ZipRecruiter

Log In

1

Client Account Manager Jobs in Gilbert, AZ (NOW HIRING)

Opensity Solutions

Client Account Manager

Phoenix, AZ · On-site

$90K/yr

The Client Account Manager serves as the primary relationship manager and strategic liaison for attorneys, practice groups, paralegals, and administrative stakeholders utilizing Document Processing ...

K2services

Client Account Manager

Phoenix, AZ · On-site

$90K/yr

The Client Account Manager serves as the primary relationship manager and strategic liaison for attorneys, practice groups, paralegals, and administrative stakeholders utilizing Document Processing ...

StepStone Group

Account Manager

Scottsdale, AZ · On-site

This position will manage a portfolio of client accounts, building their expertise in client needs, and becoming an extension of their team. The Account Manager will work with clients to leverage ...

Ministrybrands

Client Account Executive

Chandler, AZ

Who we are Ministry Brands is a leading provider of SaaS operational management systems, payments ... As the Client Account Executive, you will play a vital role in our organization by selling back ...

Anasazi Medical Payment

Account Manager

Phoenix, AZ · On-site

The Account Manager serves as a primary point of contact for brokers, clients, Third-Party ... Manage and track client communications using the CRM system * Oversee client proposals, renewals ...

The James Agency

Account Manger

Scottsdale, AZ · On-site

The Account Manager is responsible for managing client accounts and ensuring the delivery of high-quality marketing services and campaigns. They act as the strategic quarterback and primary point of ...

The James Agency

Account Manger

Scottsdale, AZ · On-site

The Account Manager is responsible for managing client accounts and ensuring the delivery of high-quality marketing services and campaigns. They act as the strategic quarterback and primary point of ...

E Tech Group

Account Manager

Phoenix, AZ

Own and manage assigned client accounts, serving as the primary point of contact. * Build trusted, long-term relationships with client stakeholders at multiple levels. * Maintain regular ...

E Tech Group

Account Manager

Phoenix, AZ · On-site

Own and manage assigned client accounts, serving as the primary point of contact. * Build trusted, long-term relationships with client stakeholders at multiple levels. * Maintain regular ...

E Tech Group

Account Manager

Phoenix, AZ

Own and manage assigned client accounts, serving as the primary point of contact. * Build trusted, long-term relationships with client stakeholders at multiple levels. * Maintain regular ...

Client Focus

Remote Account Manager

Mesa, AZ · Remote

$16.50 - $18/hr

Account Manager (Remote) Client Focus has been in business since 2002 and is the leading provider of appointment scheduling services, partnering closely with State Farm Insurance Agents. We are ...

Client Focus LLC

Remote Account Manager

Mesa, AZ · On-site

$16.50 - $18/hr

Account Manager (Remote) Client Focus has been in business since 2002 and is the leading provider of appointment scheduling services, partnering closely with State Farm Insurance Agents. We are ...

MBI Management Services Inc.

Account Manager

Phoenix, AZ · On-site

$28 - $35/hr

Accurately update and maintain accounts in Systoc, ensuring that all client information remains current. * Complete and submit win-back forms for the Business Development Managers, documenting ...

next page

Showing results 1-20

All JobsClient Account JobsClient Account Manager JobsClient Account Manager Jobs in Gilbert, AZ

Client Account Manager information

See Gilbert, AZ salary details

$25.9K

$47.2K

$74.8K

How much do client account manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for client account manager in Gilbert, AZ is $47,191.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $53,800.00 per year, depending on experience, location, and employer.

What does a client account manager do?

A Client Account Manager is responsible for managing relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address concerns or issues, and work to deliver solutions that satisfy both the client and the business. Their role often includes coordinating with internal teams, tracking the progress of projects, and identifying opportunities for upselling or improving client satisfaction. Strong communication and problem-solving skills are essential for success in this role.

How does a client account manager typically collaborate with sales, marketing, and product teams to support client needs?

Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a client account manager, and why are they important?

To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.

What is the difference between Client Account Manager vs Customer Service Representative?

