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Claims Trainee Jobs in Decatur, GA (NOW HIRING)

Reserv, Inc.

Claims Adjuster, Cargo

Atlanta, GA · On-site +1

Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on ...

Diedre Moire Corp.

Claims Manager

Atlanta, GA · On-site

$175K - $225K/yr

Claims Director - Commercial Lines Insurance Litigation - East Pointe, GA Insurance Claims Manager VP Vice President AVP Director Property & Casualty Commercial Lines Litigation _ . Direct operations ...

Chubb

Claims Examiner

Alpharetta, GA · On-site

Currently, Chubb is seeking a Workers Compensation Lost Time Claims Examiner in our Alpharetta office. MAJOR DUTIES & RESPONSIBILITIES: * Deliver superior customer service and satisfaction through ...

Reserv, Inc.

Claims Team Lead

Atlanta, GA · On-site +1

Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on ...

Odyssey

Claims Specialist

Atlanta, GA

$75K - $150K/yr

The Claims Specialist is responsible for the coverage analysis, investigation, negotiation and settlement of financial lines claims, including cyber, D&O and/or E&O. Skills, Knowledge and Abilities ...

Chubb

Claims Examiner

Alpharetta, GA

Currently, Chubb is seeking a Workers Compensation Lost Time Claims Examiner in our Alpharetta office. MAJOR DUTIES & RESPONSIBILITIES: * Deliver superior customer service and satisfaction through ...

Diedre Moire Corp.

Insurance Claims Manager

Marietta, GA · On-site

$120K - $160K/yr

Insurance Claims Supervisor - Marietta, GA Insurance Claims Manager Excess And Surplus Commercial Lines Supervisor Team Leader Leadership Commercial Auto General Liability Automobile Insurance ...

Reserv, Inc.

Property Claims Manager

Atlanta, GA · On-site +1

Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on ...

Hiscox

Complex Claims Specialist

Atlanta, GA · Hybrid

The US Claims team at Hiscox is a growing group of professionals with experience across private practice and in-house roles, working together to provide the ultimate product we offer to the market.

MSIG Holdings Inc

Claims Assistant

Atlanta, GA · On-site

$45 - $55K/hr

Claims Assistant MSIG USA continues to grow! MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world's top P&C carriers and a global Class 15 insurer, with A ...

Tmhcc

Claims Examiner I

Alpharetta, GA

$46K - $69K/yr

Claims Manager Employment Type: Full time Job Req ID: 2026 Req Begin Date: 6/12/2026 About TMHCC Tokio Marine HCC (TMHCC) brings 50 years of service to the specialty insurance industry, today ...

MSIG Holdings USA, Inc.

Claims Assistant

Atlanta, GA · On-site

$45 - $55K/hr

Position Summary The Claims Assistant provides administrative and operational support to the Claims team, ensuring timely and accurate processing of claim-related documentation, regulatory notices ...

Reserv, Inc.

Claims Manager - Trucking (BI)

Atlanta, GA · On-site +1

As a Claims Manager at Reserv, you will be responsible for a team of claims professionals managing claims in multiple LOBs. We want your background and experience to deliver operational effectiveness ...

Diedre Moire Corp.

Claims Manager

Atlanta, GA · On-site

$175K - $225K/yr

Vice President of Insurance Claims - Commercial Lines - Atlanta, GA Insurance Claims Manager VP Vice President AVP Director Property & Casualty Commercial Lines Litigation _ . Oversee Claims ...

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All JobsClaims JobsClaims Trainee JobsClaims Trainee Jobs in Decatur, GA

Claims Trainee information

See Decatur, GA salary details

$28.3K

$31.7K

$34.2K

How much do claims trainee jobs pay per year?

As of Sep 12, 2026, the average yearly pay for claims trainee in Decatur, GA is $31,730.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,300.00 and $33,200.00 per year, depending on experience, location, and employer.

What is a claims trainee?

Claims Trainees are entry-level professionals in the insurance industry who are learning how to evaluate, process, and settle insurance claims. They typically work under the supervision of experienced adjusters or managers and receive on-the-job training to understand company policies, claims procedures, and relevant legal regulations. Claims Trainees investigate claims, communicate with policyholders, and gradually take on more responsibility as they gain experience. This role is often a starting point for a career in claims adjusting or insurance management.

What are the key skills and qualifications needed to thrive as a claims trainee?

To thrive as a Claims Trainee, you need a bachelor's degree (often in business or a related field), analytical thinking, and basic knowledge of insurance principles. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications such as AIC (Associate in Claims) is beneficial. Strong attention to detail, effective communication, and a customer-oriented mindset are standout soft skills for this role. These competencies are crucial for accurately evaluating claims, ensuring customer satisfaction, and supporting efficient claims resolution.

What are some common challenges a claims trainee might face during their initial training period?

As a Claims Trainee, one common challenge is quickly understanding complex insurance policies and regulations while handling real claims. Trainees often need to develop strong attention to detail and effective communication skills to gather information from claimants and collaborate with more experienced adjusters. Balancing training sessions, shadowing opportunities, and managing a growing caseload can feel overwhelming at first. However, most organizations provide mentorship and structured support to help trainees build confidence and proficiency as they progress.

