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Client Access Representative Jobs (NOW HIRING)

Brightli

Client Access Representative

Hannibal, MO · On-site

Client Access Representative Location: Hannibal, MO Employment Type: Full-Time Shift: Monday - Friday, 8:00 AM - 5:00 PM Job Summary: Are you a passionate and dedicated individual looking to make a ...

Brightli

Client Access Representative

Hannibal, MO · On-site

Client Access Representative Location: Hannibal, MO Employment Type: Full-Time Shift: Monday - Friday, 8:00 AM - 5:00 PM Job Summary: Are you a passionate and dedicated individual looking to make a ...

Brightli

Client Access Representative

Hannibal, MO

Client Access Representative Location: Hannibal, MO Employment Type: Full-Time Shift: Monday - Friday, 8:00 AM - 5:00 PM Job Summary: Are you a passionate and dedicated individual looking to make a ...

Brightli

Client Access Representative

Quincy, IL · On-site

$18 - $29/hr

Client Access Representative Location: Quincy, IL Department: Clarity Healthcare - Administrative Services Employment Type: Full-time Shift: Monday - Friday, 8:00 A.M. - 5:00 P.M. Job Summary: Are ...

Brightli

Client Access Representative

Quincy, IL · On-site

$18 - $29/hr

Client Access Representative Location: Quincy, IL Department: Clarity Healthcare - Administrative Services Employment Type: Full-time Shift: Monday - Friday, 8:00 A.M. - 5:00 P.M. Job Summary: Are ...

Brightli

Client Access Representative

Republic, MO

A Client Access Representative is responsible for performing complex/multiple clerical support functions within clinician office practices having a high volume of public contact with clients/patients.

Brightli

Client Access Representative

Republic, MO · On-site

A Client Access Representative is responsible for performing complex/multiple clerical support functions within clinician office practices having a high volume of public contact with clients/patients.

Brightli

Client Access Representative

Quincy, IL · On-site

$18 - $29/hr

Client Access Representative Location: Quincy, IL Department: Clarity Healthcare - Administrative Services Employment Type: Full-time Shift: Monday - Friday, 8:00 A.M. - 5:00 P.M. Job Summary: Are ...

Brightlitalent

Client Access Representative

Quincy, IL · On-site

$18 - $29/hr

Client Access Representative Location: Quincy, IL Employment Type: Full-time Shift: Monday - Friday, 8:00 A.M. - 5:00 P.M. Job Summary: Are you a detail-oriented and customer-focused professional ...

Brightli

Client Access Representative

Piedmont, MO · On-site

$13.50 - $18.25/hr

Client Access Representative Location: Piedmont, MO. Department: Recovery Services Employment Type: Full-time Job Summary: Embrace the opportunity to be the welcoming face and first point of contact ...

Brightli

Client Access Representative

Piedmont, MO

$13.50 - $18.25/hr

Client Access Representative Location: Piedmont, MO. Department: Recovery Services Employment Type: Full-time Job Summary: Embrace the opportunity to be the welcoming face and first point of contact ...

Brightlitalent

Client Access Representative

Republic, MO · On-site

$15.25 - $20.75/hr

Client Access Representative A Client Access Representative is responsible for performing complex/multiple clerical support functions within clinician office practices having a high volume of public ...

Brightli

Client Access Representative - Float

Independence, MO · On-site

$14.50 - $19.75/hr

Client Access Representative - Float Location: Independence, MO Department: Client Access Employment Type: Full-Time Job Summary: Are you passionate about helping others and creating a welcoming ...

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Client Access Representative information

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How much do client access representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for client access representative in the United States is $26.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $34.13 per hour, depending on experience, location, and employer.

What does a client access representative do?

A Client Access Representative is responsible for assisting clients with accessing services, typically in healthcare or corporate settings. Their duties include greeting clients, verifying personal and insurance information, scheduling appointments, and answering questions about services or billing. They act as a liaison between clients and service providers to ensure a smooth and efficient experience. Strong communication and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as a client access representative?

To thrive as a Client Access Representative, you need strong customer service, data entry, and organizational skills, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health records (EHR), and multi-line phone systems is typically required. Excellent communication, attention to detail, and problem-solving abilities help you effectively support clients and work well within a team. These skills ensure efficient client intake, accurate information handling, and a positive experience for both clients and colleagues.

What are some common challenges faced by client access representatives and how can they be overcome?

Client Access Representatives often encounter challenges such as managing high call volumes, handling sensitive client information, and resolving complex inquiries efficiently. Staying organized, maintaining clear communication, and utilizing available technology—like CRM systems—can help manage these challenges. Additionally, ongoing training and support from supervisors or team leads are essential for staying updated on procedures and building confidence in handling difficult situations.

