ZipRecruiter

Log In

1

Claims Technical Assistant Jobs (NOW HIRING)

Brookfield

Senior Technical Claims Specialist

Omaha, NE · On-site

Senior Complex Claims Technical Specialist Employment Type: Full-Time FLSA Status: Exempt Location ... to assist in case resolution. * Preparing reports for file documentation * Applying creative ...

Argo Group

$150 - $200/hr

Senior Complex Claims Technical Specialist Employment Type: Full-Time FLSA Status: Exempt Location ... assist in case resolution. Preparing reports for file documentation Applying creative solutions ...

Argo Group

Senior Technical Claims Specialist

Omaha, NE · On-site

$150 - $200/hr

Senior Complex Claims Technical Specialist Employment Type: Full-Time FLSA Status: Exempt Location ... assist in case resolution. Preparing reports for file documentation Applying creative solutions ...

CNA

$125 - $150/hr

At CNA, we strive to create a culture in which people know they matter and are part of something ... This role serves as a claims technical expert, responsible for the development and execution of ...

next page

Showing results 1-20

All JobsFinance And Insurance JobsInsurance JobsInsurance Claims Specialist JobsClaims Technical Assistant Jobs

Claims Technical Assistant information

See salary details

$19K

$44.3K

$76.5K

How much do claims technical assistant jobs pay per year?

As of Sep 9, 2026, the average yearly pay for claims technical assistant in the United States is $44,267.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $44,000.00 per year, depending on experience, location, and employer.

What is a claims technical assistant?

Claims Technical Assistants are professionals who support claims departments in insurance companies by handling administrative and technical tasks. Their responsibilities often include processing claim forms, maintaining records, verifying data, and assisting claims adjusters or examiners with documentation and communication. They play a key role in ensuring the claims process runs smoothly, efficiently, and in compliance with company policies and regulatory requirements. Claims Technical Assistants may also interact with customers, agents, and other stakeholders to gather information or provide updates on claim status.

What are the key skills and qualifications needed to thrive as a claims technical assistant?

To thrive as a Claims Technical Assistant, you need strong attention to detail, organizational skills, and a basic understanding of insurance processes, often supported by a high school diploma or some college coursework. Familiarity with claims management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, teamwork, and problem-solving abilities help you efficiently support adjusters and interact with clients. These skills and qualities are crucial for ensuring accurate claims processing, timely support, and effective collaboration within insurance teams.

What are some typical challenges faced by claims technical assistants, and how can they be effectively managed?

Claims Technical Assistants often encounter challenges such as managing a high volume of documentation, meeting tight deadlines, and ensuring accuracy in claim processing. Staying organized and utilizing digital tools for workflow management can help address these challenges. Additionally, maintaining clear communication with claims adjusters and other team members is essential for resolving issues quickly and delivering quality service. Proactively seeking feedback and ongoing training can further enhance efficiency and job performance.

What is the difference between Claims Technical Assistant vs Claims Adjuster?

AspectClaims Technical AssistantClaims Adjuster
CredentialsTypically requires a high school diploma or associate degree; certifications like CPCU or ARM are a plusRequires similar credentials; often holds adjuster licenses and relevant certifications
Work EnvironmentOffice-based, supporting claims processing and technical analysisField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusSupporting claims processing, verifying policy details, technical documentationEvaluating damages, determining claim validity, negotiating settlements

While both roles work within the insurance industry, Claims Technical Assistants primarily support claims processing through technical and administrative tasks, whereas Claims Adjusters focus on investigating and settling claims. Understanding these differences helps job seekers identify the right career path within the insurance sector.

Is claims processing a stressful job?

Claims processing as a Claims Technical Assistant can be stressful due to the need for accuracy, attention to detail, and meeting deadlines. The role often involves handling complex cases and communicating with clients, which can contribute to work-related pressure, especially during high-volume periods or when resolving disputes.

What cities are hiring for Claims Technical Assistant jobs?

