ZipRecruiter

Log In

1

Client Access Representative Jobs (NOW HIRING)

Rimrock

Client Access Representative

Billings, MT · On-site

... represents the organization and actively promotes Rimrock's mission, values, and commitment to ... Complete, review, and maintain intake and client documentation in the Electronic Health Record (EHR ...

Rimrock

Client Access Representative

Billings, MT · On-site

... represents the organization and actively promotes Rimrock's mission, values, and commitment to ... Complete, review, and maintain intake and client documentation in the Electronic Health Record (EHR ...

Brightli

Client Access Representatives - Float

Columbia, MO · On-site

$15.25 - $20.75/hr

Client Access Representative (Float) Location: Floating between different locations in Columbia, MO Department: Customer Service Employment Type: Full-time Shift: Monday - Friday, 8:00 AM - 5:00 PM ...

Brightli

Client Access Representatives - Float

Columbia, MO

$15.25 - $20.75/hr

Client Access Representative (Float) Location: Floating between different locations in Columbia, MO Department: Customer Service Employment Type: Full-time Shift: Monday - Friday, 8:00 AM - 5:00 PM ...

Brightli

Client Access Representatives - Float

Columbia, MO · On-site

$15.25 - $20.75/hr

Client Access Representative (Float) Location: Floating between different locations in Columbia, MO Department: Customer Service Employment Type: Full-time Shift: Monday - Friday, 8:00 AM - 5:00 PM ...

next page

Showing results 1-20

All JobsClient Access Representative Jobs

Client Access Representative information

See salary details

$11

$26

$62

How much do client access representative jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for client access representative in the United States is $26.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $34.13 per hour, depending on experience, location, and employer.

Is being a patient access rep hard?

Being a Client Access Representative can be challenging as it requires strong communication skills, attention to detail, and the ability to handle stressful situations such as managing patient information and insurance verification. The job often involves multitasking and working in a fast-paced healthcare environment, but it also offers opportunities for skill development and career advancement.

What are the key skills and qualifications needed to thrive as a Client Access Representative, and why are they important?

To thrive as a Client Access Representative, you need strong customer service, data entry, and organizational skills, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health records (EHR), and multi-line phone systems is typically required. Excellent communication, attention to detail, and problem-solving abilities help you effectively support clients and work well within a team. These skills ensure efficient client intake, accurate information handling, and a positive experience for both clients and colleagues.

What is the difference between Client Access Representative vs Customer Service Representative?

AspectClient Access RepresentativeCustomer Service Representative
CredentialsHigh school diploma; some roles may require certification in customer service or healthcareHigh school diploma; often similar certifications in customer service
Work EnvironmentHealthcare facilities, banks, or corporate officesRetail stores, call centers, or service desks
Employer & IndustryHospitals, banks, corporate officesRetail, telecommunications, hospitality
Search & Comparison IntentUnderstanding roles in healthcare or corporate settingsCustomer interaction and support roles

Both roles involve assisting clients or customers, but a Client Access Representative typically works in healthcare or corporate environments focusing on patient or client intake, while a Customer Service Representative handles general customer inquiries across various industries. The roles share similar credentials and work environments, making them common points of comparison for job seekers.

What is the least stressful job in healthcare?

A Client Access Representative typically experiences moderate stress levels, as their role involves managing patient interactions and administrative tasks without direct patient care or emergency responsibilities. The job often offers regular hours and predictable routines, contributing to lower stress compared to clinical roles. However, stress levels can vary based on workload and workplace environment.

What does a Client Access Representative do?

A Client Access Representative is responsible for assisting clients with accessing services, typically in healthcare or corporate settings. Their duties include greeting clients, verifying personal and insurance information, scheduling appointments, and answering questions about services or billing. They act as a liaison between clients and service providers to ensure a smooth and efficient experience. Strong communication and organizational skills are essential for this role.

What are some common challenges faced by Client Access Representatives and how can they be overcome?

Client Access Representatives often encounter challenges such as managing high call volumes, handling sensitive client information, and resolving complex inquiries efficiently. Staying organized, maintaining clear communication, and utilizing available technology—like CRM systems—can help manage these challenges. Additionally, ongoing training and support from supervisors or team leads are essential for staying updated on procedures and building confidence in handling difficult situations.

What jobs pay 4000 a week without a degree?

A Client Access Representative typically earns less than $4,000 a week, but high-paying roles without a degree include sales managers, real estate brokers, and certain skilled trades like electricians or commercial pilots, which often require experience, certifications, or licenses. These jobs may involve commission, bonuses, or overtime to reach higher weekly earnings.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it requires basic administrative and clinical skills, and provides on-the-job training. It can serve as a stepping stone to more advanced healthcare positions and typically involves tasks like scheduling, patient communication, and record management.
More about Client Access Representative jobs
What job categories do people searching Client Access Representative jobs look for? The top searched job categories for Client Access Representative jobs are:
Client Access Representative jobs near you
Infographic showing various Client Access Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $55,591 per year, or $26.7 per hour.
On-Call Client Access Representative - 10944

On-Call Client Access Representative - 10944

Colorado Coalition for the Homeless

Denver, CO • On-site

$16.50 - $22.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

This position will be posted for a minimum of 5 days
 
The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.
 
