ZipRecruiter

Log In

1

Claims Processor Associate Jobs in Chicago, IL (NOW HIRING)

National Express

Claims & Insurance Associate

Warrenville, IL · On-site

$18.25 - $24.75/hr

Claims And Insurance Associate Summit School Services companies share a strong commitment to ... Processing mail and invoice payments * Customer service support as required * Other duties as ...

Summit School

Claims & Insurance Associate

Warrenville, IL · On-site

$18.25 - $24.75/hr

Summit School Services LLC is currently seeking an experienced Claims and Insurance Associate to ... Processing mail and invoice payments o Customer service support as required · Other duties as ...

Nutrien

Advisor, Claims & Risk

Deerfield, IL · On-site

Associate Job Type: Full Time Nutrien is a leading provider of crop inputs and services, and our ... You will play a key role in protecting the business while contributing to process improvement ...

next page

Showing results 1-20

All JobsClaims Processor Associate JobsClaims Processor Associate Jobs in Chicago, IL

Claims Processor Associate information

See Chicago, IL salary details

$12

$19

$27

How much do claims processor associate jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for claims processor associate in Chicago, IL is $19.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.30 per hour, depending on experience, location, and employer.

What is the role of a claims processor?

A claims processor is responsible for reviewing, verifying, and processing insurance claims to determine their validity and appropriate payout. They analyze claim documentation, ensure compliance with policies, and use claims management software to facilitate accurate and timely payments.

Is claims processing a stressful job?

Claims processing can be a stressful job due to the need for accuracy, attention to detail, and meeting deadlines. It often involves handling complex cases and working under pressure, but workload and stress levels vary depending on the employer and individual experience. Developing strong organizational skills and familiarity with claims management software can help manage stress.

What does a Claims Processor Associate do?

A Claims Processor Associate is responsible for reviewing, processing, and verifying insurance claims to ensure they are accurate and comply with policy guidelines. They investigate claim details, communicate with policyholders or medical providers for additional information, and enter claim data into company systems. Their role is crucial in ensuring timely and accurate payments or denials, helping both insurance companies and clients. Attention to detail, strong organizational skills, and excellent communication abilities are important for success in this position.

What are some common challenges faced by Claims Processor Associates, and how can they be effectively managed?

Claims Processor Associates often encounter challenges such as handling a high volume of claims, navigating complex policy details, and meeting strict deadlines. Successfully managing these challenges requires strong organizational skills, attention to detail, and the ability to prioritize tasks effectively. Collaborating closely with team members and regularly communicating with supervisors can also help resolve discrepancies and ensure accuracy. Most organizations provide training and support to help associates stay updated on procedures and regulatory requirements, fostering a supportive work environment.

What is the role of a claims associate?

A claims processor associate reviews and evaluates insurance claims to determine coverage and payout amounts. They verify information, process claims efficiently using claims management software, and ensure compliance with company policies and industry regulations.

What skills do you need to be a claims processor?

A claims processor needs strong attention to detail, excellent organizational skills, and the ability to analyze and interpret data accurately. Proficiency with computer software such as claims management systems and good communication skills are also important for effectively handling claims and coordinating with clients and providers.

What are the key skills and qualifications needed to thrive as a Claims Processor Associate, and why are they important?

To thrive as a Claims Processor Associate, you need strong attention to detail, analytical skills, and a high school diploma or equivalent, with some employers preferring experience in insurance or healthcare. Familiarity with claims management software, data entry systems, and basic office applications is typically required. Excellent organizational skills, clear communication, and the ability to work efficiently under deadlines are essential soft skills for this role. These abilities ensure accurate claims processing, minimize errors, and support timely service for clients and providers.
What are popular job titles related to Claims Processor Associate jobs in Chicago, IL? For Claims Processor Associate jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Claims Processor Associate jobs in Chicago, IL look for? The top searched job categories for Claims Processor Associate jobs in Chicago, IL are:
Claims Processor Associate jobs near you
Claims Call Center Specialist

Claims Call Center Specialist

First Chicago Insurance Company (FCIC)

Chicago, IL • On-site

$16 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

First Chicago Insurance rating

5.7

Company rating: 5.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

267th of 281 rated insurance

Job description

First Chicago Insurance Company is seeking Claims Call Center Specialists to join our growing Claims team. This is an excellent opportunity for customer-focused professionals who are interested in building a long-term career in the insurance industry.

As a Claims Call Center Specialist, you will play a critical role in helping callers navigate the claims process following an accident or loss. You will serve as the first point of contact, gathering claim information, answering questions, and ensuring callers receive the guidance and support they need during what can often be a stressful time.

Whether you bring prior insurance experience or a strong customer service background, Warrior Insurance Network (WIN) offers the training, development, and career growth opportunities needed to build a successful future in claims and insurance operations.

What You'll Do
  • Provide excellent customer service to all callers
  • Serve as the first point of contact for insureds, claimants, attorneys, claimant carriers and other callers reporting new losses
  • Gather and document accident and claim information accurately and efficiently
  • Verify policy information and identify potential coverage concerns for referral to the appropriate claims team
  • Guide callers through the claims process and answer claim-related questions
  • Refer callers for estimates when applicable
  • Assist claims adjusters by providing timely information and support to customers
  • Develop a working knowledge of insurance policies and claims procedures
  • Maintain productivity and service standards while handling incoming call volume
  • Support departmental operations by processing tow bills, ordering police reports, mailing claim payments, handling unmatched mail, and completing other administrative tasks
  • Participate in special projects and initiatives as assigned
What It's Like to Work in This Role

No two days are exactly alike. You'll interact with callers who need assistance after an accident or loss, helping them understand what comes next and ensuring they feel supported throughout the process.

You'll work alongside experienced claims professionals, gain valuable knowledge of insurance operations, and develop skills that can lead to future opportunities within the organization. This role offers a fast-paced environment, meaningful customer interactions, and a strong foundation for career growth.

QualificationsRequired
  • Prior customer service experience
  • Strong verbal communication and phone skills
  • Excellent organizational and interpersonal skills
  • Data entry and typing proficiency (minimum 30 WPM)
  • Basic PC and computer navigation skills
  • Ability to multitask and work effectively in a fast-paced environment
Preferred
  • Associate's or Bachelor's degree
  • Prior insurance, claims, or call center experience
  • Bilingual skills are a plus

First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:

  • Competitive Salaries
  • Commitment to your Training & Development
  • Medical, Dental and Vision Reimbursement
  • Short Term Disability/Long Term Disability
  • Life Insurance
  • Flexible Spending Account
  • Telemedicine Benefit
  • 401(k) with a generous company match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement
  • Wellness Program
  • Fun company sponsored events
  • And so much more!

Estimated Compensation Range: $16/hr-$22/hr*

*Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location.


Job Posted by ApplicantPro

What First Chicago Insurance employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom