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Claims Professional Jobs in Reston, VA (NOW HIRING)

Manages an inventory of highly complex commercial claims with large exposures that require a high ... Mentors, guides, develops and delivers training to less experienced Claim Professionals. May ...

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Claims Professional information

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$16

$30

$47

How much do claims professional jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for claims professional in Reston, VA is $30.59, according to ZipRecruiter salary data. Most workers in this role earn between $23.27 and $36.49 per hour, depending on experience, location, and employer.

What is a claims professional?

Claims Professionals are specialists who handle insurance claims on behalf of insurance companies or policyholders. Their main responsibilities include investigating, evaluating, and settling claims to ensure fair compensation is provided in accordance with the terms of the insurance policy. They often interact with clients, assess damage or loss, and work with other professionals such as adjusters and legal experts to resolve disputes. Claims Professionals play a critical role in ensuring that claims are processed efficiently and accurately, maintaining trust between insurers and their clients.

What are the key skills and qualifications needed to thrive as a claims professional, and why are they important?

To thrive as a Claims Professional, you need strong analytical skills, attention to detail, and a background in insurance or finance, often supported by a bachelor's degree. Familiarity with claims management systems, industry-specific software such as Guidewire, and relevant certifications like AIC (Associate in Claims) is highly valuable. Excellent communication, negotiation, and problem-solving abilities help you effectively interact with clients and resolve disputes. These skills are essential for accurately assessing claims, minimizing risk, and ensuring customer satisfaction throughout the claims process.

What are some common challenges faced by claims professionals, and how can they be addressed on the job?

Claims Professionals often encounter challenges such as managing a high volume of cases, navigating complex policy details, and communicating effectively with clients who may be experiencing stress. To address these challenges, it is important to stay organized, leverage claims management software, and develop strong interpersonal skills. Regular training on policy updates and clear communication with both clients and colleagues can also help ensure efficient and fair claims resolution.

What is the difference between Claims Professional vs Claims Adjuster?

AspectClaims ProfessionalClaims Adjuster
CredentialsCertifications like CPCU, ARM, or state licensing often preferredSimilar certifications, often required or preferred
Work EnvironmentOffice-based, administrative, and customer service rolesField or desk-based, investigating and evaluating claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms

Claims Professionals and Claims Adjusters both work within the insurance industry, often sharing similar certifications and work environments. However, Claims Professionals typically focus on administrative tasks, policy management, and customer service, while Claims Adjusters are more involved in investigating and evaluating claims, often in the field. Understanding these differences helps job seekers target the right roles within the insurance sector.

What are the most commonly searched types of Claims jobs in Reston, VA?

The most popular types of Claims jobs in Reston, VA are:

What are popular job titles related to Claims Professional jobs in Reston, VA?

For Claims Professional jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Claims Professional jobs in Reston, VA look for?

The top searched job categories for Claims Professional jobs in Reston, VA are:

What cities near Reston, VA are hiring for Claims Professional jobs?

Cities near Reston, VA with the most Claims Professional job openings:

Infographic showing various Claims Professional job openings in Reston, VA as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, and 25% Part Time. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $63,624 per year, or $30.6 per hour.

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Re-posted 7 days ago


Job description

Senior Coding Specialist

Healthcare Legal Solutions is seeking an experienced Senior Coding Specialist to support our end-to-end appeals and claims recovery operations. This role will be responsible for ensuring that coding applied to denied and appealed claims is accurate, compliant, and strategically aligned with payer requirements and client expectations. Rather than simply coding high-volume encounters, this position will focus on reviewing complex claims, interpreting documentation and payer policies, advising on appeal strategy, and supporting quality and consistency across our coding and denial management workflows.

The Senior Coding Specialist will have visibility across multiple product lines and venues, including inpatient and outpatient hospital claims, professional services, and specialty service lines, as applicable to client engagements. They will help operationalize coding guidelines, regulatory requirements, and client policies; identify coding-related denial trends; recommend corrective actions; and contribute to process improvements that enhance both recovery outcomes and compliance. This role may also provide guidance and education to internal staff and client teams on documentation standards, coding changes, and payer expectations.

Key Responsibilities

  • Review codes already billed based on APR-DRG and MS-DRG for appeal.
  • Review denied and underpaid claims to confirm and assign appropriate ICD-10, CPT, HCPCS codes and modifiers, ensuring coding supports appeal arguments and complies with payer and regulatory guidelines.
  • Analyze medical records, EOBs, denial and approval letters, and related correspondence to identify coding issues, documentation gaps, and opportunities to overturn denials.
  • Interpret and apply Medicare, Medicaid, and commercial payer rules and policies, including NCCI edits and medical necessity requirements, within the appeals and claims recovery process.
  • Collaborate with appeals specialists, legal and clinical reviewers, and client revenue cycle teams to clarify documentation, resolve coding questions, and support case strategy.
  • Monitor coding-related denial trends, assist in root-cause analysis, and recommend process or documentation changes to reduce future denials.
  • Support the development and maintenance of standardized coding procedures, guidelines, and templates in alignment with regulatory requirements and client policies.
  • Provide input into operational and performance reports related to coding accuracy, denial overturn rates, and documentation quality.
  • Participate in audits and quality reviews; identify coding or documentation errors and contribute to corrective-action plans.
  • Assist with onboarding and ongoing training of team members on coding fundamentals, documentation expectations, and relevant policy or regulatory updates.

Qualifications

  • Associate or bachelor's degree in a related field preferred; candidates with a high school diploma/GED and strong relevant experience will be considered.
  • Current CPC (Certified Professional Coder) or equivalent coding certification required; additional certifications (e.g., CCS, CRC/Risk Adjustment) are preferred.
  • Prior experience with health systems, health plans, TPAs, or healthcare legal/consulting organizations, specifically in Coding, Denials/Appeals, or Revenue Cycle Operations.
  • Minimum three years of hands-on medical coding experience, with demonstrated proficiency in ICD 10, CPT, HCPCS, and modifier use.
  • Familiarity with Medicare and commercial payer regulations, documentation requirements, and third-party payer issues.
  • Strong analytical skills with the ability to synthesize documentation, denial codes, and payer policies into clear coding and appeal recommendations.
  • Excellent written and verbal communication skills, with the ability to explain coding decisions and documentation needs to both technical and non-technical stakeholders.
  • Strong organizational and time-management skills, with the ability to manage multiple priorities, deadlines, and stakeholders in a fast-paced, metrics-driven environment.

Fast learners with solid foundational experience in coding, denials, or healthcare operations are encouraged to apply.