW: Since its ... Report any incidents regarding clients. * Assist with other duties as assigned by management.

TDIndustries

Client Success Coordinator

Phoenix, AZ · On-site

$18 - $24.25/hr

Support client reporting and data entry in CRM and CMMS systems, ensuring accurate and current account information. * Assist with proposal preparation, contract renewals, and documentation for ...

Total Care Connections

Caregiver

Maricopa, AZ · On-site

$15 - $20/hr

Provide exceptional in-home and companion experiences and assist with services detailed in the customized personal care service plan created for every client * Assist clients with ambulation and ...

Total Care Connections

Caregiver

Maricopa, AZ · On-site

$15 - $20/hr

Provide exceptional in-home and companion experiences and assist with services detailed in the customized personal care service plan created for every client * Assist clients with ambulation and ...

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Client Assistant information

See Phoenix, AZ salary details

$18K

$36.8K

$44.7K

How much do client assistant jobs pay per year?

As of Aug 18, 2026, the average yearly pay for client assistant in Phoenix, AZ is $36,779.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,543.00 and $42,779.00 per year, depending on experience, location, and employer.

What does a client assistant do?

A Client Assistant is responsible for providing support to clients and ensuring their needs are met efficiently and professionally. Their duties often include answering client inquiries, assisting with paperwork, scheduling appointments, and handling basic administrative tasks. Client Assistants act as a liaison between the client and the organization, helping to resolve issues and maintain positive relationships. They play a key role in delivering excellent customer service and supporting the work of other team members.

What are the key skills and qualifications needed to thrive as a client assistant?

To thrive as a Client Assistant, you need strong organizational skills, attention to detail, and a background in customer service or administrative support, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, CRM systems, and basic data entry tools is typically required. Outstanding interpersonal skills, patience, and the ability to communicate clearly help you build positive relationships with clients and colleagues. These skills ensure that client needs are efficiently met, fostering satisfaction and loyalty in a competitive business environment.

How does a client assistant typically collaborate with other departments to ensure excellent client service?

Client Assistants play a vital role in bridging communication between clients and various internal departments, such as sales, customer support, and account management. They frequently coordinate with these teams to address client inquiries, resolve issues, and ensure that services are delivered accurately and on time. Effective collaboration requires strong organizational and communication skills, as well as the ability to manage multiple tasks and prioritize client needs. By working closely with colleagues, Client Assistants help maintain high client satisfaction and foster long-term relationships.

What are the most commonly searched types of Client jobs in Phoenix, AZ?

The most popular types of Client jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Client Assistant jobs?

Cities near Phoenix, AZ with the most Client Assistant job openings:

Client Assistant jobs near you
Infographic showing various Client Assistant job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 10% Part Time, and 7% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $36,779 per year, or $17.7 per hour.

Assistant Manager, Client Service

The RealReal

Phoenix, AZ • On-site

$59K - $76K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

The RealReal rating

8.2

Company rating: 8.2 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

About The Role
The Client Service Assistant Manager will have overall responsibility for supervising a contact center that reinforces our brand and ensures we deliver a superior client experience. The Client Service Assistant Manager will focus on implementing and assisting with best practices while they introduce and enforce our Standards of Excellence. This role will report to the Client Service Manager or Director of Client Services.The Assistant Manager will oversee the service and consignment team. In addition, this role will serve clients (internal and external) through the development and implementation of continuous systems and process improvements. Along with daily management of the team and department, the Manager will focus on developing processes that will enable improved productivity and efficiencies leading to a successful outcome. A focus on implementing best practices aiming to maximize client satisfaction.
What You Get To Do Everyday
  • Work with the Client Service Manager(s) and Director regarding the daily operation of the contact center to include development, analysis, and implementation of staffing, training, and scheduling
  • Help implement contact center strategies and operations, improving systems and processes, to ensure a positive consignor experience
  • Supervise and coordinate a team of Specialists, Senior Specialists, and Client Service Representatives; motivate and encourage team members through positive communication and feedback. Oversee all day to day operations in our Phoenix office location
  • Foster employee engagement with high motivations, coaching, and people development
  • Monitor contact center results to identify and resolve performance trends to ensure the attainment of goals and targets
  • Provide team members with timely and constructive performance feedback aimed at providing clients with a best-in-class experience
  • Provide communication and follow up to ensure team members are fully informed of all new information related to products, procedures, consignor needs, and company issues, changes, or actions
  • Work cross functionally with other departments regarding : SOPs, best practices and resolution initiatives
  • In partnership with the Client Service Manager(s) and Director, determine department procedures, prepare work schedules, and expedite workflow
  • Oversee all administrative tasks related to team management including but not limited to scheduling, time cards, PTO requests
  • Responsible for hiring, termination, and performance management discussions

What You Bring To The Role
Minimum Requirements:
  • 3+ years of management/supervisory experience in a similar role within a Contact Center or similar environment requiring team management and systems utilization towards service objectives; luxury experience preferred
  • Ability to make fair and objective discretionary financial decisions when resolving transactional issues impacting our clients
  • A proven track record of successfully building, leading, and motivating high-performing teams which delight luxury clients
  • Strong computer skills and comfort in navigating multiple systems
  • Problem analysis and solving skills, demonstrating good judgment
  • Strong organizational and planning skills including Workforce Management
  • Superior verbal and written communication skills
  • Must be able to work flexible hours; schedules may vary ( including weekends and some holidays)

Compensation, Benefits, + Perks
  • Employee Stock Purchase Plan
  • 401K with Company Match
  • Medical, Dental & Vision Insurance
  • Paid Parental Leave
  • 9 Paid Company Holidays
  • Flexible Time Off (With Manager Approval)
  • Find out more about our Benefits here.

The expected salary range for this role is $59,608.80-$76,663.20. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.
The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with 40 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories-including women's and men's fashion, fine jewelry and watches, art, and home-in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That's why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

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