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Client Account Specialist Jobs (NOW HIRING)

Ascensus

Client Account Specialist

Raleigh, NC · On-site

This role develops and maintains a full understanding of trends for each client's BOLI/ICOLI ... Comprehensive understanding of separate account BOLI/ICOLI policies and related stable value ...

Ascensus

Client Account Specialist

Greensboro, NC · On-site

This role develops and maintains a full understanding of trends for each client's BOLI/ICOLI ... Comprehensive understanding of separate account BOLI/ICOLI policies and related stable value ...

ASCENSUS

Client Account Specialist

Greensboro, NC · Hybrid

This role develops and maintains a full understanding of trends for each client's BOLI/ICOLI ... Comprehensive understanding of separate account BOLI/ICOLI policies and related stable value ...

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Client Account Specialist information

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How much do client account specialist jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for client account specialist in the United States is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client account specialist?

A Client Account Specialist thrives with strong customer service, account management, and organizational skills, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, billing systems, and Microsoft Office Suite is typically required. Exceptional communication, problem-solving, and attention to detail help build client trust and resolve issues efficiently. These skills ensure smooth account operations, high client satisfaction, and long-term business relationships.

How does a client account specialist typically collaborate with other departments to address client needs?

Client Account Specialists regularly work with teams such as sales, customer support, and finance to resolve client inquiries and ensure smooth account management. They serve as a primary point of contact for clients, relaying feedback and coordinating solutions internally. Effective communication and strong relationship-building skills are essential, as the role often involves balancing client expectations with company policies. This cross-functional collaboration not only enhances the client experience but also provides valuable exposure to different aspects of the business.

What is the difference between Client Account Specialist vs Customer Service Representative?

AspectClient Account SpecialistCustomer Service Representative
CredentialsTypically requires a bachelor's degree in business, finance, or related fieldHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentOffice setting, often in finance, banking, or consulting industriesCall centers, retail, or service-oriented environments
Employer & Industry UsageFinancial institutions, corporate client management, consulting firmsRetail stores, telecom companies, service providers
Search & Comparison IntentRoles focused on managing client accounts, financial services, and account retentionRoles centered on assisting customers, resolving issues, and providing product info

The main difference is that Client Account Specialists focus on managing and maintaining client accounts within financial or consulting industries, often requiring specialized knowledge and credentials. Customer Service Representatives primarily handle customer inquiries and support, typically in retail or service sectors. Both roles involve communication skills but differ in scope and industry focus.

How much does a client account specialist make in the US?

A client account specialist in the US typically earns between $40,000 and $60,000 annually, depending on experience, location, and industry. Entry-level roles may start around $35,000, while experienced specialists or those in high-demand areas can earn over $70,000. Compensation often includes benefits such as health insurance and paid time off.

What does a client account specialist do?

A client account specialist manages and maintains client accounts by providing support, resolving issues, and ensuring customer satisfaction. They often handle account updates, process transactions, and communicate with clients via phone, email, or CRM software. Strong communication skills and attention to detail are essential for success in this role.
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Client Account Specialist jobs near you
Infographic showing various Client Account Specialist job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 8% Part Time, and 5% Contract. Highlights an 62% Physical, 3% Hybrid, and 35% Remote job distribution, with an average salary of $51,063 per year, or $24.5 per hour.

Client Account Specialist - Remote

Gray, ME • On-site

Unlock Potential 360
See more jobs at Unlock Potential 360external

Other

Posted 12 days ago

Job description

Gray, United States | Posted on 08/28/2026

We are hiring a remote Client Account Specialist to assist clients who have requested information about life and financial protection coverage.

We are in a multi-trillion dollar industry because people need our help.

This role focuses on helping clients understand their options and guiding them through the process using a step-by-step pathway.

What You'll Do
  • Reach out to clients who have requested information about coverage
  • Review needs and present available protection options
  • Assist clients through the process
  • Maintain follow-up and ongoing client communication
  • Build client-for-life relationships
What We Provide
  • Effective training program
  • Access to client management tools
  • Access to warm leads (no cold calling required)
  • Ongoing coaching
Compensation

Compensation is earned through client sales. Average earnings vary based on activity level, consistency, and results. Benefits Available.

Requirements
  • Strong communication and interpersonal skills
  • Ability to work independently, with support
  • Willingness to obtain a state insurance license (assistance provided)
  • Hungry and coachable
Who This Role Is Best For
  • Individuals that are ready for a change
  • Those excited being paid, promoted, recognized for their results
  • Candidates who value challenge and support
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