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Claims Professional Jobs in Reston, VA (NOW HIRING)

This role manages a team of 3-6 claims professionals, including adjusters, assistants, and administrative support personnel, providing training, guidance, and performance oversight. The manager ...

This role manages a team of 3-6 claims professionals, including adjusters, assistants, and administrative support personnel, providing training, guidance, and performance oversight. The manager ...

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Claims Professional information

See Reston, VA salary details

$16

$30

$47

How much do claims professional jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for claims professional in Reston, VA is $30.59, according to ZipRecruiter salary data. Most workers in this role earn between $23.27 and $36.49 per hour, depending on experience, location, and employer.

What does a claims professional do?

A claims professional evaluates insurance claims to determine coverage, investigate the validity of claims, and process payments. They often review documentation, communicate with claimants and providers, and ensure compliance with policies and regulations, typically using claims management software.

What are Claims Professionals?

Claims Professionals are specialists who handle insurance claims on behalf of insurance companies or policyholders. Their main responsibilities include investigating, evaluating, and settling claims to ensure fair compensation is provided in accordance with the terms of the insurance policy. They often interact with clients, assess damage or loss, and work with other professionals such as adjusters and legal experts to resolve disputes. Claims Professionals play a critical role in ensuring that claims are processed efficiently and accurately, maintaining trust between insurers and their clients.

What is the difference between Claims Professional vs Claims Adjuster?

AspectClaims ProfessionalClaims Adjuster
CredentialsCertifications like CPCU, ARM, or state licensing often preferredSimilar certifications, often required or preferred
Work EnvironmentOffice-based, administrative, and customer service rolesField or desk-based, investigating and evaluating claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms

Claims Professionals and Claims Adjusters both work within the insurance industry, often sharing similar certifications and work environments. However, Claims Professionals typically focus on administrative tasks, policy management, and customer service, while Claims Adjusters are more involved in investigating and evaluating claims, often in the field. Understanding these differences helps job seekers target the right roles within the insurance sector.

Is a claims job a good career?

A claims professional role involves evaluating insurance claims, requiring strong analytical and communication skills. It offers opportunities for career advancement, stability, and often includes training and certification options, making it a viable career choice in the insurance industry.

Is claim adjusting a dying field?

Claim adjusting remains a vital part of the insurance industry, with ongoing demand for professionals who can evaluate and settle claims accurately. Advances in technology, such as claims management software and data analysis tools, are changing how claims are processed but do not eliminate the need for skilled adjusters. The field offers opportunities for certification and specialization, supporting long-term career prospects.

What are some common challenges faced by Claims Professionals, and how can they be addressed on the job?

Claims Professionals often encounter challenges such as managing a high volume of cases, navigating complex policy details, and communicating effectively with clients who may be experiencing stress. To address these challenges, it is important to stay organized, leverage claims management software, and develop strong interpersonal skills. Regular training on policy updates and clear communication with both clients and colleagues can also help ensure efficient and fair claims resolution.

What are the key skills and qualifications needed to thrive as a Claims Professional, and why are they important?

To thrive as a Claims Professional, you need strong analytical skills, attention to detail, and a background in insurance or finance, often supported by a bachelor's degree. Familiarity with claims management systems, industry-specific software such as Guidewire, and relevant certifications like AIC (Associate in Claims) is highly valuable. Excellent communication, negotiation, and problem-solving abilities help you effectively interact with clients and resolve disputes. These skills are essential for accurately assessing claims, minimizing risk, and ensuring customer satisfaction throughout the claims process.

What kind of claims adjuster makes the most money?

Among claims adjusters, specialized roles such as catastrophe or large-loss adjusters tend to earn the highest salaries due to the complexity and scale of claims they handle. These professionals often require advanced skills, certifications, and experience, and may work in high-pressure environments during major disasters or complex claims situations.
What are the most commonly searched types of Claims jobs in Reston, VA? The most popular types of Claims jobs in Reston, VA are:
What are popular job titles related to Claims Professional jobs in Reston, VA? For Claims Professional jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Claims Professional jobs in Reston, VA look for? The top searched job categories for Claims Professional jobs in Reston, VA are:
What cities near Reston, VA are hiring for Claims Professional jobs? Cities near Reston, VA with the most Claims Professional job openings:
Infographic showing various Claims Professional job openings in Reston, VA as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, and 25% Part Time. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $63,624 per year, or $30.6 per hour.
Manager, Claims & Risk Management

