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Claims Processor Jobs in Seattle, WA (NOW HIRING)

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Claims Processor information

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How much do claims processor jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for claims processor in Seattle, WA is $21.81, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $23.51 per hour, depending on experience, location, and employer.

What is a claims processor?

A claims processor reviews insurance claims. Their responsibilities include verifying insurance policy coverage and making sure client information is accurate. After they determine there is a covered loss, a processor documents the information and makes sure all the required paperwork is complete. Other duties include modifying new or existing policies.

What does a claims processor do?

A Claims Processor is responsible for reviewing, evaluating, and processing insurance claims submitted by policyholders. They verify the accuracy of the information provided, ensure all required documentation is present, and determine if the claim meets the policy's terms and conditions. Claims Processors work with both customers and insurance adjusters to resolve any discrepancies and help facilitate timely payments. Their role is essential in ensuring that claims are handled efficiently and fairly.

What are the key skills and qualifications needed to thrive as a claims processor?

To thrive as a Claims Processor, you need strong analytical abilities, attention to detail, and knowledge of insurance policies, typically supported by a high school diploma or associate degree. Familiarity with claims management software, data entry systems, and sometimes industry certifications like AIC (Associate in Claims) is valuable. Excellent organization, communication, and customer service skills help you efficiently resolve claims and interact with clients. These competencies ensure accuracy, minimize errors, and maintain trust in the claims process.

What are some common challenges faced by claims processors, and how can they be managed effectively?

Claims Processors often encounter challenges such as managing high volumes of claims, handling complex or incomplete documentation, and meeting strict accuracy and timeliness standards. To navigate these, strong organizational skills, effective communication with colleagues and claimants, and attention to detail are crucial. Utilizing workflow management tools and maintaining open channels with supervisors and other departments can help address issues quickly and ensure claims are processed efficiently. Regular training and staying updated on policy changes also support success in this role.

What is the difference between Claims Processor vs Claims Examiner?

AspectClaims ProcessorClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentOffice setting, processing claims efficientlyOffice setting, reviewing and approving claims
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, government agencies
Common Search & ComparisonClaims Processor vs Claims Examiner

Claims Processors primarily handle the data entry and initial processing of insurance claims, focusing on accuracy and efficiency. Claims Examiners review claims for validity, compliance, and coverage before approval. While both roles work within the insurance industry and require similar credentials, Claims Examiners typically perform more detailed reviews and decision-making tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

Do you need a degree to be a claims processor?

A degree is not typically required to become a claims processor, as most employers prioritize relevant skills such as attention to detail, communication, and familiarity with claims processing software. Many positions accept candidates with a high school diploma or equivalent, and on-the-job training is often provided. Certifications in claims or insurance can enhance job prospects but are not mandatory.

Is claims processing a stressful job?

Claims processing is often considered a routine administrative role that requires attention to detail and organizational skills. While it can involve handling high volumes of claims and meeting deadlines, stress levels vary depending on workload, workplace environment, and individual resilience. Proper training and time management can help mitigate stress in this job.

What are the most commonly searched types of Claims Processor jobs in Seattle, WA?

The most popular types of Claims Processor jobs in Seattle, WA are:

What job categories do people searching Claims Processor jobs in Seattle, WA look for?

The top searched job categories for Claims Processor jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Claims Processor jobs?

Cities near Seattle, WA with the most Claims Processor job openings:

Infographic showing various Claims Processor job openings in Seattle, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,366 per year, or $21.8 per hour.

Sr Manager, Life & Annuities Claims

VIRTUAL CLARITY LIMITED

Bellevue, WA

Full-time

Posted 28 days ago


Job description

Job Description:

About DXC Technology

DXC Technology is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates.

DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You'll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.

We are seeking a Senior Manager, Life & Annuities Claims to lead managed claims operations supporting a strategic client. This leader will oversee end-to-end claims processing, drive operational excellence, ensure regulatory compliance, and deliver exceptional service levels while leading a high-performing team.

Key Responsibilities
  • Lead day-to-day operations for Life & Annuities claims processing, ensuring timely, accurate, and compliant adjudication of claims.
  • Manage and develop a team of managers, supervisors, claims analysts, and claims processors, fostering a culture of accountability, collaboration, and continuous improvement.
  • Drive operational performance by monitoring service level agreements (SLAs), productivity, quality, turnaround times, and customer satisfaction metrics.
  • Partner with client stakeholders to ensure contractual obligations, operational goals, and business priorities are consistently achieved.
  • Identify opportunities to streamline claims processes through automation, workflow optimization, and best practices to improve efficiency and reduce operational risk.
  • Ensure compliance with regulatory requirements, client policies, internal controls, and audit standards.
  • Lead root cause analysis and corrective action planning for operational issues, quality findings, and client escalations.
  • Analyze operational data and key performance indicators to identify trends, recommend improvements, and provide executive-level reporting.
  • Collaborate with technology, quality, training, and transformation teams to implement process enhancements and support digital initiatives.
  • Support workforce planning, resource allocation, budgeting, and capacity management to meet evolving business demands.
  • Champion continuous improvement initiatives using Lean, Six Sigma, or other operational excellence methodologies.
  • Build strong relationships with internal and external stakeholders to ensure successful service delivery and client satisfaction.
Required Qualifications
  • Bachelor's degree in Business, Finance, Insurance, or a related field, or equivalent combination of education and experience.
  • 8+ years of progressive experience in Life & Annuities insurance operations, including significant experience in claims administration.
  • 3+ years of leadership experience managing claims operations, including managers, supervisors, or large operational teams.
  • Demonstrated expertise in Life & Annuities claims processing, claims adjudication, policy administration, and operational controls.
  • Experience managing client-facing operations within a Business Process Services (BPS), shared services, or outsourced operations environment preferred.
  • Proven ability to lead operational transformation and continuous improvement initiatives.
  • Strong analytical and problem-solving skills with experience using operational metrics and KPIs to drive performance.
  • Excellent communication, leadership, stakeholder management, and organizational skills.
  • Experience managing multiple priorities in a fast-paced, service delivery environment.
Preferred Qualifications
  • Advanced degree (MBA or related field) preferred.
  • Lean Six Sigma Green Belt or Black Belt, PMP, or other process improvement certifications preferred.
  • Experience with Life & Annuities claims administration platforms and workflow management systems.
  • Knowledge of digital claims transformation, automation, AI-assisted claims processing, and business process optimization.
  • Experience leading geographically dispersed or global operations teams.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

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