What is the difference between Client Access Representative vs Customer Service Representative?

AspectClient Access RepresentativeCustomer Service Representative
CredentialsHigh school diploma; some roles may require certification in customer service or healthcareHigh school diploma; often similar certifications in customer service
Work EnvironmentHealthcare facilities, banks, or corporate officesRetail stores, call centers, or service desks
Employer & IndustryHospitals, banks, corporate officesRetail, telecommunications, hospitality
Search & Comparison IntentUnderstanding roles in healthcare or corporate settingsCustomer interaction and support roles

Both roles involve assisting clients or customers, but a Client Access Representative typically works in healthcare or corporate environments focusing on patient or client intake, while a Customer Service Representative handles general customer inquiries across various industries. The roles share similar credentials and work environments, making them common points of comparison for job seekers.

What do you need to be a client access representative?

To become a client access representative, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and proficiency with computer systems and data entry. Some positions may require previous experience in customer service or administrative roles, and familiarity with specific software or tools used in the industry can be beneficial.
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What job categories do people searching Client Access Representative jobs look for?

The top searched job categories for Client Access Representative jobs are:

Client Access Representative jobs near you
Infographic showing various Client Access Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 27% Part Time, and 7% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $55,591 per year, or $26.7 per hour.

Client Access Representative

UCP Madison County

Utica, NY • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Client Access Representative | Full-Time & Part-Time Opportunities Available!
Are you someone who thrives in a dynamic, people-centered environment? Do you believe in the power of accessible mental health care and want to be part of a team that's making a real difference in the lives of children, families, and adults? If so, we invite you to explore a rewarding opportunity with Community Health and Behavioral Services (CHBS).
CHBS is a growing outpatient mental health clinic dedicated to serving the diverse needs of our community. As we expand our services to meet increasing demand, we are seeking a Client Access Representative (CAR) to join our interdisciplinary team. This part-time role is ideal for individuals who are passionate about helping others, enjoy problem-solving, and excel in fast-paced environments.
Core Responsibilities
As a Client Access Representative, you will play a pivotal role in ensuring that clients can easily and efficiently access the care they need. You'll be the first point of contact, whether by phone or in person, for individuals seeking behavioral health services. Your work will directly support our mission to reduce barriers to care and foster a welcoming, supportive experience for every client.
Your responsibilities will include:
  • Welcoming clients with warmth and professionalism, creating a safe and inviting atmosphere from the very first interaction.
  • Listening actively to understand each client's unique needs and helping them navigate the scheduling process with empathy and efficiency.
  • Identifying and resolving barriers to care, such as transportation challenges or limited access to technology, ensuring no one is left behind.
  • Processing referrals and intakes, gathering essential information from community partners, hospitals, and treatment centers to facilitate timely access to services.
  • Managing communications, including answering phones, taking messages, and coordinating with nurses, clinicians, and medical providers to ensure seamless care.
  • Handling administrative tasks, such as maintaining correspondence, generating reports, updating databases, and scheduling appointments, meetings, and events.
  • Initiating billing processes, verifying insurance coverage, obtaining authorizations, and collecting co-payments and outstanding balances.
  • Coordinating support services, including Medicaid transportation and interpreter arrangements.
  • Ensuring compliance with all relevant regulations and standards, maintaining the integrity and quality of our services.
Qualifications
We're looking for someone who is not only organized and detail-oriented but also deeply committed to helping others. Ideal candidates will have:
  • A High School Diploma or equivalent (Associate's Degree in Office Technologies is preferred)
  • 1-3 years of experience working in a physician's office or similar healthcare setting
  • A solid understanding of Medicare/Medicaid and third-party insurance payers
  • A valid New York State Driver's License
BENEFITS
Our work environment provides the opportunity to grow and learn in a fast-paced atmosphere. We offer competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match (up to 7%), life insurance, voluntary benefits and generous paid time off.
  • Comprehensive Health/Dental/Vision
  • Direct Deposit
  • Flexible Spending Account (FSA)
  • Retirement Plan 403(b)
  • Life Insurance
  • Voluntary Benefits
  • Employee Assistance Program (EAP)
  • Generous PTO Plans (Sick, Vacation and Employee Leave)
  • Tuition Reimbursement
  • Service Awards
  • Employee Appreciation Events
  • Employee Discounts

Upstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families. If you believe in empowering people, Upstate Caring Partners is an excellent place to start or grow your career. Please visit our careers website to access the full job description located within the job posting. upstatecpjobs.org
To access a copy of the job description Click Here - Client Access Representative
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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