Account Manager
Brentwood, TN · Hybrid
... account support, problem resolution, research, and analysis * Responding to inbound emails, fax, and phone calls * Developing and executing a client service delivery strategy for assigned clients ...
Account Manager
Brentwood, TN · Hybrid
... account support, problem resolution, research, and analysis * Responding to inbound emails, fax, and phone calls * Developing and executing a client service delivery strategy for assigned clients ...
Account Manager
Brentwood, TN · Hybrid
... account support, problem resolution, research, and analysis * Responding to inbound emails, fax, and phone calls * Developing and executing a client service delivery strategy for assigned clients ...
Account Manager
Brentwood, TN · Hybrid
... account support, problem resolution, research, and analysis * Responding to inbound emails, fax, and phone calls * Developing and executing a client service delivery strategy for assigned clients ...
Account Manager
Brentwood, TN · Hybrid
... account support, problem resolution, research, and analysis * Responding to inbound emails, fax, and phone calls * Developing and executing a client service delivery strategy for assigned clients ...
Account Manager
Brentwood, TN · Hybrid
... account support, problem resolution, research, and analysis * Responding to inbound emails, fax, and phone calls * Developing and executing a client service delivery strategy for assigned clients ...
Client Success Manager
Memphis, TN · On-site
As an account manager (from 5-8 pharmaceutical clients), this role oversees the relationship and ... Utilization of PowerBI to analyze KPIs and service levels for each client and effectively ...
Quick apply
Client Success Manager
Memphis, TN · On-site
As an account manager (from 5-8 pharmaceutical clients), this role oversees the relationship and ... Utilization of PowerBI to analyze KPIs and service levels for each client and effectively ...
Client Success Manager
Memphis, TN · On-site
As an account manager (from 5-8 pharmaceutical clients), this role oversees the relationship and ... Utilization of PowerBI to analyze KPIs and service levels for each client and effectively ...
Client Success Manager
Memphis, TN · On-site
As an account manager (from 5-8 pharmaceutical clients), this role oversees the relationship and ... Utilization of PowerBI to analyze KPIs and service levels for each client and effectively ...
Client Success Manager
Memphis, TN · On-site
As an account manager (from 5-8 pharmaceutical clients), this role oversees the relationship and ... Utilization of PowerBI to analyze KPIs and service levels for each client and effectively ...
Client Success Manager
Memphis, TN · On-site
As an account manager (from 5-8 pharmaceutical clients), this role oversees the relationship and ... Utilization of PowerBI to analyze KPIs and service levels for each client and effectively ...
In this role you will work closely with the client's primary Project Manager and Client Account ... This position includes an opportunity to also support the Service Line Lead with Profit/Loss center ...
In this role you will work closely with the client's primary Project Manager and Client Account ... This position includes an opportunity to also support the Service Line Lead with Profit/Loss center ...
As a Loan Support Analyst Senior within PNC's Midland organization, you will be based within the ... May review and process loan payments, escrows and reserve account disbursements. May assist in the ...
As a Loan Support Analyst Senior within PNC's Midland organization, you will be based within the ... May review and process loan payments, escrows and reserve account disbursements. May assist in the ...
Manage key, strategic client relationships either personally or through a medium to large account ... Supports efforts to build customer satisfaction, loyalty, and commitment, and secures ...
Manage key, strategic client relationships either personally or through a medium to large account ... Supports efforts to build customer satisfaction, loyalty, and commitment, and secures ...
Manage key, strategic client relationships either personally or through a medium to large account ... Supports efforts to build customer satisfaction, loyalty, and commitment, and secures ...
Manage key, strategic client relationships either personally or through a medium to large account ... Supports efforts to build customer satisfaction, loyalty, and commitment, and secures ...
Manage key, strategic client relationships either personally or through a medium to large account ... Supports efforts to build customer satisfaction, loyalty, and commitment, and secures ...
Manage key, strategic client relationships either personally or through a medium to large account ... Supports efforts to build customer satisfaction, loyalty, and commitment, and secures ...
Manage key, strategic client relationships either personally or through a medium to large account ... Supports efforts to build customer satisfaction, loyalty, and commitment, and secures ...
Manage key, strategic client relationships either personally or through a medium to large account ... Supports efforts to build customer satisfaction, loyalty, and commitment, and secures ...
Manage key, strategic client relationships either personally or through a medium to large account ... Supports efforts to build customer satisfaction, loyalty, and commitment, and secures ...
Manage key, strategic client relationships either personally or through a medium to large account ... Supports efforts to build customer satisfaction, loyalty, and commitment, and secures ...
Manage key, strategic client relationships either personally or through a medium to large account ... Supports efforts to build customer satisfaction, loyalty, and commitment, and secures ...
Manage key, strategic client relationships either personally or through a medium to large account ... Supports efforts to build customer satisfaction, loyalty, and commitment, and secures ...
Manage key, strategic client relationships either personally or through a medium to large account ... Supports efforts to build customer satisfaction, loyalty, and commitment, and secures ...
Manage key, strategic client relationships either personally or through a medium to large account ... Supports efforts to build customer satisfaction, loyalty, and commitment, and secures ...
This includes performing market gap analyses and studying customer needs to identify new ... Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.
This includes performing market gap analyses and studying customer needs to identify new ... Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.
Manage key, strategic client relationships either personally or through a medium to large account ... Supports efforts to build customer satisfaction, loyalty, and commitment, and secures ...
Manage key, strategic client relationships either personally or through a medium to large account ... Supports efforts to build customer satisfaction, loyalty, and commitment, and secures ...
