Client Assistant Jobs in Michigan (NOW HIRING)

About Specialty Program Group:

Our goal is to partner with industry-leading specialty businesses to provide them with the ability to achieve their goals and optimize their businesses. Specialty Program Group offers access to capital and investment, deep carrier relationships, creative thinking, product development and broad distribution, while allowing our businesses to maintain the essence of what makes them successful. Specialty Program Group delivers leading-edge specialty expertise backed by transformative digital capabilities and sophisticated data and analytics.

About Global Marine

With a reputation for careful underwriting of each risk, Global Marine has the ability to place cost effective and comprehensive coverage for your client's watercraft and yacht needs. In addition to marine related expertise, GMIA also has placement solutions for your client's RV/Motorcoach risks that fall outside of the standard market.

Global Marine offers extensive boat insurance across all 50 states, keeping boaters afloat from the Pacific to the Atlantic, and all the lakes in between. Being boaters ourselves, we understand the value in spending a day aboard your vessel free from worry.

At Global Marine Insurance Agency, we take pride in our customer service and are ready to help you. We value every agent and client that selects us for their boat and yacht insurance needs, that's why we don't offer "one size fits all" policies. Our team of underwriters will take the time to speak with you to understand your specific needs based on geographic location, equipment, and time of year among other factors for the best coverage combination.

PCG (Private Client Group) Account Manager: The PCG Account Manager manages and oversees the services policies for Global Marine's high net worth clients, or clients with hull values of $1.5 million and above.

• Scope of Responsibilities:

  • New Business: Review new business policies for accuracy, update information and attach PDF in Navigator, prepare new policy for mailing along with any other applicable paperwork

  • Renewals: Pull renewals from appropriate companies, update renewal information and attach PDF in Navigator, prepare renewal for mailing along with any other applicable paperwork.

  • Shop Markets: Upon renewal, shop markets if necessary for price & coverage. Communicate with the producer, the client or broker, and the carrier.

  • Endorsements Process all endorsements, diary information, follow-up if necessary, answer questions/concerns for client.

  • Assist: With PCG accounts or non PCG accounts that require immediate attention that can include, but is not limited to, bind requests, send broker and/or insured paperwork.

  • Payments: Upon notification from accounting that an account is past due, contact the insured and/or broker via phone and/or email for payment.

  • Other: Assist with non PCG new business processing, application processing and policy issuance when time allows. Perform other job duties as they may be assigned.

  • Documentation: All files must be documented.

  • Internal Calls: Take calls from the recreational marine service team and answer questions or take transferred calls for PCG.

  • External Calls: Answer calls from clients and/or brokers

Desired Skills & Experience:

• Minimum of three years insurance experience

• Property & Casualty license is a must

• Demonstrated strong decision-making ability

• Excellent communication skills, both verbal and written to communicate with our high net-worth clients/brokers

• Ability to multi-task effectively and handle a fast-paced business environment

• Flexibility with daily tasks

• Fast and accurate typing skills

• Goal oriented

• Strong ability to organize and prioritize

• Sales experience a plus

• 3 years minimum service experience

• Knowledge of Surplus Lines is a must

• Self-disciplined individual

• Excellent computer skills including Outlook

Salary Transparency:

Disclosure required under applicable state or municipality regulations: The expected salary range for this position is $50,000-$54,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.

#SPG

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting teamHUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.