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Claims Unit Manager Jobs in Oregon (NOW HIRING)

Liberty Mutual

$49K - $64K/yr

Manages an inventory of claims to evaluate compensability/liability. * Establishes action plan ... Unit as appropriate. * Assesses actual damages associated with claims and conducts negotiations ...

Moda Health

Medical Claims COB Processor I

Milwaukie, OR · Remote

$18.39 - $20.58/hr

Monitors and maintains unit inventory. * Thoroughly documents actions as required by internal ... Responds and follows up using FACETS, Content Manager and E-mail. * Provides back up to Medical ...

Moda Health

Lead Medical Claims Auditor I

Milwaukie, OR · On-site

$20.88 - $23.49/hr

Provide back up and support to supervisor of unit. Includes monitoring of assignments and overtime ... Case Management organizations and Brokers. Working Conditions Office environment with extensive ...

Allstate

OR · On-site

Experience handling claims in challenging litigation environments and high-severity venues is ... business unit action plans Manages and resolves escalated customer communications, concerns ...

Liberty Mutual

Description Manages, investigates and resolves medical claims assigned by the Claims Team Manager ... Unit. * Recognizes continuous improvement opportunities and develops. Qualifications * Strong ...

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All JobsClaims Unit JobsClaims Unit Manager JobsClaims Unit Manager Jobs in Oregon

Claims Unit Manager information

See Oregon salary details

$37K

$92.9K

$147K

How much do claims unit manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for claims unit manager in Oregon is $92,894.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,900.00 and $111,000.00 per year, depending on experience, location, and employer.

What is a claims unit manager?

Claims Unit Managers are professionals who oversee a team of claims adjusters or examiners within an insurance company. They are responsible for managing daily operations, ensuring claims are processed accurately and efficiently, and maintaining compliance with company policies and legal regulations. Claims Unit Managers also handle escalated or complex cases, provide training and mentorship to staff, and monitor performance metrics to improve service quality. Their role is essential in ensuring fair and timely settlements for policyholders while minimizing risk for the company.

What is the difference between Claims Unit Manager vs Claims Adjuster?

AspectClaims Unit ManagerClaims Adjuster
CredentialsRelevant certifications (e.g., CPCU, ARM), leadership experienceLicenses as required by state, insurance adjuster certifications
Work EnvironmentSupervisory role overseeing teams, administrative tasksField or office-based, evaluating claims and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentManagement, leadership, team oversightClaims evaluation, settlement, investigation

The Claims Unit Manager typically oversees a team of claims adjusters, focusing on management, strategy, and administrative duties. In contrast, a Claims Adjuster directly investigates and settles claims. Both roles require insurance knowledge and certifications, but the managerial position emphasizes leadership and team coordination, while the adjuster role centers on claim assessment and resolution.

What are the key skills and qualifications needed to thrive as a claims unit manager?

To thrive as a Claims Unit Manager, you need expertise in claims processing, insurance regulations, team leadership, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management systems, data analysis tools, and, in some cases, certifications like AIC (Associate in Claims) are highly valued. Strong communication, problem-solving, and organizational skills help foster an effective team environment and ensure high service standards. These skills and qualities are crucial to efficiently managing claims operations, minimizing risk, and ensuring regulatory compliance.

What are some common challenges faced by claims unit managers, and how can they effectively address them?

Claims Unit Managers often encounter challenges such as balancing workloads across their teams, ensuring compliance with ever-changing regulations, and maintaining high levels of customer satisfaction. To address these, it's important to implement efficient workflow systems, provide ongoing training for staff on regulatory updates, and foster a collaborative team environment. Regular communication with both team members and upper management is also key to identifying bottlenecks early and implementing solutions proactively.
What are popular job titles related to Claims Unit Manager jobs in Oregon? For Claims Unit Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Claims Unit Manager jobs in Oregon look for? The top searched job categories for Claims Unit Manager jobs in Oregon are:
What cities in Oregon are hiring for Claims Unit Manager jobs? Cities in Oregon with the most Claims Unit Manager job openings:
Claims Unit Manager jobs near you
Infographic showing various Claims Unit Manager job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $92,894 per year, or $44.7 per hour.

Fraud & Disputes Unit Manager

Genesis Financial Solutions

Beaverton, OR • On-site

$71K - $72K/yr

Full-time

Re-posted 16 days ago

Job description

Company Description
Join the nation's leader in second-look financing as a Fraud and Disputes Unit Manager, leading one of our credit card fraud and disputes team!
About Genesis
Genesis Financial Solutions is the nation's leading and largest provider of private label credit programs for non-prime consumers. The company originates private label credit cards through point-of-sale partnerships with retailers and health care providers. In addition, we have a fast-growing direct-to-consumer business, originating non-prime MasterCard accounts. Both products provide underserved consumers access to the financing they need to pursue their life goals.
We attribute our leading position in the industry to a strong focus on providing outstanding service to both retail partners and end consumers. We pride ourselves on offering the same credit experience that prime customers receive. Sophisticated analytics, high-quality execution, strict adherence to regulatory and compliance requirements and an unmatched expertise in risk management all make this possible.
Job Description
Key Responsibilities
As our Fraud and Disputes Unit Manager, you will monitor your team's daily work volumes and perform quality reviews to ensure department service levels and standards are met. You will assist in the implementation of new
policies and procedures. We'll rely on you to maintain high levels of production, while ensuring consumers get the highest level of professional service. You'll motivate and encourage agent performance through positive
enthusiasm, coaching, and mentorship.
As A Fraud and Disputes Unit Manager You Will
  • Develop, coach, mentor, and supervise a team of 10+ Fraud & Dispute agents
  • Interview and hire Fraud & Dispute agents to ensure your team is fully staffed
  • Monitor team members' attendance and performance to ensure good results are achieved, as compared to performance standards
  • Establish and implement departmental policies, goals, objectives, and procedures
  • Perform weekly telephone monitoring to ensure your team meets procedural and regulatory compliance standards
  • Prepare and conduct monthly performance evaluations for your team
  • Coordinate with law enforcement as needed regarding fraud claims

Qualifications
Requirements
  • Extensive knowledge of financial services Fraud and Dispute practices
  • Strong knowledge of state and federal laws, particularly FDCPA and Reg Z
  • High school diploma or GED
  • Excellent written and verbal communication skills
  • Flexibility to adapt well to change
  • Excellent decision-making and problem solving skills
  • Ability to maintain a high level of professionalism and confidentiality at all times and in all situations
  • Ability to communicate effectively with all levels of management and staff
  • Ability to work independently with little direct supervision
  • Proficient in MS Word, Excel, and Outlook
  • Excellent motivation and team leadership skills
  • Ability to work various shifts

Additional Information
Ready to make the move to a new beginning with Genesis? Apply online today. We strive to contact qualified applicants within a week of submission. Unfortunately, we are currently unable to provide sponsorship for this position.
If this position isn't a match for you, we encourage you to share it with someone you think it might be suited for. Please feel free to connect with us via LinkedIn or to keep an eye on our website as we often have employment opportunities available.

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