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Claims Recovery Analyst Jobs (NOW HIRING)

The CCS Companies

Insurance Recovery Analyst

Norwood, MA · On-site

$24 - $28/hr

Insurance Recovery Analysts are medical billers that are responsible for processing commercial ... Appeals claims when applicable. * Meets monthly company, team, and individual goals, and all ...

Lazer Logistics

Accounts Receivable Analyst

Alpharetta, GA · On-site

$23.50 - $29.75/hr

Work with and back up the Claims Recovery Analyst as needed. Assist in implementing process improvements in the claims recovery area. Team Collaboration * Partner with cross-functional teams ...

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How much do claims recovery analyst jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for claims recovery analyst in the United States is $27.39, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $31.49 per hour, depending on experience, location, and employer.

What are the typical challenges faced by a claims recovery analyst when working with external stakeholders?

Claims Recovery Analysts often work closely with insurance companies, healthcare providers, and third-party vendors to resolve and recover overpaid or incorrectly processed claims. One common challenge is navigating varying documentation standards and response times among these stakeholders, which can slow down the recovery process. Building strong communication skills and persistence is key to overcoming these hurdles and ensuring timely and accurate claim resolutions. Collaborating effectively within a multidisciplinary team also helps to address complex cases and streamline recovery efforts.

What is a claims recovery analyst?

Claims Recovery Analysts are professionals who review, analyze, and process insurance or healthcare claims to identify overpayments, duplicate payments, or other recoverable funds. They work with insurance companies, healthcare providers, or third-party administrators to ensure accurate claims processing and pursue reimbursement where appropriate. Their role involves investigating discrepancies, communicating with stakeholders, and following up on recovery opportunities to minimize financial losses for their organization.

What are the key skills and qualifications needed to thrive as a claims recovery analyst, and why are they important?

To thrive as a Claims Recovery Analyst, you need strong analytical skills, knowledge of insurance claims processes, and typically a bachelor’s degree in finance, business, or a related field. Familiarity with claims management software, data analysis tools, and sometimes certification such as Certified Claims Professional (CCP) is valuable. Attention to detail, problem-solving ability, and effective communication are crucial soft skills for excelling in this role. These competencies ensure accurate recovery of funds, compliance with regulations, and efficient collaboration with internal teams and external partners.

What is the difference between Claims Recovery Analyst vs Claims Adjuster?

AspectClaims Recovery AnalystClaims Adjuster
Primary FocusRecovering funds for overpaid or denied claimsEvaluating and settling insurance claims
CertificationsMay include insurance or recovery certificationsInsurance licenses often required
Work EnvironmentOffice-based, often in recovery or finance departmentsField and office-based, in insurance companies
Industry UsageInsurance, finance, legal recoveryInsurance, claims processing

While both roles involve insurance processes, Claims Recovery Analysts focus on recovering funds after claims are paid or denied, whereas Claims Adjusters evaluate and settle claims initially. The roles often overlap in industry and certifications but differ in their primary responsibilities and work environment.

More about Claims Recovery Analyst jobs
What are the most commonly searched types of Claims Recovery Analyst jobs? The most popular types of Claims Recovery Analyst jobs are:
What job categories do people searching Claims Recovery Analyst jobs look for? The top searched job categories for Claims Recovery Analyst jobs are:
Claims Recovery Analyst jobs near you
Infographic showing various Claims Recovery Analyst job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 71% Full Time, 21% Part Time, and 5% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $56,974 per year, or $27.4 per hour.