AspectClient Account ManagerCustomer Service Representative
Required CredentialsBachelor's degree often preferred; experience in sales or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support
Employer & Industry UsageFinancial services, marketing, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentManaging client accounts, building relationshipsHandling customer inquiries, resolving issues

The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

What are the most commonly searched types of Client Account jobs in Gilbert, AZ? The most popular types of Client Account jobs in Gilbert, AZ are:
What are popular job titles related to Client Account Manager jobs in Gilbert, AZ? For Client Account Manager jobs in Gilbert, AZ, the most frequently searched job titles are:
What job categories do people searching Client Account Manager jobs in Gilbert, AZ look for? The top searched job categories for Client Account Manager jobs in Gilbert, AZ are:
What cities near Gilbert, AZ are hiring for Client Account Manager jobs? Cities near Gilbert, AZ with the most Client Account Manager job openings:
Client Account Manager jobs near you
Infographic showing various Client Account Manager job openings in Gilbert, AZ as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $47,191 per year, or $22.7 per hour.

Client Account Manager

Opensity Solutions

Phoenix, AZ • On-site

$90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.
The Client Account Manager serves as the primary relationship manager and strategic liaison for attorneys, practice groups, paralegals, and administrative stakeholders utilizing Document Processing and related legal support services. This role is responsible for ensuring exceptional service delivery, managing client expectations, coordinating workflow priorities, and driving operational excellence across the Senior Document Specialist and Document Processing teams.
The Client Account Manager partners closely with firm leadership and operational teams to ensure support services align with business needs, client demands, and department objectives. This position requires sound judgment, exceptional communication skills, and the ability to independently manage complex client relationships and service-related matters.
Key Responsibilities
  • Serve as the primary point of contact for attorneys, practice groups, paralegals, and firm stakeholders regarding Document Processing and legal support services.
  • Build and maintain strong client relationships by understanding business needs, service expectations, and workflow requirements.
  • Partner with Senior Document Specialists and Document Processing teams to coordinate work assignments, prioritize urgent requests, and ensure timely project completion.
  • Monitor service delivery performance and proactively address issues impacting quality, turnaround times, or customer satisfaction.
  • Conduct regular stakeholder meetings to review service levels, operational metrics, and continuous improvement opportunities.
  • Facilitate communication between clients and service delivery teams to ensure alignment on priorities, deadlines, and expectations.
  • Analyze utilization, productivity, and customer feedback data to identify trends and recommend process improvements.
  • Develop and deliver client-facing reports, service reviews, and performance summaries.
  • Collaborate with department leadership on strategic initiatives, workflow enhancements, and technology adoption efforts.
  • Assist with onboarding new attorneys, practice groups, and stakeholders to document processing services and available resources.
  • Partner with training teams to identify skill gaps and ensure team members are equipped to meet evolving client requirements.
  • Support the implementation, testing, and rollout of new technologies, applications, and process improvements.
  • Resolve escalated service concerns, workflow challenges, and stakeholder issues in a professional and timely manner.
  • Document, communicate, and promote best practices, service standards, and operational procedures.
  • Foster a culture of collaboration, accountability, and exceptional client service.

Qualifications
  • Bachelor's degree or equivalent combination of education and experience.
  • 5+ years of experience in client relationship management, account management, legal operations, professional services, or law firm support services.
  • Experience working within a legal, professional services, or document production environment preferred.
  • Proven ability to manage stakeholder relationships and influence outcomes across multiple levels of an organization.
  • Strong understanding of legal support services, document production workflows, and law firm operations.
  • Excellent verbal, written, and presentation skills.
  • Exceptional customer service and relationship management abilities.
  • Strong analytical, problem-solving, and decision-making skills.
  • Ability to manage multiple priorities and deadlines in a fast-paced environment.
  • Demonstrated ability to maintain confidentiality and exercise sound judgment.
  • Proficiency with Microsoft Office Suite and legal technology platforms.
  • Ability to work collaboratively with cross-functional teams while driving accountability and results.
Key Competencies
  • Client Relationship Management
  • Strategic Account Management
  • Service Delivery Excellence
  • Operational Effectiveness
  • Stakeholder Engagement
  • Communication & Influence
  • Process Improvement
  • Data Analysis & Reporting
  • Conflict Resolution
  • Team Collaboration

Compensation & Benefits
The compensation range for this role is up to $90,000 annually, a 10% annual bonus. Actual compensation will depend on location, experience, skills, and qualifications.
Eligible employees receive a comprehensive benefits package, including:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • Paid Time Off (PTO)

#LI - DP1
Opensity is an Equal Opportunity Employer.
We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.
Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.

Apply