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Direct Claims Jobs in Seattle, WA (NOW HIRING)

Progressive

Claims Adjuster Senior - Injury

Everett, WA · Hybrid

$36 - $47/hr

Ability to direct the use of discovery tools such as interrogatories, depositions and production of document * Two years Auto Injury Claims handling experience Compensation * Based on location and ...

Progressive

Claims Adjuster Senior - Injury

Auburn, WA · Hybrid

$36 - $47/hr

Ability to direct the use of discovery tools such as interrogatories, depositions and production of document * Two years Auto Injury Claims handling experience Compensation * Based on location and ...

Progressive

Claims Specialist Lead

Auburn, WA · Hybrid

$81K - $107K/yr

Progress. As a claims specialist on our team, you'll play a critical role in our ability to ... Ability to direct the use of discovery tools such as interrogatories, depositions and production of ...

Progressive

Claims Specialist Lead

Everett, WA · Hybrid

$81K - $107K/yr

Progress. As a claims specialist on our team, you'll play a critical role in our ability to ... Ability to direct the use of discovery tools such as interrogatories, depositions and production of ...

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Showing results 1-20

All JobsDirect Claims JobsDirect Claims Jobs in Seattle, WA

Direct Claims information

See Seattle, WA salary details

$34.7K

$73.5K

$102.4K

How much do direct claims jobs pay per year?

As of Aug 18, 2026, the average yearly pay for direct claims in Seattle, WA is $73,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $85,900.00 per year, depending on experience, location, and employer.

What is a direct claim?

Direct claims refer to insurance claims that are filed directly by the policyholder with their own insurance company, rather than going through a third party or the at-fault party's insurer. This process is common in situations like auto accidents, where the policyholder seeks compensation for damages or losses under their own policy. Direct claims help streamline the process, reduce delays, and ensure the policyholder receives prompt assistance and settlements. They are often associated with 'first-party' insurance coverage, such as collision, comprehensive, or health insurance claims.

What are the key skills and qualifications needed to thrive as a direct claims specialist?

To thrive as a Direct Claims Specialist, you need a solid understanding of insurance policies, claims processes, and relevant legal regulations, often supported by a degree in business, finance, or a related field. Familiarity with claims management software, customer relationship management (CRM) systems, and sometimes industry certifications like AIC or CPCU is typical. Exceptional attention to detail, problem-solving abilities, and strong communication skills set top performers apart in this role. These skills and qualifications ensure claims are processed accurately and efficiently, leading to customer satisfaction and minimized risk for the insurer.

What are some common challenges faced by professionals in direct claims roles, and how can they effectively manage these challenges?

Professionals in Direct Claims often face the challenge of balancing a high volume of claims with the need for thorough investigation and timely resolution. Managing customer expectations and handling sensitive situations, such as denied claims or complex cases, can also be demanding. Effective communication, strong organizational skills, and staying updated on policy guidelines are crucial for success. Building collaborative relationships with adjusters, underwriters, and other departments helps ensure accurate and efficient claims processing.

What is the difference between Direct Claims vs Claims Adjuster?

AspectDirect ClaimsClaims Adjuster
CredentialsInsurance license, knowledge of policiesInsurance license, sometimes certifications like AIC or CPCU
Work EnvironmentCustomer service, office or remoteFieldwork, office, or remote
Employer & IndustryInsurance companies, agenciesInsurance companies, third-party administrators
Search & Comparison IntentUnderstanding direct claims handlingEvaluating claims adjustment roles

Direct Claims professionals primarily handle claims directly from policyholders, focusing on processing and resolving claims within the insurance company. Claims Adjusters evaluate, investigate, and settle claims, often working in the field or remotely. Both roles require insurance licensing, but Claims Adjusters may have additional certifications. While their work overlaps in claims processing, Direct Claims roles are more customer-facing, whereas Claims Adjusters focus on assessment and negotiation.

What are popular job titles related to Direct Claims jobs in Seattle, WA?

For Direct Claims jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Direct Claims jobs in Seattle, WA look for?

The top searched job categories for Direct Claims jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Direct Claims jobs?

Cities near Seattle, WA with the most Direct Claims job openings:

Direct Claims jobs near you
Infographic showing various Direct Claims job openings in Seattle, WA as of July 2026, with employment types broken down into 85% Full Time, 11% Part Time, 1% Temporary, and 3% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $73,527 per year, or $35.3 per hour.

Claims Adjuster

Washington Cities Insurance Authority

Tukwila, WA • On-site

$90K - $135K/yr

Full-time

Posted 28 days ago

Job description

Position Opening: Claims Adjuster
Washington Cities Insurance Authority (WCIA) is a municipal organization of cities, towns and interlocal entities in Washington State that join together for the purpose of providing liability protection to its member entities. WCIA provides members with property coverage as well as comprehensive liability coverage, such as auto, general, police, public officials and errors & omissions. WCIA also provides risk management services to reduce the amount and frequency of member losses and to decrease the cost incurred by members in the handling and litigation of claims. The hiring of this position is subject to budget approval in early September with a proposed start date around October 1, 2026.
Position Salary Range: $90,648 - $135,972 per year
Hiring Salary Range: $90,648 - 100,894 per year
Closing Date: Until filled
Position Summary: Investigate, adjust, and resolve property and casualty claims and low complexity lawsuits as well as monitor the outside adjustment of other loss types. This job requires the incumbent to be a resident of the state of Washington and keep occasional office hours in Tukwila, WA. Limited day and overnight travel is also required.
This position involves municipal government liability exposures for general liability, auto liability, police practices, employment liability, land use liability, and some first party auto and property exposures. Job responsibilities include:
  • Document claim files with notes, evaluations, and decision making
  • Review medical reports in preparation for claims settlement evaluation
  • Determine claim value range and obtain settlement authority
  • Ability to read, comprehend, and analyze case law and apply to open files
  • Ability to review lawsuits and perform coverage analysis
  • Strong computer skills with proficiency in Microsoft Office
  • Strong organization skills and the ability to work independently
  • Excellent written and verbal communication skills
  • Public speaking skills, presenting claims to a Board of Directors and occasionally training members in exposure based risk management and claims

Requirements:
  • BS/BA degree or equivalent work experience
  • One year casualty/bodily injury adjusting with some litigated claim handling preferred

Hours of Work: Typical work schedule is Monday-Friday 8:00AM-5:00 PM and as business needs dictate.
WCIA provides excellent health and retirement plans.

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