Cities with the most Claims Technical Assistant job openings:

What states have the most Claims Technical Assistant jobs?

States with the most job openings for Claims Technical Assistant jobs include:

What are popular job titles related to Claims Technical Assistant jobs?

For Claims Technical Assistant jobs, the most frequently searched job titles are:

Claims Technical Assistant jobs near you
Infographic showing various Claims Technical Assistant job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 7% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $44,267 per year, or $21.3 per hour.

Claims Technical Director Casualty - Auto Liability

Syracuse, NY • On-site, Remote

thg
See more jobs at thgexternal

Full-time

Posted 14 days ago

Job description

Our Claims Department is currently seeking a Claims Technical Director Casualty - Auto Liability to join our growing team.

This is an exempt, full time, fully remote or hybrid out of our Itasca, IL, Worcester, MA, Syracuse, NY, Howell, MI or Richmond, VA office. 

POSITION OVERVIEW: 

The Claims Technical Director Casualty is a technical subject matter expert responsible for advancing technical excellence and decision making across high severity, complex, litigated claims.  This role provides oversight and strategic guidance on large, complex, and highexposure casualty claims. Coaches core liability claim handlers on all aspects of the claim’s lifecycle including coverage, liability, risk transfer, litigation management, exposure evaluation, reserving and negotiation. Ensures consistent application of best practices, supports sound reserving, and drives optimal claim outcomes.

IN THIS ROLE, YOU WILL:

  • Act as a senior technical resource and provide subject matter expertise for complex casualty claims, including auto bodily injury, general liability, premises liability, products liability, and high-exposure lawsuits.
  • Collaborate with and coach assigned core liability claim handlers on claims that meet defined complexity criteria, following the claim as long as needed to support exposure mitigation.
  • Conduct detailed technical reviews of claim files to ensure thorough investigation, accurate liability assessment, and effective litigation strategies to spot claim trends and improve performance.
  • Provide guidance claims handlers on coverage analysis, damages evaluation, and exposure assessment to promote strong claim handling and improve claim decisions.

Claims Management Excellence:

  • Support claim handlers throughout the lifecycle of complex claims, including: 
    • Investigation: Ensure thorough fact-gathering and documentation.
    • Evaluation: Advise on case valuation strategies and exposure analysis.
    • Reserving: Recommend reserve adequacy and adjustments based on claim developments.
    • Litigation Management: Partner with defense counsel, assess legal strategies, and ensure alignment with company objectives.
    • Resolution Strategy: Guide negotiation approaches and settlement decisions for optimal outcomes.

Coaching & Development:

  • Develop core liability claim handlers through roundtables, one on one coaching, collaboration on claim and litigation strategy, and role modeling to strengthen technical competencies (strategy, analysis, planning, and documentation) and enhance claims management performance. 
  • Assess and communicate progress of claim handlers, including observation of readiness for more advanced claim handling roles.
  • Deliver feedback, training, and claims trend insights to improve team skillsets and consistency.

Collaboration & Reporting:

  • Partner with the Casualty Claims leadership to identify risk trends, operational opportunities, and process improvement initiatives.
  • Assist in shaping claims handling strategies, policies, and standards across the casualty organization.

WHAT YOU NEED TO APPLY: 

  • 10+ years of casualty claims experience, including complex, high-severity, and litigated liability claims, management experience a plus
  • Bachelor’s degree or equivalent experience required; CPCU, AIC, SCLA, JD, or similar credentials a plus
  • Demonstrated expertise in coverage analysis, investigation strategy, litigation management, and negotiation with high severity exposures
  • Strategic decision-making skills with a history of consistent quality, accurate reserving, and outcome optimization
  • Ability to influence without authority; strong communicator and collaborator, and ability to turn complex facts into clear direction
  • Proven ability to effectively coach, mentor, and influence claim handlers of varying experience levels
  • Executive presence with strong collaboration skills and the ability to operate effectively in a matrixed claims environment

Apply