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Claims Examiner Trainee Jobs (NOW HIRING)

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Claims Examiner Trainee information

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How much do claims examiner trainee jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for claims examiner trainee in the United States is $29.40, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $35.10 per hour, depending on experience, location, and employer.

What are some common challenges faced by claims examiner trainees during their initial months on the job?

Claims Examiner Trainees often encounter challenges related to learning complex insurance policies, understanding various claim types, and navigating company-specific software systems. Adapting to strict timelines and maintaining accuracy while reviewing documentation can also be demanding. However, most organizations provide structured training programs, mentorship, and regular feedback to support trainees as they build confidence and proficiency in their role.

What is the difference between Claims Examiner Trainee vs Claims Examiner?

AspectClaims Examiner TraineeClaims Examiner
Required credentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; often additional certifications or experience
Work environmentTraining setting, supervisedFull-time, independent review of claims
Employer usageEntry-level position during training periodRegular role in insurance companies or government agencies
Search intentLearning about entry-level claims rolesUnderstanding full claims examiner responsibilities

Claims Examiner Trainee is an entry-level position focused on training and supervision, while Claims Examiner is a fully qualified role responsible for reviewing and processing claims independently. The trainee role prepares individuals for the claims examiner position through on-the-job training, making it ideal for those starting in the industry.

What does a claims examiner trainee do?

A Claims Examiner Trainee is an entry-level professional who learns how to review and process insurance claims. Their job involves evaluating submitted claims, verifying policy coverage, checking for completeness and accuracy, and ensuring all necessary documentation is provided. Under the supervision of experienced examiners, trainees learn to determine the validity of claims and recommend approvals or denials. They also communicate with policyholders, agents, and medical providers as part of the claims investigation process. Over time, they gain the knowledge and skills needed to handle more complex claims independently.

What are the key skills and qualifications needed to thrive as a claims examiner trainee?

To thrive as a Claims Examiner Trainee, you need attention to detail, analytical thinking, and a foundational understanding of insurance principles, typically supported by a high school diploma or some college coursework. Familiarity with claims management software and basic knowledge of industry regulations are important, and some employers may require training or certifications such as AIC (Associate in Claims). Strong communication, time management, and problem-solving skills set successful candidates apart in this role. These abilities ensure accurate claims processing, timely resolution, and compliance with company and legal standards.
More about Claims Examiner Trainee jobs
What cities are hiring for Claims Examiner Trainee jobs? Cities with the most Claims Examiner Trainee job openings:
What are the most commonly searched types of Claims Examiner jobs? The most popular types of Claims Examiner jobs are:
What states have the most Claims Examiner Trainee jobs? States with the most job openings for Claims Examiner Trainee jobs include:
Infographic showing various Claims Examiner Trainee job openings in the United States as of August 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $61,156 per year, or $29.4 per hour.

Senior Claim Technical Specialist

IFG Companies

Chapel Hill, NC • On-site

$110K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Job description

Draft

POSITION SUMMARY

The Senior Claim Technical Specialist ("SCTS") is a high-impact role focused on investigating, evaluating, negotiating and settling serious injury/damage claims involving complex coverage and large loss exposures in multiple jurisdictions. The SCTS will evaluate coverage considerations, applicable laws and regulations, claim resolution approaches and report to management and reinsurers within necessary timelines and guidelines.

POSITION RESPONSIBILITIES INCLUDING

  • Reviewing new claim reports and determining initial plans of action.
  • Analyzing coverage relating to the facts and allegations of claims and preparing Reservation of Rights and Declination of Coverage letters, as applicable.
  • Pursuing all culpable parties, providing them with formal notice and seeking contribution from such responsible entities as appropriate.
  • Identifying serious injury/damage losses and reporting them timely to upper management and reinsurers.
  • Evaluating all claims as the investigation develops; establishing and adjusting reserves as warranted, reserving commensurate with the claim exposure.
  • Reviewing all expense bills for appropriateness, accuracy and adherence to Company billing guidelines within the Company's e-billing system.
  • Identifying subrogation opportunities and ensuring efforts are undertaken, where appropriate, to recover against responsible parties.
  • Directing counsel in the defense of litigated claims in accordance with established litigation plans and legal budgets.
  • Negotiating claims to settlement and attending mediations, settlement conferences and trials.
  • Functioning as the subject matter expert, mentoring claim examiner trainees and new claim examiners.
  • Other duties, as requested.

KNOWLEDGE, SKILLS AND ABILITIES

  • Demonstrated ability to deal with significant/complex coverage matters, including contractual risk transfer and additional insured issues.
  • Excellent written and oral communication skills.
  • Very strong negotiation, critical thinking and problem-solving capabilities.
  • Outstanding customer service orientation, while demonstrating careful attention to details and an ability to multi-task.
  • Strong computer skills, including the ability to work effectively in the claims management system and strong knowledge of Microsoft applications (e.g., Outlook, Word, Excel).
  • Ability to exercise independent judgement with moderate supervision in handling claims within reserve and settlement authority.
  • Ability to travel as business necessitates (including for mediations, settlement conferences and trials).

EDUCATION, EXPERIENCE AND CERTIFICATIONS

  • Required: A bachelor's degree from an accredited U.S. college/university, with a major or coursework in insurance, economics or related fields.
  • Required: At least eight (8) years of experience handling commercial general liability claims, preferably with a U.S. commercial insurer.
  • Required: A valid adjuster license in designated home state and the ability to obtain additional non-residential adjuster licenses.
  • A Plus: Senior Claim Law Associate (SCLA), Casualty Claim Law Associate (CCLA), Associate in Claims (AIC) and/or Chartered Property Casualty Underwriter (CPCU) designations.
  • Preferred: At least eight (8) years of commercial property/casualty claims handling experience with a U.S. commercial insurer, including experience with complex litigation of claims.
  • Preferred: At least eight (8) years of litigation management experience.
  • Preferred: Experience with Excess & Surplus Lines (E&S).

PHYSICAL DEMANDS

  • Position is hybrid and requires the ability and the willingness to work in an IFG Companies office at least three (3) days per week if residing within a one-hour commuting distance.
  • Physical demands are considered those of a climate-controlled office environment with minimal physical exertion.
  • Position requires prolonged sitting, extensive utilization of computers and interactions with others in person and via phone.
  • Position requires the ability and the willingness to travel when required to meet business needs.

SALARY AND BENEFITS

The salary range for this position is $110,000 to $120,000. Additionally, the position may be eligible to earn incentive compensation.

IFG Companies offers competitive compensation and benefits, currently including medical, dental, vision, 401(k), flexible spending, short-term and long-term disability insurance, life insurance, paid parental leave, vacation and other paid time off.

WHY IFG COMPANIES

Founded in 1985, IFG Companies is one of the oldest privately held insurance groups in the United States. It combines a specialty-carrier focus with long-term stability and thinking, while promoting a culture of underwriting rigor, collaboration, strategic thinking, superior technology and strong producer partnerships.

EQUAL OPPORTUNITY

IFG Companies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other protected characteristic under applicable law.

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