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Client Account Support Analyst Jobs in Tennessee

Zenova

Account Support Specialist (Hourly)

Franklin, TN · On-site

The Account Support Specialist also serves as backup support for the Account Manager to help maintain continuity of service and client support. Key Responsibilities * Support the Account Manager in ...

Corpay

Account Manager

Brentwood, TN · On-site

In this role, you will work directly with clients to provide day-to-day account support, problem resolution, research, and analysis. You will develop and execute a client service delivery strategy ...

Corpay

Account Manager

Brentwood, TN · On-site

In this role, you will work directly with clients to provide day-to-day account support, problem resolution, research, and analysis. You will develop and execute a client service delivery strategy ...

BUNZL

Corporate Account Sales Support Rep

Collierville, TN · On-site

$55K - $65K/hr

The Corporate Account Support Representative is responsible for supporting activities related to ... Analyze customer sales data, purchasing trends, sales velocity, and point-of-sale information to ...

HEALTHSTREAM INC

MIS Support Analyst

Nashville, TN · Hybrid

Position Information Position Overview The Management Information System (MIS) Support Analyst ... This role serves as a primary point of contact for hardware, software, account access, device setup ...

HCTec

IT Support Analyst II

Brentwood, TN · On-site

Manage user accounts and permissions across various systems and applications. Participate in the ... Travel to client locations in the local area. Qualifications: 2+ years of experience in IT support ...

DHD Consulting

Account Specialist

Franklin, TN

$18.75 - $25.75/hr

This role will be responsible for managing day-to-day account activities, supporting client needs, coordinating projects, and ensuring a high level of customer satisfaction. The ideal candidate is ...

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Client Account Support Analyst information

What does a client account support analyst do?

A Client Account Support Analyst is responsible for assisting clients with account-related inquiries, troubleshooting issues, and ensuring a high level of customer satisfaction. They serve as a liaison between the client and various departments within the company to resolve problems efficiently. Their duties often include managing account data, processing requests, providing product or service information, and supporting clients through phone, email, or chat. Strong communication and problem-solving skills are essential for this role. Additionally, they may help identify opportunities to improve client experience and streamline account management processes.

What are the key skills and qualifications needed to thrive as a client account support analyst, and why are they important?

To thrive as a Client Account Support Analyst, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems, data management tools like Excel, and ticketing platforms is typically required. Outstanding communication, problem-solving, and customer service skills help you build trust and efficiently address client concerns. These competencies are vital for ensuring client satisfaction, accurate account management, and maintaining strong business relationships.

How does a client account support analyst typically collaborate with other departments to resolve client issues?

Client Account Support Analysts frequently work cross-functionally with teams such as sales, technical support, and finance to resolve client inquiries effectively. They often act as the liaison between the client and internal departments, ensuring that client needs are communicated clearly and issues are addressed promptly. This collaboration might involve joining regular meetings, using ticketing systems to track progress, and following up with different teams to provide clients with timely updates. Strong communication and organizational skills are essential for success in this aspect of the role.

What are popular job titles related to Client Account Support Analyst jobs in Tennessee?

For Client Account Support Analyst jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Client Account Support Analyst jobs in Tennessee look for?

The top searched job categories for Client Account Support Analyst jobs in Tennessee are:

What cities in Tennessee are hiring for Client Account Support Analyst jobs?

Cities in Tennessee with the most Client Account Support Analyst job openings:

Client Account Support Analyst jobs near you
Infographic showing various Client Account Support Analyst job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Account Support Specialist (Hourly)

Zenova

Franklin, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Key responsibilities

  • Coordinate patient referrals, appointment scheduling, and clinic activities to ensure timely and accurate processing.

  • Enter, update, and maintain referral, appointment, and patient information within operational systems.

  • Provide administrative support through data entry, record maintenance, quality checks, and support during Account Manager absences.

Job description

You Matter
  • Make a difference every day in the lives of the underserved
  • Join a mission driven organization with a people first culture
  • Excellent career growth opportunities

Join us and find a career that supports:
  • Caring for overlooked, underserved, and vulnerable patients
  • Autonomy in a warm team environment
  • Growth and training

Perks and Benefits
In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing including:
  • DailyPay, receive your money as you earn it!
  • Tuition Assistance and dependent Scholarships
  • Employee Assistance Program (EAP) including free counseling and health coaching
  • Company paid life insurance
  • Tax free Health Spending Accounts (HSA)
  • Wellness program featuring fitness memberships and product discounts
  • Preferred banking partnership and discounted rates for home and auto loans

Why Us
Now is your moment to make a difference in the lives of the underserved.
If there is one unifying characteristic of everyone on our team, it is the deep desire to make a difference by helping society's most vulnerable and often overlooked individuals. Every day we have the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most. For those whose calling it is to serve others, now is your moment to join our mission to provide quality care to every patient with compassion, collaboration, and innovation, to live our mantra to "Always Do The Right Thing!", and to collectively do our part to heal the world, one patient at a time.
Wellpath sees hundreds of thousands of unique individuals in their facilities month over month and a very large percent of those individuals receive direct clinical care, which includes lives saved by Narcan.
We offer ongoing training and development opportunities for licensed and unlicensed healthcare team members, and have best in class clinical resources for training, education, and point of care support.
How you make a difference
The Account Support Specialist provides operational and administrative support for assigned Federal Bureau of Prisons (FBOP) accounts. This role coordinates patient scheduling, referral management, medical records administration, and data maintenance to support daily account operations. Working closely with the Account Manager, the position helps ensure referrals are processed accurately, appointments are scheduled timely, and required documentation is maintained in accordance with contractual and operational requirements. The Account Support Specialist also serves as backup support for the Account Manager to help maintain continuity of service and client support.
Key Responsibilities
  • Support the Account Manager in the daily administration and operation of assigned FBOP accounts.
  • Coordinate patient referrals, appointment scheduling, and clinic activities while ensuring contractual turnaround times are met.
  • Enter, update, and maintain referral, appointment, and patient information within BATCH and other operational systems.
  • Obtain, organize, track, and distribute medical records and required documentation from community providers and healthcare facilities.
  • Provide administrative support through data entry, reporting, record maintenance, quality checks, issue escalation, and operational coverage during Account Manager absences.

Qualifications & Requirements
Education
  • College degree or related experience.
  • Associate degree in Healthcare Administration, Business Administration, or a related field preferred; equivalent work experience may be considered.

Experience
  • Two (2) or more years of experience in healthcare scheduling, medical records, referral coordination, medical office administration, or a related healthcare support role.
  • Experience working with electronic scheduling systems, EMRs, or healthcare operational software preferred.
  • Experience in correctional healthcare or managed care is preferred but not required.

Licenses/Certifications
  • None required.

This position is available only to those who reside in the United States.
We are an Equal Employment Opportunity Employer
We value the contributions of team members with a broad range of experiences, skills, and perspectives and are committed to providing equal employment opportunity for all.
We encourage you to apply! If you are excited about a role but your experience doesn't seem to align perfectly with every element of the job description, we encourage you to apply. You may be just the right candidate for this, or one of our many other roles.
Deadline to apply to this position is contingent upon applicant volume. Those positions located in Colorado will have a specific deadline posted in the job description.

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