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Claims Technical Assistant Jobs (NOW HIRING)

Jimmy Jazz

Claims Technical Support Analyst

Olympia, WA · On-site

$70K - $82K/yr

Manage Others No DescriptionSummary / Objective The Claims Technical Support Analyst is responsible ... reports. * Assist in research of provider-related issues including demographic information ...

Azad Technology Partners

Claims Specialist

Orange, CA · On-site

$110K - $130K/yr

This role involves handling technical and administrative responsibilities related to managing ... Attend staff and department meetings as indicated. * Assist management in training of Claims ...

Artius Solutions

Senior Claims Specialist

Orange, CA · On-site

$110K - $130K/yr

Respond to hotline calls and prepare hotline reports * Assist in training and mentoring Claims ... Familiarity with Claims Technical Manuals & Defense Attorney Guidelines * Experience mentoring or ...

Chubb

Claim Technical Assistant

Los Angeles, CA

$73K/yr

Technical Skills & Competencies: * Superior customer service showcasing verbal, written, and ... claims handling expertise and local operations globally. At Chubb, we are committed to equal ...

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Claims Technical Assistant information

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$19K

$44.3K

$76.5K

How much do claims technical assistant jobs pay per year?

As of Sep 10, 2026, the average yearly pay for claims technical assistant in the United States is $44,267.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $44,000.00 per year, depending on experience, location, and employer.

What is a claims technical assistant?

Claims Technical Assistants are professionals who support claims departments in insurance companies by handling administrative and technical tasks. Their responsibilities often include processing claim forms, maintaining records, verifying data, and assisting claims adjusters or examiners with documentation and communication. They play a key role in ensuring the claims process runs smoothly, efficiently, and in compliance with company policies and regulatory requirements. Claims Technical Assistants may also interact with customers, agents, and other stakeholders to gather information or provide updates on claim status.

What are the key skills and qualifications needed to thrive as a claims technical assistant?

To thrive as a Claims Technical Assistant, you need strong attention to detail, organizational skills, and a basic understanding of insurance processes, often supported by a high school diploma or some college coursework. Familiarity with claims management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, teamwork, and problem-solving abilities help you efficiently support adjusters and interact with clients. These skills and qualities are crucial for ensuring accurate claims processing, timely support, and effective collaboration within insurance teams.

What are some typical challenges faced by claims technical assistants, and how can they be effectively managed?

Claims Technical Assistants often encounter challenges such as managing a high volume of documentation, meeting tight deadlines, and ensuring accuracy in claim processing. Staying organized and utilizing digital tools for workflow management can help address these challenges. Additionally, maintaining clear communication with claims adjusters and other team members is essential for resolving issues quickly and delivering quality service. Proactively seeking feedback and ongoing training can further enhance efficiency and job performance.

What is the difference between Claims Technical Assistant vs Claims Adjuster?

AspectClaims Technical AssistantClaims Adjuster
CredentialsTypically requires a high school diploma or associate degree; certifications like CPCU or ARM are a plusRequires similar credentials; often holds adjuster licenses and relevant certifications
Work EnvironmentOffice-based, supporting claims processing and technical analysisField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusSupporting claims processing, verifying policy details, technical documentationEvaluating damages, determining claim validity, negotiating settlements

While both roles work within the insurance industry, Claims Technical Assistants primarily support claims processing through technical and administrative tasks, whereas Claims Adjusters focus on investigating and settling claims. Understanding these differences helps job seekers identify the right career path within the insurance sector.

Is claims processing a stressful job?

Claims processing as a Claims Technical Assistant can be stressful due to the need for accuracy, attention to detail, and meeting deadlines. The role often involves handling complex cases and communicating with clients, which can contribute to work-related pressure, especially during high-volume periods or when resolving disputes.

What cities are hiring for Claims Technical Assistant jobs?

Cities with the most Claims Technical Assistant job openings:

What states have the most Claims Technical Assistant jobs?

