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Entry Level Claims Adjuster Jobs in Quebec (NOW HIRING)

HollisWealth

Automobile Claims Adjuster

Quebec, QC · Hybrid

The entry-level salary for a claims adjuster is conditional upon obtaining the AMF claims adjuster license within 12 months of hiring. _____ Why you'll love working with us * A work environment where ...

Td

Actuarial Analyst I

Montreal, QC · On-site

CA$90/hr

This team is a multidisciplinary team that collaborates with actuaries, claims adjusters, data ... DEPTH * Entry level role with a focus on providing functional specialized business services ...

All JobsClaims Adjuster JobsEntry Level Claims Adjuster JobsEntry Level Claims Adjuster Jobs in Quebec

Entry Level Claims Adjuster information

How to get a job as an entry level claims adjuster with no experience?

To become an entry-level claims adjuster with no experience, candidates should focus on developing strong communication, problem-solving, and customer service skills. Completing relevant certifications, such as the Property and Casualty (P&C) license, can improve job prospects, and applying to companies that offer training programs or entry-level positions can help gain necessary industry knowledge.

What are some common challenges faced by entry level claims adjusters, and how can they effectively navigate them?

Entry level claims adjusters often encounter challenges such as managing a high caseload, learning to interpret complex policy language, and effectively communicating with policyholders who may be experiencing stressful situations. Balancing empathy with objectivity is essential, as is developing strong organizational skills to keep track of multiple claims. New adjusters can overcome these challenges by seeking guidance from experienced colleagues, taking advantage of ongoing training opportunities, and proactively asking questions to clarify procedures and expectations.

What does an entry level claims adjuster do?

An entry level claims adjuster investigates insurance claims to determine the amount of money an insurance company should pay. They review policy details, collect information about the claim, interview involved parties, and inspect damages. Their job is to ensure all claims are handled fairly and in accordance with company guidelines. They also prepare reports and communicate their findings to clients and other parties involved.

How to get started as an entry level claims adjuster?

To start as an entry level claims adjuster, obtain a high school diploma or equivalent, and consider completing relevant training or certification such as the Property and Casualty (P&C) license. Gaining knowledge of insurance policies, claims processes, and developing strong communication and analytical skills are essential for entry-level roles in this field.

What is the difference between Entry Level Claims Adjuster vs Claims Examiner?

AspectEntry Level Claims AdjusterClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; some positions may require insurance or claims certifications
Work EnvironmentField and office settings, investigating claims and inspecting damagesPrimarily office-based, reviewing and processing claims
Employer & Industry UsageInsurance companies, adjusting claims for auto, property, or health insuranceInsurance companies, focusing on reviewing claims for accuracy and compliance

The Entry Level Claims Adjuster and Claims Examiner roles both operate within the insurance industry, often requiring similar credentials and working environments. The main difference is that adjusters investigate and settle claims, often in the field, while examiners review claims in an office setting for accuracy. Both roles serve to ensure proper claims processing but differ in daily responsibilities and work locations.

What are the key skills and qualifications needed to thrive as an entry level claims adjuster, and why are they important?

To thrive as an Entry Level Claims Adjuster, you need strong analytical skills, attention to detail, and a foundational understanding of insurance concepts, often supported by a bachelor's degree or relevant experience. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typical requirements. Excellent communication, negotiation, and customer service skills help build trust and resolve claims efficiently. These skills and qualities are crucial for accurately assessing claims, minimizing company risk, and ensuring customer satisfaction throughout the claims process.

Is it hard to become an entry level claims adjuster?

