Claims Manager Jobs in Quebec (NOW HIRING)

About Everest

Everest is a global leader in risk management, rooted in a rich 50+ year heritage of helping businesses thrive and economies flourish. We are underwriters of risk, growth, progress, and opportunity. Our global team is focused on disciplined execution, long-term value creation, and making a meaningful impact for our customers, colleagues, and communities.

The Opportunity

Everest Insurance is seeking a motivated and detail-oriented Liability Claims Specialist to join our Montreal Claims team. In this role, you will manage a portfolio of commercial liability claims ranging from routine matters to more complex exposures. You will play a key role in delivering exceptional service, analyzing coverage, evaluating liability, and driving timely claim resolution.

This is an excellent opportunity for a claims professional who enjoys problem-solving, collaborating with internal and external stakeholders, and making informed decisions that contribute to positive claim outcomes.

What You'll Do

• Handle commercial liability claims from initial notification through resolution.

• Investigate, evaluate, negotiate, and settle claims in a timely and effective manner.

• Analyze policy language and determine applicable coverage.

• Establish and maintain appropriate claim reserves throughout the life of the claim.

• Monitor claim strategy and ensure prompt resolution while balancing customer service and business objectives.

• Communicate proactively with insureds, brokers, legal counsel, and other stakeholders.

• Partner with defense counsel, independent adjusters, experts, appraisers, and other service providers to achieve effective claim outcomes.

• Maintain accurate claim documentation and comply with regulatory and company standards.

• Support internal business partners and participate in client and broker-facing initiatives when needed.

What You'll Bring

• Professional fluency in French and English (written and verbal).

• College diploma, university degree, or equivalent combination of education and experience.

• Minimum of 1 year of claims handling or claims management experience.

• Strong analytical, investigative, and problem-solving skills.

• Excellent communication and interpersonal skills, with the ability to clearly explain complex issues and provide well-reasoned recommendations.

• Ability to manage multiple priorities in a fast-paced environment.

• Strong customer service mindset and collaborative approach.

Preferred Qualifications

• Legal education or experience.

• AMF Claims Adjustment Certification (Commercial Lines) or membership with the Barreau du Quebec.

• Experience handling liability or commercial lines claims.

Analyste en reclamations - Responsabilite civile (Bilingue)

Lieu : Montreal, QC (mode hybride)
Entreprise : Everest Assurance
Service : Reclamations

A propos d'Everest

Everest est un leader mondial en gestion du risque, fort de plus de 50 ans d'experience au service des entreprises et des collectivites. Nous contribuons a la croissance, au progres et aux opportunites en aidant nos clients a gerer les risques avec confiance. Nos equipes a travers le monde sont animees par l'excellence, la collaboration et la creation de valeur durable.

L'opportunite

Everest Assurance est a la recherche d'un(e) analyste en reclamations - responsabilite civile pour joindre son equipe de Montreal. Dans ce role, vous gererez un portefeuille de reclamations en responsabilite civile commerciale, allant de dossiers courants a des sinistres plus complexes.

Vous jouerez un role essentiel dans l'analyse de la couverture, l'evaluation de la responsabilite, la gestion des reclamations et la prestation d'un service exceptionnel a nos clients et partenaires.

Ce que vous ferez

• Gerer les reclamations en responsabilite civile commerciale de l'ouverture jusqu'au reglement.

• Mener les enquetes, analyser les faits, evaluer les dommages et negocier les reglements.

• Interpreter les polices d'assurance et determiner la portee de la couverture.

• Etablir et ajuster les reserves financieres de maniere proactive et en temps opportun.

• Assurer le reglement efficace et rapide des dossiers.

• Maintenir des communications regulieres avec les assures, courtiers, avocats et autres intervenants.

• Collaborer etroitement avec les experts en sinistres independants, conseillers juridiques, evaluateurs et autres fournisseurs externes.

• Assurer une documentation rigoureuse des dossiers et le respect des exigences reglementaires et internes.

• Participer, au besoin, aux initiatives de developpement des affaires et de service a la clientele.

Ce que vous apportez

• Excellente maitrise du francais et de l'anglais, tant a l'oral qu'a l'ecrit.

• Diplome universitaire, collegial ou experience professionnelle equivalente.

• Minimum d'une annee d'experience en gestion ou traitement des reclamations.

• Solides aptitudes analytiques, organisationnelles et de resolution de problemes.

• Excellentes habiletes de communication et capacite a presenter clairement des analyses et recommandations.

• Capacite a gerer plusieurs dossiers et priorites simultanement.

• Approche collaborative et orientation client.

Atouts

• Formation ou experience juridique.

• Certificat de l'AMF en expertise en reglement de sinistres (assurance des entreprises) ou adhesion au Barreau du Quebec.

• Experience en responsabilite civile ou en assurance des entreprises.