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Claims Risk Management Jobs in Tennessee (NOW HIRING)

... claims profiles and workers' compensation trends; provide aggregate analysis of risk data; maintain statistical trending of losses and other risk management data. * Informs department leaders ...

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Insurance & Risk Management * Manage corporate insurance programs, including renewals, coverage adequacy, and policy placement * Coordinate and manage claims, including incident investigations ...

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Claims Risk Management information

See Tennessee salary details

$31.8K

$79.7K

$126.2K

How much do claims risk management jobs pay per year?

As of Jun 29, 2026, the average yearly pay for claims risk management in Tennessee is $79,744.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,700.00 and $95,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Claims Risk Management, and why are they important?

To thrive in Claims Risk Management, you need a solid understanding of insurance policies, risk assessment, and claims processing, often supported by a degree in business, finance, or insurance-related fields. Familiarity with claims management systems, data analytics tools, and relevant certifications such as AIC or CPCU is highly valuable. Strong analytical thinking, attention to detail, and effective communication are essential soft skills for evaluating claims and collaborating with stakeholders. These competencies ensure accurate risk evaluation, minimize financial loss, and maintain compliance within an organization.

What is Claims Risk Management?

Claims Risk Management refers to the process of identifying, evaluating, and mitigating risks related to insurance claims. Professionals in this field analyze claim trends, investigate potential fraud, and implement strategies to reduce the frequency and severity of claims. Their goal is to protect the financial interests of the insurer while ensuring fair treatment of policyholders. Effective claims risk management helps companies minimize losses and improve operational efficiency.

What are some common challenges faced in a Claims Risk Management role, and how can they be addressed?

Professionals in Claims Risk Management often face challenges such as balancing the need for thorough claim investigations with the pressure to resolve cases quickly, staying updated on changing regulations, and detecting potential fraud. To address these challenges, it's important to develop strong analytical skills, maintain open communication with legal and underwriting teams, and participate in ongoing industry training. Building collaborative relationships within the organization also helps streamline processes and foster a proactive approach to risk mitigation.

What is the difference between Claims Risk Management vs Claims Adjuster?

AspectClaims Risk ManagementClaims Adjuster
Primary FocusIdentifying and mitigating risks to prevent claimsInvestigating and settling individual insurance claims
CertificationsRisk management certifications (e.g., CRM, ARM)Adjuster licenses and certifications
Work EnvironmentOffice-based, strategic planningFieldwork, claims sites, or office
Industry UsageInsurance companies, risk management firmsInsurance carriers, third-party claims companies

Claims Risk Management professionals focus on reducing overall claim risks through analysis and strategy, while Claims Adjusters handle individual claims, investigating and settling them. Both roles are essential in the insurance industry but serve different functions.

Infographic showing various Claims Risk Management job openings in Tennessee as of June 2026, with employment types broken down into 79% Full Time, 3% Part Time, 5% Temporary, and 13% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $79,744 per year, or $38.3 per hour.

Job description

Job Title: Risk Manager
Department: Risk Management / Compliance
FLSA: Non-Exempt
Reports To: Chief Legal & Compliance Officer
Job Function: The Risk Manager is responsible for overseeing MATA's enterprise risk management and claims functions, including general liability, property, auto, and litigation-related exposure. This role manages the full claims lifecycle, coordinates with internal departments, legal counsel, insurers, and third-party administrators, and implements risk mitigation strategies to reduce organizational exposure while ensuring regulatory compliance.
Essential Duties and Responsibilities
  • Manage and oversee all aspects of claims administration, including general liability, auto liability, property, and litigation matters.
  • Investigate incidents, accidents, and claims involving MATA operations, including on-site investigations for serious or complex incidents.
  • Coordinate with internal departments, third-party administrators, insurers, defense counsel, and external vendors.
  • Evaluate liability exposure, establish and adjust claim reserves, and recommend settlement strategies within delegated authority.
  • Maintain comprehensive records of claims activity, payments, settlements, legal expenses, and recoveries.
  • Monitor trends in claims, incidents, and losses; develop data-driven risk mitigation and loss prevention strategies.
  • Support subrogation efforts and recovery actions against responsible third parties.
  • Participate in depositions, mediations, hearings, and trials as required.
  • Collaborate with Safety, Security, Operations, and Maintenance departments to reduce risk exposure and improve incident prevention.
  • Provide training and guidance to supervisors and employees on incident reporting, documentation, and risk awareness.
  • Prepare reports and analyses for executive leadership related to claims exposure, loss trends, and risk controls.
  • Ensure compliance with federal, state, and local regulations related to risk management and insurance.
Minimum Qualifications
  • Bachelor's degree in Risk Management, Business Administration, Finance, or a related field (preferred).
  • Minimum five (5) years of progressively responsible experience in risk management, insurance, or claims administration.
  • Strong knowledge of liability insurance, claims handling, litigation processes, and risk mitigation strategies.
  • Excellent analytical, organizational, negotiation, and communication skills.
  • Ability to work independently and manage complex, high-exposure matters.
  • Proficiency in Microsoft Office applications and claims management systems.
  • Valid driver's license and ability to respond to incident scenes as required.
Working Conditions
This position requires a combination of office-based work and on-site field response. May involve exposure to weather conditions, accident scenes, and operational environments. Physical requirements may include standing, walking, and occasional lifting.
Salary Range
Salary range is commensurate with experience and aligned with market benchmarks. Final compensation will be determined based on qualifications and organizational guidelines.
Employment Type: Full-Time Exempt