Becoming an entry-level claims adjuster typically requires a high school diploma or equivalent, and some employers prefer candidates with customer service or insurance-related experience. The role often involves on-the-job training, and obtaining relevant certifications like the Property and Casualty (P&C) license can improve job prospects, but overall, it is considered accessible for many entry-level applicants.
More about Entry Level Claims Adjuster jobs
What are the most commonly searched types of Claims Adjuster jobs in Quebec? The most popular types of Claims Adjuster jobs in Quebec are:
What are popular job titles related to Entry Level Claims Adjuster jobs in Quebec? For Entry Level Claims Adjuster jobs in Quebec, the most frequently searched job titles are:
Entry Level Claims Adjuster jobs near you
Infographic showing various Entry Level Claims Adjuster job openings in Quebec as of July 2026, with employment types broken down into 90% Full Time, 7% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 5% Hybrid, and 12% Remote job distribution.

Automobile Claims Adjuster

HollisWealth

Quebec, QC • Hybrid

Full-time

Retirement, PTO

Re-posted 8 days ago

Job description

Job Description

Build the future with us

Are you driven by customer service and eager to contribute to the mission of a company that aims to help its clients feel confident and secure about their future? As an Automobile Claims Adjuster, you will play a key role in supporting policyholders throughout all stages of their claims process.

This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

The Assistance and Claims Vice Presidency is recognized for the priority it places on customer satisfaction and the continuous improvement of its processes. On the front lines, you will contribute directly to delivering a claims experience that is human, thorough, and positive. The Assistance and Claims team, bringing together Prysm and iAAH, is currently looking for candidates to join its team of automobile claims experts.

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What you'll accomplish with us

As an Automobile Claims Adjuster, you'll be at the core of our mission. Here are the main responsibilities:

  • Respond to incoming calls related to new claims and follow-ups on existing files, representing approximately 50% of daily work time in a call center environment.
  • Analyze, process, and follow up on automobile claims files, including managing received documents, evaluating information, and taking required actions.
  • Make outbound calls to policyholders and involved parties to obtain, validate, or clarify the information required to process claims.
  • Collaborate closely within a processing team of approximately 15 experts responsible for a shared pool of files, contributing to task completion during dedicated periods.
  • Actively participate in handling calls for all teams during scheduled periods to ensure consistent and efficient service delivery to all clients.

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What could accelerate your success in this role

We're looking for someone who:

  • Is known for their empathy, kindness, patience, and excellent customer service skills, combined with a positive attitude and strong open-mindedness.
  • Stands out for their ability to work effectively as part of a team, demonstrating collaboration, respect, and professionalism.
  • Demonstrates strong ability to manage stress and priorities while maintaining a structured approach in a high-volume environment.
  • Is recognized for their analytical skills and sound judgment, enabling them to understand situations, assess information, and make appropriate decisions.
  • Has relevant education, such as a high school diploma with a minimum of 3 years of work experience, a completed college diploma, or a university degree; holding an AMF claims adjuster license is considered an asset.
  • Advanced level of French proficiency is required, as the role involves handling calls, emails, and regular communications in French with clients and internal colleagues

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Work Schedule and Employment Conditions

  • 7-hour workday.
  • Day shift: start times vary between 8:00 a.m. and 9:30 a.m.
  • Evening shift: one evening per week.
  • Weekend schedule: one Saturday out of four.
  • Overtime opportunities are regularly offered to cover certain evenings, Saturdays, or during peak periods. Overtime is paid at time and a half starting from the 35th hour worked.
  • The entry-level salary for a claims adjuster is conditional upon obtaining the AMF claims adjuster license within 12 months of hiring.

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Why you'll love working with us

  • A work environment where learning and development merge with a collective pursuit of excellence;
  • A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;
  • The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces;
  • Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!

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Apply now and get ahead of your career, where your talent really belongs!

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Still unsure about applying?

At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply - your place might be with us, and we want to get to know you!

Location(s)Quebec / 1080, Grande Allee WestOther Possible Location(s)
CompanyIndustrial Alliance, Auto and Home Insurance Inc.Posting End Date2026-08-05Company Overview

iA Financial Group is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we're a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it's by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we're invested in you.

iA Financial group includes of the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privee de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rheaume et associes, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.

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