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Claims Recovery Analyst Jobs (NOW HIRING)

Airswift

Financial Analyst III

Houston, TX · On-site

... recovery claims, credits, offsets, and dispute documentation. • Manage and track recovery ... analysis to drive recovery. • Translate contract terms into clear, auditable payment rules and ...

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How much do claims recovery analyst jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for claims recovery analyst in the United States is $27.39, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $31.49 per hour, depending on experience, location, and employer.

What are the typical challenges faced by a Claims Recovery Analyst when working with external stakeholders?

Claims Recovery Analysts often work closely with insurance companies, healthcare providers, and third-party vendors to resolve and recover overpaid or incorrectly processed claims. One common challenge is navigating varying documentation standards and response times among these stakeholders, which can slow down the recovery process. Building strong communication skills and persistence is key to overcoming these hurdles and ensuring timely and accurate claim resolutions. Collaborating effectively within a multidisciplinary team also helps to address complex cases and streamline recovery efforts.

What are Claims Recovery Analysts?

Claims Recovery Analysts are professionals who review, analyze, and process insurance or healthcare claims to identify overpayments, duplicate payments, or other recoverable funds. They work with insurance companies, healthcare providers, or third-party administrators to ensure accurate claims processing and pursue reimbursement where appropriate. Their role involves investigating discrepancies, communicating with stakeholders, and following up on recovery opportunities to minimize financial losses for their organization.

What are the key skills and qualifications needed to thrive as a Claims Recovery Analyst, and why are they important?

To thrive as a Claims Recovery Analyst, you need strong analytical skills, knowledge of insurance claims processes, and typically a bachelor’s degree in finance, business, or a related field. Familiarity with claims management software, data analysis tools, and sometimes certification such as Certified Claims Professional (CCP) is valuable. Attention to detail, problem-solving ability, and effective communication are crucial soft skills for excelling in this role. These competencies ensure accurate recovery of funds, compliance with regulations, and efficient collaboration with internal teams and external partners.

What is the difference between Claims Recovery Analyst vs Claims Adjuster?

AspectClaims Recovery AnalystClaims Adjuster
Primary FocusRecovering funds for overpaid or denied claimsEvaluating and settling insurance claims
CertificationsMay include insurance or recovery certificationsInsurance licenses often required
Work EnvironmentOffice-based, often in recovery or finance departmentsField and office-based, in insurance companies
Industry UsageInsurance, finance, legal recoveryInsurance, claims processing

While both roles involve insurance processes, Claims Recovery Analysts focus on recovering funds after claims are paid or denied, whereas Claims Adjusters evaluate and settle claims initially. The roles often overlap in industry and certifications but differ in their primary responsibilities and work environment.

More about Claims Recovery Analyst jobs
What are the most commonly searched types of Claims Recovery Analyst jobs? The most popular types of Claims Recovery Analyst jobs are:
What job categories do people searching Claims Recovery Analyst jobs look for? The top searched job categories for Claims Recovery Analyst jobs are:
Claims Recovery Analyst jobs near you
Infographic showing various Claims Recovery Analyst job openings in the United States as of May 2026, with employment types broken down into 88% Full Time, 5% Part Time, 1% Temporary, and 6% Contract. Highlights an 80% Physical, 8% Hybrid, and 12% Remote job distribution, with an average salary of $56,974 per year, or $27.4 per hour.

Default Recovery Analyst - Western NC

Civic Credit Union

Asheville, NC

Other

Posted 21 days ago

Job description

Description

ABOUT THE POSITION

Default Recovery Analyst is responsible for the post charge-off recovery of deposit and loan funds. By actively collecting, skip tracing, and facilitating the legal pursuit of debt when necessary. This role involves a systematic and strategic approach to collection of post-charge off debts.


NORMAL DAY-TO-DAY WORK

1. Contact members in outbound calling efforts to collect on charged off loans and deposit accounts in an effort to recover funds.

2. Actively skip trace to find relevant contact, employment, and collection information to strategically reach and collect on charged off debts.

3. Manage a portfolio of accounts assigned for small claims and legal pursuit.

4. Appear on behalf of the Credit Union in court proceedings as deemed necessary for collections.

5. Analyze settlement requests from debt consolidation companies, direct from borrowers, and from other various sources for validity and viability.

6. Accurately document all member interactions, payment agreements, and actions plans in the core collection system.

7. Collaborate as necessary with other internal business units and resources to ensure a coordinated approach to loss collection.

8. Assist the Manager of Default Management with reviewing reports on recovery trends, member interactions, and other recovery efforts.

9. Ensure all activities are in compliance with federal and state regulations, as well as Credit Union policies, guidelines, and procedures.

10. Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.


JOB QUALIFICATIONS

Here are a few skills you MUST have to be qualified for this position.

1. Minimum 1-3 years' experience in consumer loan product collections, charge off collections, financial services or related field.

2. Must have an understanding of accounting principles and business financial statements and tax returns.

3. Must be knowledgeable in the process of analyzing personal tax returns, personal financial statements, and credit bureau reports.

4. Experience with credit procedures, policies, regulations and laws, in addition to knowledge of bankruptcy and consumer law.

5. Strong interpersonal skills with ability to work in a team environment.

6. Must reside and maintain residency in the State of North Carolina, within their designated territory. Up to 20% in-state travel is required, which includes overnights and weekends.

7. Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.

8. Ability to lift a minimum of 25 lbs. (file boxes, computer).

9. Travel required on occasion.

Here are a few qualities we'd LIKE for you to have to make you more suited for this position.

1. Bachelor's degree in finance, Accounting, Economics, Business or related field.

2. Knowledge of loan structuring and work-out solutions in desirable and consumer collection experience.


CIVIC CULTURE

Our organizations believe we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins.


If you have questions about this position description, please feel welcome to ask. You can reach our HR Department at:

Civic Human Resources

3600 Wake Forest Road, Raleigh, NC 27609

careers@civicfcu.org

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