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Client Account Manager Jobs in Gilbert, AZ (NOW HIRING)

We take a hands-on, data-driven approach to every client partnership -- and we're looking for someone who wants to do the same. About the Role We're hiring a Digital Marketing Account Manager to ...

You will be involved in managing client accounts, understanding their needs, and ensuring exceptional service delivery. This role is vital to NEXACC as it directly impacts client retention, revenue ...

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Client Account Manager information

See Gilbert, AZ salary details

$25.9K

$47.2K

$74.8K

How much do client account manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for client account manager in Gilbert, AZ is $47,191.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $53,800.00 per year, depending on experience, location, and employer.

What does a client account manager do?

A Client Account Manager is responsible for managing relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address concerns or issues, and work to deliver solutions that satisfy both the client and the business. Their role often includes coordinating with internal teams, tracking the progress of projects, and identifying opportunities for upselling or improving client satisfaction. Strong communication and problem-solving skills are essential for success in this role.

How does a client account manager typically collaborate with sales, marketing, and product teams to support client needs?

Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a client account manager, and why are they important?

To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.

What is the difference between Client Account Manager vs Customer Service Representative?

AspectClient Account ManagerCustomer Service Representative
Required CredentialsBachelor's degree often preferred; experience in sales or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support
Employer & Industry UsageFinancial services, marketing, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentManaging client accounts, building relationshipsHandling customer inquiries, resolving issues

The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

What are the most commonly searched types of Client Account jobs in Gilbert, AZ? The most popular types of Client Account jobs in Gilbert, AZ are:
What are popular job titles related to Client Account Manager jobs in Gilbert, AZ? For Client Account Manager jobs in Gilbert, AZ, the most frequently searched job titles are:
What cities near Gilbert, AZ are hiring for Client Account Manager jobs? Cities near Gilbert, AZ with the most Client Account Manager job openings:
Infographic showing various Client Account Manager job openings in Gilbert, AZ as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $47,191 per year, or $22.7 per hour.

Account Manager of Client Services

BrightSpring Health Services

Tempe, AZ • Hybrid

$68K - $75K/yr

Full-time

Re-posted 4 days ago


BrightSpring Health Services rating

4.8

Company rating: 4.8 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

220th of 239 rated social care providers


Job description

Overview

OnePoint Patient Care (OPPC) is a nationwide, hospice‑dedicated pharmacy and PBM (pharmacy benefit manager) that specializes exclusively in supporting hospice organizations with medication dispensing, clinical guidance, delivery logistics, and formulary management.

Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!

We are seeking an Account Manager to support our Client Services team.

Applicants can reside in, or a commutable distance to Tempe, AZ or Glenview, IL

The ideal candidate will have a Bachelor's Degree and previous experience in a client management, customer service, or client support role within a healthcare setting or other business-to-business setting desired.

This primarily consists of in-office & field travel, with some WFH offered
Travel: 40% required

Schedule: Monday - Friday, business hours

We offer:
DailyPay
Flexible schedules
Competitive pay
Shift differential
Health, dental, vision and life insurance benefits
Company paid STD and LTD
Tuition Assistance
Employee Discount Program
401k
Paid-time off
Tuition reimbursement


Responsibilities

  • Deploys advanced, consultative, and strategic approach to account management. This includes the successful implementation and promotion of various corporate initiatives
  • Supports Client Services team with tasks involving customer success, including report development, incident tracking and presentation building.
  • Working directly with key internal partners, the Account Manager achieves timely responses on all issues along with setting proper expectations for clients
  • Manages their client base through the company’s CRM software
    • This includes the tracking and management of activities, tasks, contacts, and other material events with clients.
    • It will also document the up-selling of products and solutions, and how those relate to the overall retention strategy
  • On a quarterly or semi-annual basis, is responsible for the preparation and participation in a Book of Business Review with Management
  • Collaborates and assists the Client Services team in serving the account
  • Frequently prepares quarterly business review materials, facilitates client engagement calls, conducts routine client-facing telephonic training and oversees the implementation of new facilities. The Corporate Account Manager will also provide educational materials to facilitate compliance with procedures, tools, and resources
  • Works with other disciplines (credit/collections, contracting, and marketing) to assure that corporate billing and receivables standards are achieved
  • May attend corporate/networking events and conferences
  • Establishes productive, professional relationships with key personnel in partner accounts
  • Performs other tasks as assigned



Qualifications

  • Bachelor’s Degree in business or related field preferred
  • Previous experience in a client management, customer service, or client support role; previous experience in a client support role within a healthcare setting or other business-to-business setting desired
  • Ability to present to all levels of management; excellent time-management skills; basic computer skills; advanced Microsoft Office proficiency; outstanding problem-solving skills; experience in root cause analysis; able to collaborate cross-functionally; experience working within a team required
  • SalesForce and Axiom experience; previous experience in a project management and client-facing customer service role; strong background in administrative management with the ability to manage multiple priorities and deadlines at once; strong experience in business writing desired
  • Customer service orientation, adaptability, interpersonal/communication orientation, planning/organizing, results oriented, problem solver, training and development focused; effective decision-maker; commitment to process improvement; innovative; organizational/job knowledge required

What BrightSpring Health Services employees say

Pay

Benefits

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