What is the difference between Claims Trainee vs Claims Adjuster?

AspectClaims TraineeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer a relevant certificationHigh school diploma; often requires licensing or certification depending on the region
Work EnvironmentTraining programs, supervised settings, office or remoteFieldwork, office, or remote; handling claims directly with clients and providers
Employer & Industry UsageInsurance companies, training roles for entry-level claims positionsInsurance companies, claims departments, adjusting claims for damages or losses

Claims Trainee roles are entry-level positions focused on training and learning the claims process, often under supervision. Claims Adjusters handle actual claims, assess damages, and make settlement decisions. While Claims Trainees are in a learning phase, Claims Adjusters are responsible for managing claims independently once trained.

How do you become a claims trainee with no experience?

To become a claims trainee, candidates typically need a high school diploma or equivalent; some employers may prefer or require a bachelor's degree. Entry-level positions often provide on-the-job training, and having strong communication, organizational, and computer skills can improve chances. Gaining relevant certifications or knowledge of insurance processes can also be beneficial for those with no prior experience.

What are the most commonly searched types of Claims jobs in Decatur, GA?

The most popular types of Claims jobs in Decatur, GA are:

What are popular job titles related to Claims Trainee jobs in Decatur, GA?

For Claims Trainee jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Claims Trainee jobs in Decatur, GA look for?

The top searched job categories for Claims Trainee jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Claims Trainee jobs?

Cities near Decatur, GA with the most Claims Trainee job openings:

Claims Trainee jobs near you
Infographic showing various Claims Trainee job openings in Decatur, GA as of August 2026, with employment types broken down into 1% Internship, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 79% Physical, 5% Hybrid, and 16% Remote job distribution, with an average salary of $31,730 per year, or $15.3 per hour.

Claims Adjuster, Cargo

Atlanta, GA • On-site, Remote

Reserv, Inc.
Insurance Services • 1 - 10 employees
Learn more about Reserv, Inc.external

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Key responsibilities

  • Speak to customers on the phone, educate and help them work through their claims to achieve the best possible outcome.

  • Manage an inventory of claims, triage critical claims, and deliver service to all claim-related parties.

  • Coordinate the repair of damaged vehicles, assist with rental reimbursement, and recognize recovery opportunities such as subrogation and salvage.

Job description

About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.
We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
Location Requirement
Candidates must reside in an eligible U.S. state throughout employment. We are unable to hire candidates residing in California, Alaska, Hawaii, U.S. territories, or outside the United States.
About the role
We are seeking highly organized and customer-focused Cargo Claims Adjusters to join our team. The successful candidate will be responsible for speaking to customers on the phone, educating and helping the customer work through their claim to the best possible outcome. Your role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering service to all constituents of the claim.
The ideal candidate has a willingness and experience to work with all parties attendant to a claim to quickly achieve optimal claim results.
Who you are
  • Highly motivated and growth-oriented. You're excited by the prospect of being part of a tech-driven claims org.
  • Passionate claim professional who cares about the customer and their experience.
  • Empathetic. You exercise empathy and patience towards everyone you interact with.
  • Sense of urgency - at all times. That does not mean working at all hours.
  • Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest.
  • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational.
  • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution.
  • Anti-status quo. You don't just wish things were done differently, you action on it.
  • Communicative. (we'd love to know what this means to you)
  • And did we mention, you have a sense of humor. Claims are hard enough as it is.

What you'll do
  • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by responding to customer inquiries, initiating investigations and resolving customer claims.
  • Gather necessary information from customers to initiate the claim and explain policy, coverage, and appropriate course of action
  • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim
  • Coordinate the repair of damaged vehicles and assist with rental reimbursement
  • Recognize recovery opportunities in regards to subrogation and salvage, as well as total loss
  • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures
  • Communicate with involved parties and negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority
  • Provide input for continuous development of claims guidelines, best practices, and process improvements
  • Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to resolve the claim
  • Engage in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modifications

Qualifications
  • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications)
  • Minimum of 5 years of experience in commercial cargo claims, ideally tractor trailer, and some dealings with Third-Party PD/Total Loss
  • Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license
  • Knowledge of state regulations, policy provisions, and standard operating procedures
  • Commercial experience necessary
  • Ability to analyze and evaluate claims data and make sound decisions based on established guidelines, policies, and procedures
  • Curious and motivated by problem solving and questioning the status quo
  • Desire to engage in learning opportunities and continuous professional development

Benefits
  • Generous health-insurance package with nationwide coverage, vision, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy - we want our employees fresh, healthy, happy, and energized!
  • Generous family leave policy after 8 months of continuous work
  • Work from anywhere to facilitate your work life balance
  • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

Additionally, we will
  • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
  • Work toward reducing and eliminating all the administrative work from an adjuster role
  • Foster a culture of empathy, transparency, and empowerment in a remote-first environment

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Apply