Manager, Claims & Risk Management

HITT Contracting

Falls Church, VA • On-site

$95K - $140K/yr

Other

Medical, Dental, Vision, Retirement

Posted 17 days ago


Job description

Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT. Manager, Claims & Risk Management Job Description: The Manager, Claims & Risk Management, is responsible for the oversight and management of a variety of complex property and casualty insurance claims and disputes. The Manager, Claims & Risk Management performs work that varies in scope and is in support of their development and growth within the Insurance & Risk Management department. The Manager, Claims & Risk Management proactively develops solutions to problems and uses sound judgement in issue escalation to leadership. This role applies fundamental insurance and claim concepts, practices, and procedures in support of the claims functions within Insurance & Risk Management. The Manager, Claims & Risk Management role is a combination of exceptional contributor functions with direct team management of multiple direct reports. This position reports to Senior Manager, Claims & Risk Management in the Insurance & Risk Management Department. RESPONSIBILITIES Claims and Incident Management and Advocacy Independent claims handling and shared coordination with direct reports for the major lines of coverage including but not limited to auto, general liability, workers’ compensation, builder’s risk, pollution liability, and professional liability Review insurance policies, provide guidance on applicable insurance, analyze coverage letters, and coordinate response Analyze construction documents to assess liability and damages Liaison with insurance company claims professionals and internal stakeholders for successful outcome of claim Monitor and evaluate claims activity to ensure accuracy and compliance with laws and regulations Draft settlement recommendation memorandums within prescribed authority Litigation case management to include interviewing prospective attorneys and vendors, initiating litigation holds and document production, coordinating depositions, and attending conferences/hearings. Conduct quarterly reviews with insurance carriers Complete monthly and bi-annual claim reporting to leadership Claims Team Management Manage, coach, and develop a team of direct reports, fostering a high-performing, inclusive culture based on accountability and continuous growth. Provide technical direction on complex, high-severity, or disputed claims. Review and approve settlement recommendations and reserve changes. Risk Management Information System (RMIS) Technical subject matter expert on claims data within organization’s RMIS Analyze incident and claims data and draw meaningful conclusions to include in the company’s internal reporting Process improvement Identify areas of opportunity where efficiencies can be made and implement improvements Streamline departmental process and procedures Assist management with property and casualty claims programs including updating account instructions, resolving performance issues, and identifying opportunities for improvement. Departmental Goals Create standard operating procedures for assigned tasks Assist with the planning and execution of departmental goals Train and mentor staff as needed Assist with risk control and risk reduction strategies Generate company resources such as news articles and presentations regarding relevant topics QUALIFICATIONS • Bachelor’s degree in Risk Management, Business, Finance, Economics, Safety, or related fields preferred, but not required; in lieu of a degree, additional work experience is acceptable • Minimum of 6-8 years of experience handling property & casualty insurance claims • Experience in the architecture/engineering/construction (AEC) field or commercial real estate development highly desirable • Adept with Microsoft Excel for data analytics and financial summaries • Knowledge of insurance regulations and industry best practices • Excellent written and verbal communication skills • Able to work independently and manage multiple tasks • Previous experience managing a team preferred This position reports out of HITT’s Headquarters in Falls Church, VA with a 4-day in office schedule. In accordance with Virginia Senate Bill 215 (SB 215), the base salary range for this position is: $95,000.00 - $140,000.00 Compensation in other cities and states may vary. HITT Contracting offers a competitive total benefits and compensation package including performance-based bonuses, premium health care coverage including vision and dental, employer-matched 401(k), wellness reimbursement program, paid holidays and time-off, and other voluntary benefits and leave types. The determination of salary is based on the candidate’s individual professional experience, qualifications, education, skills, and training. HITT Contracting is an equal opportunity employer. We are committed to hiring and developing the most qualified individuals based on job-related experience, skills, and merit. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. We value a respectful, inclusive workplace where everyone has the opportunity to succeed. HITT Contracting maintains a drug-free workplace, consistent with applicable local, state, and federal laws.