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Claims Risk Management Jobs in Florida (NOW HIRING)

Acosta

Risk Analyst

Jacksonville, FL · On-site

The Risk Analyst supports the Risk Management team in administering the company's claims programs, with a primary focus on Workers' Compensation and casualty claims. This role assists with claims ...

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Claims Risk Management information

What are the key skills and qualifications needed to thrive in claims risk management?

To thrive in Claims Risk Management, you need a solid understanding of insurance policies, risk assessment, and claims processing, often supported by a degree in business, finance, or insurance-related fields. Familiarity with claims management systems, data analytics tools, and relevant certifications such as AIC or CPCU is highly valuable. Strong analytical thinking, attention to detail, and effective communication are essential soft skills for evaluating claims and collaborating with stakeholders. These competencies ensure accurate risk evaluation, minimize financial loss, and maintain compliance within an organization.

What is claims risk management?

Claims Risk Management refers to the process of identifying, evaluating, and mitigating risks related to insurance claims. Professionals in this field analyze claim trends, investigate potential fraud, and implement strategies to reduce the frequency and severity of claims. Their goal is to protect the financial interests of the insurer while ensuring fair treatment of policyholders. Effective claims risk management helps companies minimize losses and improve operational efficiency.

What are some common challenges faced in a claims risk management role, and how can they be addressed?

Professionals in Claims Risk Management often face challenges such as balancing the need for thorough claim investigations with the pressure to resolve cases quickly, staying updated on changing regulations, and detecting potential fraud. To address these challenges, it's important to develop strong analytical skills, maintain open communication with legal and underwriting teams, and participate in ongoing industry training. Building collaborative relationships within the organization also helps streamline processes and foster a proactive approach to risk mitigation.

What is the difference between Claims Risk Management vs Claims Adjuster?

AspectClaims Risk ManagementClaims Adjuster
Primary FocusIdentifying and mitigating risks to prevent claimsInvestigating and settling individual insurance claims
CertificationsRisk management certifications (e.g., CRM, ARM)Adjuster licenses and certifications
Work EnvironmentOffice-based, strategic planningFieldwork, claims sites, or office
Industry UsageInsurance companies, risk management firmsInsurance carriers, third-party claims companies

Claims Risk Management professionals focus on reducing overall claim risks through analysis and strategy, while Claims Adjusters handle individual claims, investigating and settling them. Both roles are essential in the insurance industry but serve different functions.

What are popular job titles related to Claims Risk Management jobs in Florida? For Claims Risk Management jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Claims Risk Management jobs in Florida look for? The top searched job categories for Claims Risk Management jobs in Florida are:
Claims Risk Management jobs near you
Infographic showing various Claims Risk Management job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Risk Analyst

Acosta

Jacksonville, FL • On-site

Full-time

Re-posted yesterday

Acosta rating

6.3

Company rating: 6.3 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

35th of 50 rated marketing agency

Job description

The Risk Analyst supports the Risk Management team in administering the company's claims programs, with a primary focus on Workers' Compensation and casualty claims. This role assists with claims reporting, documentation, coordination with third-party administrators and insurers, and follow-up with internal stakeholders to help ensure timely, accurate, and effective claims resolution.

Education and Experience:

  • Associate or bachelor's degree in Risk Management, Insurance, Business, or a related field preferred; equivalent experience will be considered.

  • 1-2+ years of related claims, risk management, insurance, or administrative support experience required.

  • Experience with Workers' Compensation, casualty claims, or claims handling preferred.

  • Basic understanding of insurance terminology, claims processes, risk management practices, and workplace safety standards.

  • Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.

  • Experience with claims management or risk management systems preferred; willingness to learn required.

Knowledge, Skills, and Abilities:

  • Knowledge of risk management, insurance, loss control, Workers' Compensation, claims processes, OSHA regulations, and workplace safety standards.

  • Strong organizational skills with the ability to manage multiple claims, programs, priorities, and deadlines.

  • Excellent written and verbal communication skills, including the ability to prepare reports, documentation, summaries, and stakeholder updates.

  • Strong analytical and problem-solving skills with the ability to evaluate claim information, identify trends, and recommend practical solutions.

  • Ability to work independently, exercise sound judgment, maintain confidentiality, and handle sensitive information appropriately.

  • Ability to collaborate cross-functionally, influence others, and support safety, compliance, and continuous improvement goals.

  • Ability to adapt to changing regulatory requirements, business needs, and organizational priorities.

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  • Review incoming claims to determine validity, completeness, liability, exposure, and whether additional documentation is needed.

  • Coordinate with third-party administrators, insurers, internal departments, vendors, and legal counsel to support accurate and timely claims handling and resolution.

  • Monitor claim status, manage multiple claims simultaneously, and prioritize work based on urgency, complexity, financial impact, and legal status.

  • Gather and evaluate supporting documentation, including incident reports, contracts, correspondence, and other relevant claim materials.

  • Collaborate with internal and external resources to develop action plans that move claims toward resolution.

  • Prepare claims reports, summaries, recommendations, and updates for internal stakeholders and management.

  • Identify claim trends, recurring issues, or potential risk areas that may require escalation, policy updates, or risk mitigation strategies.

  • Provide guidance to field teams on incident reporting procedures, claims documentation, risk practices, and safety-related expectations.

  • Support compliance with applicable laws, regulations, company policies, and workplace safety standards related to claims, risk, and safety.

What Acosta employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Acosta

Sourced by ZipRecruiter

We are the sales and marketing powerhouse behind the most recognized brands. Many of our relationships originated over 50 years ago and continue to thrive today due to the exceptional value and client service we provide. In addition to having long-standing relationships with high-profile brands and we also enjoy partnerships with leading retailers Kroger, Walmart, Costco, and PetSmart and brands including P&G, Kraft-Heinz, Campbell's, Coca-Cola.

Industry

Marketing and retail

Company size

10,000+ Employees

Headquarters location

Jacksonville, FL, US

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