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Associate Claims Examiner Jobs (NOW HIRING)

Arrive Logistics

Associate Claims Examiner

Austin, TX · On-site

Who We Want The Associate Claims Examiner is an entry-level position focused on building foundational skills in cargo claims management. This role involves processing claims from initiation to ...

Arrive Logistics

Associate Claims Examiner

Austin, TX · Hybrid

Who We Want The Associate Claims Examiner is an entry-level position focused on building foundational skills in cargo claims management. This role involves processing claims from initiation to ...

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Associate Claims Examiner information

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How much do associate claims examiner jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for associate claims examiner in the United States is $29.40, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $35.10 per hour, depending on experience, location, and employer.

What is the difference between Associate Claims Examiner vs Claims Adjuster?

AspectAssociate Claims ExaminerClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance certificationsHigh school diploma or equivalent; licensing or certification may be required depending on state
Work EnvironmentOffice setting, analyzing claims, reviewing documentationField or office, investigating claims, inspecting damages
Employer & IndustryInsurance companies, government agenciesInsurance companies, third-party administrators
Common Search & ComparisonYesYes

The Associate Claims Examiner and Claims Adjuster roles both involve handling insurance claims, but they differ mainly in work environment and responsibilities. The Associate Claims Examiner typically works in an office reviewing claims and documentation, while the Claims Adjuster may investigate damages in the field. Both roles require similar basic credentials, but licensing may be more common for Claims Adjusters. Understanding these differences helps job seekers find the right position in the insurance industry.

What are some common challenges faced by an Associate Claims Examiner, and how are they typically addressed?

Associate Claims Examiners often encounter challenges such as balancing high caseloads, interpreting complex policy language, and meeting tight deadlines. To address these, most organizations provide comprehensive training, access to experienced mentors, and digital tools to streamline the claims review process. Working closely with senior examiners and collaborating with other departments, such as customer service or legal teams, also helps in resolving uncertainties and ensuring timely, accurate claim decisions.

What are the key skills and qualifications needed to thrive as an Associate Claims Examiner, and why are they important?

To thrive as an Associate Claims Examiner, you need a solid understanding of insurance policies, claims processing, and attention to detail, typically supported by a bachelor’s degree or relevant experience. Familiarity with claims management software and knowledge of regulatory compliance standards are essential technical requirements. Strong analytical thinking, effective communication, and organizational skills help you excel in investigating and resolving claims efficiently. These competencies ensure accurate claims assessment, regulatory adherence, and timely service for clients.

What are Associate Claims Examiners?

Associate Claims Examiners are entry-level professionals who review insurance claims to determine their validity and ensure they comply with company policies and legal requirements. They gather and analyze information, communicate with policyholders, and work with other departments to process claims efficiently. Their role often involves investigating details, verifying documentation, and recommending claim approvals or denials based on their findings. Associate Claims Examiners play a key part in helping insurance companies manage risk and provide quality customer service.
What cities are hiring for Associate Claims Examiner jobs? Cities with the most Associate Claims Examiner job openings:
What are the most commonly searched types of Claims Examiner jobs? The most popular types of Claims Examiner jobs are:
What states have the most Associate Claims Examiner jobs? States with the most job openings for Associate Claims Examiner jobs include:
Associate Claims Examiner jobs near you
Infographic showing various Associate Claims Examiner job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 96% Full Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $61,156 per year, or $29.4 per hour.
Associate Claims Examiner

Associate Claims Examiner

Arrive Logistics

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Arrive Logistics rating

4.2

Company rating: 4.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Who We Are
Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we're building together. We're committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.
Who We Want
The Associate Claims Examiner is an entry-level position focused on building foundational skills in cargo claims management. This role involves processing claims from initiation to resolution, handling basic financial transactions, and developing an understanding of claims requirements for values up to $100,000, all under the guidance of a Claims Lead. The Associate Claims Examiner will professionally communicate with external parties and collaborate with internal teams, while also developing a basic grasp of the transportation industry and business acumen. This position is designed for individuals eager to learn and grow into a Claims Examiner role by demonstrating core competencies in claims processing, financial handling, and communication. Once the following responsibilities are mastered and can be done independently, you will have the opportunity to move up into a Claims Examiner role.
What You'll Do
  • Development and Learning: Develop a foundational understanding of the requirements for processing claims up to $100,000, with direct oversight and assistance from a Claims Lead. Demonstrate basic competency in these areas as a prerequisite for advancement. This includes building a strong understanding of industry regulations, terms and conditions, and insurance policies relevant to claim processing.
  • Foundational Claim Processing: Process assigned claims efficiently and accurately, from filing to resolution, while meeting time standards. This includes reviewing documents for accuracy and collaborating with the Claims Lead to research and evaluate evidence to make informed decisions.
  • Financial Transaction Processing: Process payments to customers and deductions from carriers. Identify the different parties involved in claims-related financial transactions, including customers, vendors, carriers, and internal credits.
  • Foundational External Communication: Communicate professionally and diplomatically with external parties (carriers, insurance companies, customers) to provide status updates, request information, and resolve basic concerns. Handle basic de-escalations effectively on phone calls and in emails.
  • Foundational Acumen & Internal Engagement: Develop a basic understanding of the transportation industry and essential business acumen. Maintain ownership of assigned claim tasks and adhere to established time standards. Work cooperatively with internal sales, customer service, carrier representatives, and accounting teams to facilitate claim processing.

Qualifications
  • Bachelor's degree in Business Administration, Finance, Accounting, or related field, or 3 years of professional experience in customer service, administrative support, or the insurance industry.
  • Exceptional organization skills and high attention to detail.
  • Proficient in Google Suite; conduct basic risk analysis and general data reporting.
  • Superior written and verbal communication skills. You understand that proactive communication is key.
  • Ability to work both independently and collaboratively.
  • Strong critical thinking, judgment, and decision-making skills.

The Perks of Working With Us
  • Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
  • Invest in your future with our matching 401(k) program.
  • Build relationships and find your home at Arrive through our Employee Resource Groups.
  • Enjoy office wide engagement activities, team events, happy hours and more!
  • Leave the suit and tie at home; our dress code is casual.
  • Work in the booming city of Austin, TX - we are in a convenient location close to the airport and downtown.
  • Park your car for free on site!
  • Start your morning with a specialty drink from our fully stocked coffee bar, Broker's Brew.
  • Sweat it out with the team at our onsite gym.
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program
  • Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
  • Receive 100% paid parental leave when you become a new parent.
  • Get paid to work with your friends through our Referral Program!
  • Get relocation assistance! If you are not local to the area, we offer relocation packages.

Your Arrive Experience
When we say "award-winning culture," we mean it. We've been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we're not in it for the trophies. We're committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive's walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.
Notice: To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact [email protected] for verification.

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