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Claims Representative Associate Jobs in California

Progressive

Claims Adjuster Senior - Injury

Modesto, CA · Hybrid

$39 - $51/hr

Investigating complex and high-risk claims - which may be attorney represented or have additional ... Four years of relevant work experience with two years in claims handling and an associate degree ...

Progressive

Claims Adjuster Senior - Litigation

Fresno, CA · Hybrid

$39 - $51/hr

Investigating complex and high-risk claims - which may be attorney represented or have additional ... Four years of relevant work experience with two years in claims handling and an associate degree ...

Progressive

Claims Adjuster Senior - Litigation

Irvine, CA · Hybrid

$39 - $51/hr

Investigating complex and high-risk claims - which may be attorney represented or have additional ... Four years of relevant work experience with two years in claims handling and an associate degree ...

Progressive

Claims Adjuster Senior - Injury

Fresno, CA · Hybrid

$39 - $51/hr

Investigating complex and high-risk claims - which may be attorney represented or have additional ... Four years of relevant work experience with two years in claims handling and an associate degree ...

Progressive

Claims Adjuster Senior - Injury

Torrance, CA · Hybrid

$39 - $51/hr

Investigating complex and high-risk claims - which may be attorney represented or have additional ... Four years of relevant work experience with two years in claims handling and an associate degree ...

Progressive

Claims Adjuster Senior - Injury

Concord, CA · Hybrid

$39 - $51/hr

Investigating complex and high-risk claims - which may be attorney represented or have additional ... Four years of relevant work experience with two years in claims handling and an associate degree ...

Progressive

Claims Adjuster Senior - Injury

San Diego, CA · Hybrid

$39 - $51/hr

Investigating complex and high-risk claims - which may be attorney represented or have additional ... Four years of relevant work experience with two years in claims handling and an associate degree ...

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Claims Representative Associate information

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How much do claims representative associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for claims representative associate in California is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.79 per hour, depending on experience, location, and employer.

How much do claims representative associates make in the US?

Claims representative associates in the US typically earn an average annual salary of around $45,000 to $55,000, depending on experience, location, and employer. Entry-level positions may start lower, while experienced professionals or those with specialized skills can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What do claims representative associates do?

Claims representative associates evaluate insurance claims by reviewing reports, policies, and evidence to determine coverage and liability. They communicate with claimants, investigate claims, and process payments or denials, often using claims management software. Strong attention to detail and knowledge of insurance policies are essential for this role.

What are some common challenges claims representative associates face when handling claims?

Claims Representative Associates often encounter challenges such as managing high caseloads, navigating complex policy details, and addressing discrepancies in documentation. Balancing efficiency with attention to detail is crucial, as errors can impact claim outcomes and customer satisfaction. Additionally, collaborating with policyholders, providers, and internal teams to resolve issues and provide clear communication requires strong interpersonal skills and resilience, especially when dealing with sensitive or disputed claims.

What are the key skills and qualifications needed to thrive as a claims representative associate?

To thrive as a Claims Representative Associate, you need strong analytical skills, attention to detail, and knowledge of insurance policies, typically supported by a high school diploma or relevant work experience. Familiarity with claims management software, customer relationship management (CRM) systems, and basic office tools is essential. Excellent communication, problem-solving, and customer service skills help you effectively handle inquiries and resolve disputes. These skills ensure accurate claim processing, customer satisfaction, and efficient operations within the insurance industry.

What is the difference between Claims Representative Associate vs Claims Adjuster?

AspectClaims Representative AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, administrative tasksField or office, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, government agenciesInsurance companies, third-party administrators
Common Search & ComparisonClaims Representative Associate vs Claims Adjuster

The Claims Representative Associate typically handles customer inquiries, processes claims, and provides administrative support within insurance companies. In contrast, Claims Adjusters investigate claims, inspect damages, and determine claim validity. While both roles require similar credentials and work in the insurance industry, Claims Adjusters often have more technical responsibilities and fieldwork. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Claims Representative jobs in California? The most popular types of Claims Representative jobs in California are:
What are popular job titles related to Claims Representative Associate jobs in California? For Claims Representative Associate jobs in California, the most frequently searched job titles are:
What job categories do people searching Claims Representative Associate jobs in California look for? The top searched job categories for Claims Representative Associate jobs in California are:
What cities in California are hiring for Claims Representative Associate jobs? Cities in California with the most Claims Representative Associate job openings:
Claims Representative Associate jobs near you
Infographic showing various Claims Representative Associate job openings in California as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,082 per year, or $20.7 per hour.

Claims Adjuster - Attorney Represented Injury

Progressive

Riverside, CA • Hybrid

$33.37 - $43.17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Progressive Insurance rating

8.6

Company rating: 8.6 out of 10

Based on 595 frontline employees who took The Breakroom Quiz

87th of 303 rated insurance

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

As a claims adjuster specialist, you’ll play a critical role managing attorney represented bodily injury (BI) claims. An ideal candidate will have experience managing an inventory independently, experience assessing and evaluating liability, coverage, and damages, as well as working independently and directly with attorneys to negotiate and settle claims. By joining our organization, you’ll have the support of a collaborative team that will help you grow your claims career. Read on to learn more about some of the day-to-day responsibilities.

This is a hybrid role. You’ll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, you’re welcome to work in the office more than four days per month.

Location: This role is available in Concord, Fresno, Irvine, Modesto, Pasadena, Riverside, Rancho Cordova, San Diego, Sherman Oaks, Woodland Hills, and Torrance, CA

Duties & responsibilities

  • Determines coverage and liability
  • Negotiate with claimants or their attorneys
  • Settle claims and set reserves
  • Estimates cost of treatment or compensation for those injured in accidents
  • Analyze and interpret medical reports, follow-up with no-fault parties, and manage claims process to ensure efficient resolution
  • Interview, collect and document information from various people such as claimants, agents/brokers, attorneys, and police

Must-have qualifications

  • Four years of relevant work experience with one year in claims handling
  • {OR} Associate's degree and three years relevant work experience with one year in claims handling
  • {OR} Bachelor's degree and one year in claims handling
  • This position requires a valid driver's license and auto insurance.

Preferred skills

  • Auto and/or commercial insurance experience
  • 12 months injury claims experience

Compensation

  • You'll be paid $30.29 - $39.23/hour depending on experience for Fresno area
  • You'll be paid $33.37 - $43.17/hour depending on experience for Irvine, Modesto, Riverside, Sacramento, San Diego area
  • You'll be paid $36.35 - $43.17/hour depending on experience for Concord, Pasadena, Sherman Oaks, Thousand Oaks, Torrance area
  • Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

·

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/

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