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Client Account Manager Jobs in Delaware (NOW HIRING)

SecurenetMD

IT Account Manager

Lewes, DE

Description We're looking for a Client-Focused Account Manager to join our team. In this role, you'll build strong relationships with clients, ensure their satisfaction and retention, and uncover ...

SecureNetMD

IT Account Manager

Lewes, DE · On-site

We're looking for a Client-Focused Account Manager to join our team. In this role, you'll build strong relationships with clients, ensure their satisfaction and retention, and uncover opportunities ...

Reachdesk Ltd

Commercial Account Manager

Wilmington, DE · On-site +1

Quarterback internal teams across Client Success, Swag Sourcing, Marketplace, and Logistics to help ... in account management, account executive, renewals, or similar commercially oriented roles with ...

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All JobsClient Account JobsClient Account Manager JobsClient Account Manager Jobs in Delaware

Client Account Manager information

See Delaware salary details

$26K

$47.4K

$75.1K

How much do client account manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client account manager in Delaware is $47,371.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What does a client account manager do?

A Client Account Manager is responsible for managing relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address concerns or issues, and work to deliver solutions that satisfy both the client and the business. Their role often includes coordinating with internal teams, tracking the progress of projects, and identifying opportunities for upselling or improving client satisfaction. Strong communication and problem-solving skills are essential for success in this role.

How does a client account manager typically collaborate with sales, marketing, and product teams to support client needs?

Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a client account manager, and why are they important?

To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.

What is the difference between Client Account Manager vs Customer Service Representative?

AspectClient Account ManagerCustomer Service Representative
Required CredentialsBachelor's degree often preferred; experience in sales or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support
Employer & Industry UsageFinancial services, marketing, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentManaging client accounts, building relationshipsHandling customer inquiries, resolving issues

The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

What are the most commonly searched types of Client Account jobs in Delaware? The most popular types of Client Account jobs in Delaware are:
What are popular job titles related to Client Account Manager jobs in Delaware? For Client Account Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Client Account Manager jobs in Delaware look for? The top searched job categories for Client Account Manager jobs in Delaware are:
What cities in Delaware are hiring for Client Account Manager jobs? Cities in Delaware with the most Client Account Manager job openings:
Client Account Manager jobs near you
Infographic showing various Client Account Manager job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $47,371 per year, or $22.8 per hour.

IT Account Manager

SecurenetMD

Lewes, DE

Full-time

Medical, Retirement, PTO

Re-posted 20 days ago

Job description

Description

We're looking for a Client-Focused Account Manager to join our team. In this role, you'll build strong relationships with clients, ensure their satisfaction and retention, and uncover opportunities to grow accounts. You'll act as a trusted advisor, connecting business goals with technology solutions while advocating for your clients internally.

What You'll Do

  • Serve as the main point of contact for assigned clients (non-support).
  • Build long-term client relationships and ensure high satisfaction.
  • Lead Quarterly Business Reviews (QBRs) and present service performance.
  • Collaborate with technical leaders on IT roadmaps and budget planning.
  • Identify and manage upsell/cross-sell opportunities.
  • Track contracts, renewals, and licensing.
  • Maintain accurate CRM records and client documentation.


BENEFITS:

  •  401K with employer match
  •  Profit sharing plan
  •  Competitive wages
  •  Health Care Coverage
  •  Paid time off
  •  Employer sponsored events

POSITION TYPE:

Full-Time/Regular

Requirements

 What We're Looking For

  • 3-5+      years in account management, client success, or similar role.
  • Experience in IT services, MSP, SaaS, or telecom preferred.
  • Excellent communication and relationship-building skills.
  • Organized, detail-oriented, and proactive.
  • CRM and Microsoft 365 proficiency.


ADDITIONAL GUIDELINES:

  •  18 years of age or older.
  •  Able to provide proof of US Person Status
  •  Willing to submit to a drug screen
  •  Willing to submit to a background check

JOB LOCATION:

Lewes, DE, United States

No relocation assistance provided


Apply