Strategic Account Manager
Brentwood, TN · On-site
Working directly with clients to provide day-to-day account support, problem resolution, research and analysis. * Responding to inbound emails and phone calls * Developing and executing a client ...
Strategic Account Manager
Brentwood, TN · On-site
Working directly with clients to provide day-to-day account support, problem resolution, research and analysis. * Responding to inbound emails and phone calls * Developing and executing a client ...
Strategic Account Manager
Brentwood, TN · On-site
Working directly with clients to provide day-to-day account support, problem resolution, research and analysis. * Responding to inbound emails and phone calls * Developing and executing a client ...
Strategic Account Manager
Brentwood, TN · On-site
Working directly with clients to provide day-to-day account support, problem resolution, research and analysis. * Responding to inbound emails and phone calls * Developing and executing a client ...
Insurance Account Manager
Franklin, TN · On-site
$55K - $85K/yr
The Insurance Account Manager is responsible for servicing and supporting client accounts, managing renewals, maintaining strong carrier relationships, and ensuring a high level of customer ...
Insurance Account Manager
Franklin, TN · On-site
$55K - $85K/yr
The Insurance Account Manager is responsible for servicing and supporting client accounts, managing renewals, maintaining strong carrier relationships, and ensuring a high level of customer ...
Client Account Support Analyst information
How does a client account support analyst typically collaborate with other departments to resolve client issues?
Client Account Support Analysts frequently work cross-functionally with teams such as sales, technical support, and finance to resolve client inquiries effectively. They often act as the liaison between the client and internal departments, ensuring that client needs are communicated clearly and issues are addressed promptly. This collaboration might involve joining regular meetings, using ticketing systems to track progress, and following up with different teams to provide clients with timely updates. Strong communication and organizational skills are essential for success in this aspect of the role.
What are the key skills and qualifications needed to thrive as a client account support analyst, and why are they important?
To thrive as a Client Account Support Analyst, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems, data management tools like Excel, and ticketing platforms is typically required. Outstanding communication, problem-solving, and customer service skills help you build trust and efficiently address client concerns. These competencies are vital for ensuring client satisfaction, accurate account management, and maintaining strong business relationships.
What does a client account support analyst do?
A Client Account Support Analyst is responsible for assisting clients with account-related inquiries, troubleshooting issues, and ensuring a high level of customer satisfaction. They serve as a liaison between the client and various departments within the company to resolve problems efficiently. Their duties often include managing account data, processing requests, providing product or service information, and supporting clients through phone, email, or chat. Strong communication and problem-solving skills are essential for this role. Additionally, they may help identify opportunities to improve client experience and streamline account management processes.
What are popular job titles related to Client Account Support Analyst jobs in Tennessee? For Client Account Support Analyst jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Client Account Support Analyst jobs in Tennessee look for? The top searched job categories for Client Account Support Analyst jobs in Tennessee are:
What cities in Tennessee are hiring for Client Account Support Analyst jobs? Cities in Tennessee with the most Client Account Support Analyst job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 3 days ago
Corpay rating
7.4
Based on 34 frontline employees who took The Breakroom Quiz
13th of 21 rated payment service providers
Job description
What We Need
Corpay is currently looking to hire an Account Manager within our Operations division. This position falls under our Comdata line of business and is located in Brentwood, TN. In this role, you will be responsible for supporting retention, client satisfaction, and issue resolution of their assigned accounts. This position is responsible for assisting with all aspects of client relationships to ensure satisfaction and effective use of products and services. The Account Manager is assigned a portfolio of customers and is responsible for understanding and resolving issues pertaining to products utilized by the client. A strong level of product knowledge is needed for this position along with the ability to travel to client sites as needed (10%). You will report directly to Sr. Director, Regional Account Management, and regularly collaborate across the organization.
How We Work
As an Account Manager, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing:
- Assigned workspace in Brentwood, TN
- Company-issued equipment
- Formal, hands-on training
Role Responsibilities
The responsibilities of the role will include:
- Working directly with clients to provide day-to-day account support, problem resolution, research, and analysis
- Responding to inbound emails, fax, and phone calls
- Developing and executing a client service delivery strategy for assigned clients around the needs, contract specifications, and cost components
- Conducting regularly scheduled calls, and presentations to review business performance, including training and education
- Making decisions regarding the setup and support of the clients assigned to their care and can approve financial fees and or transaction concessions
- Preparing and presenting solutions in advance to retain relationships
- Using customer feedback to monitor the status of service levels, identifies problems and revenue growth potential within the client base
- Interacting with internal departments to support the customer base
- Trouble-shooting client-raised servicing issues to determine if the issue is a system issue, training issue, or client configuration.
Qualifications & Skills
- Bachelor’s degree or equivalent work experience
- Minimum 2 years of progressive experience working within a call center or customer service team with demonstrated problem solving skills.
- Self-driven to develop professionally, improve performance, and understand the tools in place and maximize their use.
- Demonstrates leadership qualities that influence peers to work collaboratively, automate manual processes, and use the systems available to their fullest potential.
- Serves as a key contributor in developing and testing new processes and procedures that enhance the users experience.
- Acts as a change agent as appropriate.
Benefits & Perks
- Medical, Dental & Vision benefits available the 1st month after hire
- Automatic enrollment into our 401k plan (subject to eligibility requirements)
- Virtual fitness classes offered company-wide
- Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
- Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
- Philanthropic support with both local and national organizations
- Fun culture with company-wide contests and prizes
About Corpay
Sourced by ZipRecruiter
Industry
Software development
Company size
10,000+ Employees
Headquarters location
Atlanta, GA, US
Year founded
2016