States with the most job openings for Claims Technical Assistant jobs include:

What are popular job titles related to Claims Technical Assistant jobs?

For Claims Technical Assistant jobs, the most frequently searched job titles are:

Claims Technical Assistant jobs near you
Infographic showing various Claims Technical Assistant job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 7% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $44,267 per year, or $21.3 per hour.

Consulting Director, Claims Strategy and Execution

Tarrytown, NY • Hybrid

Cna
See more jobs at Cnaexternal

$97K - $189K/yr

Full-time

Posted 8 days ago

Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there.At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

CNA is a market leader in providing professional liability and medical malpractice coverage for professional services and healthcare providers and facilities. We are currently seeking a Consulting Director to lead Claims Strategy and Execution projects and initiatives for these segments. This individual contributor role will work across Professional Services and Healthcare segments: Architects & Engineers, Accounting, Program & Large Law, and Real Estate Professionals as well as Allied Healthcare Facilities, Aging Services, and Allied Health Providers.
This role serves as a claims technical expert, responsible for the development and execution of strategic projects, trainings, processes and improvements for Claims lines of business. This person will consult with Claims leadership to support claims initiatives and partner to create business driven strategic roadmaps. Drives strategic activities of line of business to drive continuous process improvements within the lines of business. Acts as subject matter expert in support of the execution and implementation of operational changes with business partners.
Successful candidates are seasoned claims professionals who are entrepreneurial in nature and possess strong project management and influencing abilities. They are comfortable with ambiguity and capable of working both independently and across teams.
This position enjoys a flexible, hybrid work schedule and is available at one of the listed CNA office locations. Internal candidates at all CNA office locations will be considered.

JOB DESCRIPTION:

Essential Duties & Responsibilities

Performs a combination of duties in accordance with departmental guidelines:

  • Collaborates with and influences senior leadership in the development and implementation of Claims strategies and processes.
  • Acts as claims technical expert on behalf of their organization/lines of business to key business partner in order to diagnose and take action on improvement opportunities within LOB.
  • Provides technical claims support to business partners to mobilize on 'quick wins and key strategic initiatives.'
  • Drives improvement of Claim policies, business strategies and goals, regularly evaluating performance against goals, and holding team accountable for achieving desired results.
  • Manages outcomes through implementation of cross-functional strategy execution progress reviews.
  • Acts as point person to identify, scale, and implement development materials for staff and impact talent management.
  • Drives communication and plans within organization from functional Claims areas and key business partners including Finance, Actuary and Underwriting.
  • Works within LOB to establish consistency in core processes and tools to drive claims outcomes.

May perform additional duties as assigned.

Reporting Relationship

Senior Vice President

Skills, Knowledge & Abilities

  • Senior level knowledge of insurance and claims principles, practices, and procedures.
  • Excellent critical-thinking, analytical and problem-solving skills.
  • Ability to operate in a fast paced, cross-functional environment with the ability to create and manage work plans across multiple work streams, owners, and teams.
  • Ability to identify and address barriers to execution and drive outcomes.
  • Excellent communication, presentation, and facilitation skills with the ability to effectively design and run group meetings and large workshops.
  • Ability to effectively interact with all levels of CNA's internal and external business partners.
  • Knowledge of Microsoft Office Suite, and other business-related software especially in working with exporting data from various databases and compiling reports in MS Excel and other software tools.

Education & Experience

  • Bachelor's Degree, Master's preferred, in related discipline or equivalent work experience.
  • Typically a minimum of ten years of related work experience. Experience in Property and Casualty Insurance strongly preferred, Professional Services Liability and/or Healthcare Medical Malpractice experience is a plus.

#LI-KP1

#LI-Hybrid

In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually.Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visitcnabenefits.com.


CNAutilizesAI-enabled technology during the recruiting process. For more information, please visitourcareers page.


CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contactleaveadministration@cna.com

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