Our Philosophy of Service: We believe all people have the right to adequate housing and health care. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and health care are available to everyone. We create lasting solutions to homelessness by: 
         Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible. 
         Building strong, caring and trauma-informed communities through the integration of housing, health care and supportive services. 
         Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve. 
         Achieving excellence through continuous quality assurance, innovation and professional development. 
         Using resources judiciously and effectively.  
 
 

The Client Access Representative plays a pivotal role within a dynamic, interdisciplinary care team, serving as a critical liaison between clients/patients and the Coalition's integrated health and social services. This role works the front desk at the Coalition's publicly accessible sites, helping manage the lobby setting, greeting and directing clients, vendors, and visitors, and performing various customer service and office-related tasks. This position requires a high-level of autonomy, discretion, and adaptability, as it encompasses a broad range of responsibilities including client registration, insurance verification, health information management, and front desk operations. As a front line ambassador of the organization, the Client Access Representative ensures that every client interaction is welcoming, respectful, and aligned with the Coalition's mission, vision, and values.   
 
The Client Access Representative works within a multi-disciplinary care team, performing both independent and delegated duties including registering and scheduling clients for health-related services, maintenance of the health information system and uphold confidentiality in accordance with state and federal regulations.   Additionally, this teammate works as a member of the Front Desk team to help manage the lobby setting, greet and provide direction to clients, vendors, contractors, etc., along with performing various other customer service and office-related tasks.
Additional Requirement
  • Valid driver's license required. This requirement may be waived, if necessary, based on overall candidate experience and current needs of the business and/or role.
Essential Job Functions
  • Serves as the first point of contact for patients, clients, visitors, and vendors, providing a professional, trauma-informed and culturally responsive experience.  
  • Independently initiate and complete comprehensive client registration processes, including verifying insurance coverage, creating health records, scheduling appointments, and accurately entering client data into the electronic health record. 
  • Conduct insurance status verification and connect clients to internal insurance enrollment resources when necessary, ensuring continuity of care and financial accessibility. 
  • Provides coverage across multiple client access sites in the Denver Metro Area, demonstrating flexibility and cross-functional competency.  Staffing other client access sites when coverage needs arise. 
  • Maintain and manage health records in compliance with HIPAA and organizational protocols, including scanning, indexing, archiving, and secure destruction of sensitive information. 
  • Process requests for disclosure of protected health information, ensuring full legal compliance and safeguarding client confidentiality. 
  • Scheduling and check-in for client appointments.  
  • Make daily reminders calls, supporting appointment adherence and client engagement to ensure continuity of care. 
  • Facilitates communication between clients, providers, and internal departments to support integrated care and wrap-around service delivery.  
  • Assist clients with questions and concerns, provide directions in accessing CCH services and homeless resources, and connect clients to community service providers. 
  • Performs other job duties as assigned. 
Qualifications Summary
  • High school diploma or equivalent required. 
  • Previous customer service, front desk, or medical office experience preferred. 
  • Experience working with vulnerable or underserved populations strongly preferred. 
  • Bilingual English/Spanish speaking is preferred.
 
Knowledge, Skills and Abilities
  • Strong critical thinking, conflict resolution, and decision-making skills in high-pressure environments. 
  • Exceptional customer service and interpersonal communication, with emotional intelligence and cultural humility. 
  • Ability to organize, prioritize, and manage multiple tasks in a fast-paced environment with frequent client interaction. 
  • Strong interpersonal skills to respectfully interact with individuals exhibiting a wide range of behaviors. 
  • Ability to implement de-escalation and crisis intervention techniques with situational awareness. 
  • Awareness and application of Trauma-Informed Care practices. 
$20.64 - $24.28 an hour
WHERE A CANDIDATE IS PLACED IN THE COMPENSATION RANGE DEPENDS ON TOTAL RELEVANT YEARS OF EXPERIENCE
Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We offer a full suite of benefits for our eligible employees and their dependents. We're proud to offer same-and opposite-sex domestic partner coverage.

  • Health Insurance - HMO or PPO 
  • Dental plans, vision insurance, flexible spending accounts, supplemental life insurance
  • Company paid basic life and AD&D insurance coverage, Employee Assistance Program, 403(b) retirement savings matching,
  • Extensive paid time-off, including holidays, sick leave, and vacation

The effective date for your benefits will be the first of the month following your date of hire.

 
The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.
apply for this job

Apply