Mortgage Claims Recovery Specialist

Selene Holdings

Dallas, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!
Position Summary
The Mortgage Claims Recovery Specialist is responsible for managing the timely filing, tracking, recovery, and reconciliation of mortgage-related insurance, government, investor, and reimbursement claims. This role plays a critical part in maximizing recoveries, minimizing losses, and ensuring compliance with investor, insurer, regulatory, and contractual requirements.
The Mortgage Claims Recovery Specialist partners with internal departments, investors, insurers, attorneys, trustees, title companies, and third-party vendors to ensure claims are accurately prepared, submitted, monitored, and resolved. The ideal candidate is analytical, detail-oriented, and capable of managing multiple priorities in a fast-paced mortgage servicing environment.
Essential Duties and Responsibilities:
Claims Recovery & Administration
  • Prepare, review, submit, and manage Mortgage Insurance (MI), FHA/HUD, VA, USDA, Fannie Mae, Freddie Mac, investor reimbursement, and other applicable claims from initiation through final resolution.
  • Ensure claim submissions comply with all investor, insurer, regulatory, and contractual requirements.
  • Monitor claim inventories and proactively follow up to ensure timely processing and recovery of proceeds.
  • Research and resolve claim deficiencies, denials, curtailments, rescissions, and other claim exceptions.
  • Coordinate reimbursement and recovery efforts related to foreclosure, bankruptcy, property preservation, title, tax, and other default servicing activities.

Claims Analysis & Recovery Optimization
  • Review claim documentation, servicing records, and loan histories to ensure accuracy and completeness.
  • Analyze losses and identify opportunities to improve recoveries and reduce claim-related losses.
  • Assist with claim appeals and escalations when additional recovery opportunities exist.
  • Identify trends, recurring deficiencies, and process improvement opportunities impacting claim performance.

Cross-Functional Collaboration
  • Partner with Default Servicing, Bankruptcy, Foreclosure, Loss Mitigation, Property Preservation, Accounting, and Investor Reporting teams to obtain and validate claim documentation.
  • Collaborate with attorneys, trustees, vendors, title companies, insurers, and investors to resolve claim-related issues.
  • Serve as a subject matter resource regarding claim requirements, filing procedures, and recovery activities.

Vendor & Stakeholder Management
  • Coordinate with third-party vendors supporting claims administration and post-foreclosure activities.
  • Monitor vendor performance and ensure compliance with established service-level expectations.

Reporting & Compliance
  • Maintain accurate claim records, system documentation, and supporting files.
  • Prepare and distribute recovery, aging, inventory, and management reports.
  • Ensure compliance with investor guidelines, insurer requirements, company policies, and applicable regulatory standards.
  • Support internal audits, external audits, investor reviews, and regulatory examinations.
  • Perform additional duties and special projects as assigned.

Qualifications:
Required Qualifications
  • Strong attention to detail and commitment to accuracy.
  • Excellent analytical, problem-solving, and organizational skills.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Effective verbal and written communication skills.
  • Ability to work independently and collaborate across teams.
  • Sound judgment, professionalism, and ability to handle confidential information.

Preferred Qualifications
  • Knowledge of mortgage servicing, default servicing, foreclosure, bankruptcy, loss mitigation, and investor reporting.
  • Experience with Mortgage Insurance (MI), FHA/HUD, VA, USDA, Fannie Mae, Freddie Mac, or investor reimbursement claims.
  • Familiarity with mortgage servicing systems and claims platforms, including ICE Mortgage Technology LoanSphere Claims and Proven Claims.

Education & Experience:
Required
  • High School Diploma or GED.
  • Two (2) years of experience in mortgage servicing, claims administration, default servicing, foreclosure, bankruptcy, investor reporting, or a related field.

Preferred
  • Associate's Degree or Bachelor's Degree in Business, Finance, Accounting, or a related discipline.
  • Three (3) to five (5) years of mortgage servicing, default servicing, or mortgage claims experience.

Computer Skills
  • Intermediate proficiency with Microsoft Office Suite, including Excel, Outlook, Word, and Teams.
  • Experience utilizing mortgage servicing platforms and claims management systems.
  • Preferred experience with ICE Mortgage Technology and Proven products, including MSP Director, Invoice Management, LoanSphere, LoanSphere Claims, and Proven Claims.

Travel
This position is primarily remote/office-based and generally does not require travel. Limited travel may be required periodically to support business needs, training, or team collaboration activities.
Why Selene?
Benefits
Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:
  • Paid Time Off (PTO)
  • Medical, Dental &Vision
  • Employee Assistance Program
  • Flexible Spending Account
  • Health Savings Account
  • Paid Holidays
  • Company paid Life Insurance
  • Matching 401(k) Plan

The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.
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