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Claims Concierge Jobs (NOW HIRING)

HealthTeam Advantage

HealthCare Concierge

$15.75 - $20.50/hr

The Healthcare Concierge should have relevant customer service experience, preferably with Medicare ... Address member concerns and answer questions related to claims issues, provider resources, benefits ...

Zelis

Care Concierge

$15.75 - $20.50/hr

Position Overview The Care Concierge I delivers call center-based telephonic support to members ... Research and resolve claims, eligibility, and incentive inquiries. * Coordinate with providers ...

Foreign Affairs Auto

Service Concierge

West Palm Beach, FL

$65K - $80K/yr

... Concierge is the first smile of our customer's journey and the steady bridge between guests and our ... Submit extended warranty claims accurately and follow up until approved. * Support Service Advisors ...

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Foreign Affairs Auto

Service Concierge

West Palm Beach, FL · On-site

$65K - $80K/yr

... Concierge is the first smile of our customer's journey and the steady bridge between guests and our ... Submit extended warranty claims accurately and follow up until approved. * Support Service Advisors ...

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Claims Concierge information

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$34K

$72.1K

$118.5K

How much do claims concierge jobs pay per year?

As of Jul 4, 2026, the average yearly pay for claims concierge in the United States is $72,103.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $89,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claims Concierge, and why are they important?

To thrive as a Claims Concierge, you need strong knowledge of insurance processes, claims management, and customer service principles, usually supported by experience in an insurance or client-facing role. Familiarity with claims management systems, CRM software, and standard office productivity tools is typically required. Exceptional communication, empathy, and problem-solving skills help you build trust and guide clients through complex situations. These abilities ensure a positive client experience and efficient claims resolution, which are crucial for customer satisfaction and retention.

What is the difference between Claims Concierge vs Claims Adjuster?

AspectClaims ConciergeClaims Adjuster
CredentialsCustomer service experience, insurance knowledgeLicensing, certifications (e.g., state-specific adjuster license)
Work EnvironmentCustomer-facing, administrative, office or remoteField or office-based, investigative and assessment tasks
Employer & Industry UsageInsurance companies, brokerages, third-party administratorsInsurance carriers, claims departments, independent agencies
Search & Comparison IntentCustomer service, claims support, administrative rolesClaims investigation, settlement, assessment roles

While Claims Concierge primarily focuses on customer service and administrative support within insurance claims, Claims Adjusters are responsible for investigating and settling claims, often requiring licensing and technical expertise. Both roles are essential in the insurance industry but differ in responsibilities and credentials.

What qualifications do I need to be a concierge?

To be a claims concierge, candidates typically need a high school diploma or equivalent, strong customer service skills, and knowledge of insurance processes. Relevant experience in claims handling, administrative tasks, or hospitality can be beneficial, and some roles may require familiarity with claims management software.

What is a Claims Concierge?

A Claims Concierge is a professional who assists clients through the insurance claims process, providing guidance, support, and personalized service to ensure a smooth and efficient resolution. They act as a liaison between the client and the insurance company, helping to gather necessary documentation, answer questions, and keep clients informed about the status of their claim. Claims Concierges aim to reduce stress and streamline the experience for individuals dealing with claims, making the process more transparent and customer-friendly.

Is claims a stressful job?

A claims concierge role involves managing customer inquiries and processing claims, which can be stressful during high call volumes or complex cases. The job requires strong communication skills, attention to detail, and the ability to handle difficult situations calmly.

How does a Claims Concierge typically collaborate with other departments during the claims process?

A Claims Concierge works closely with various departments such as adjusters, customer service, and legal teams to ensure a smooth and efficient claims experience for clients. They act as a central point of communication, coordinating information between the policyholder and internal teams, and often facilitate timely resolution by clarifying documentation requirements or addressing client concerns. This collaboration helps expedite the process and ensures that clients receive accurate updates and support throughout their claim. Strong interpersonal skills and proactive communication are key to success in this role.

What jobs make $1,000,000 a year?

Claims Concierge roles typically do not reach $1,000,000 annually; such high earnings are usually associated with top executives, successful entrepreneurs, investment bankers, or specialized professionals in finance and technology. Achieving this level of income often requires extensive experience, advanced skills, and sometimes ownership or equity in a business.

What jobs pay 4000 a week without a degree?

Claims Concierge roles typically do not pay $4,000 a week without specialized experience or certifications. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain entrepreneurial ventures, but they usually require skills, experience, or licensing. Most roles with such earnings are in sales, management, or specialized trades rather than entry-level positions like Claims Concierge.
More about Claims Concierge jobs
What cities are hiring for Claims Concierge jobs? Cities with the most Claims Concierge job openings:
What states have the most Claims Concierge jobs? States with the most job openings for Claims Concierge jobs include:
What job categories do people searching Claims Concierge jobs look for? The top searched job categories for Claims Concierge jobs are:
Claims Concierge jobs near you
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

State Farm

Tulsa, OK • On-site

$55K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

State Farm rating

7.5

Company rating: 7.5 out of 10

Based on 1,511 frontline employees who took The Breakroom Quiz

208th of 277 rated insurance

Job description

Responsive recruiter
Benefits:
  • Hiring bonus
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Dental insurance
  • Health insurance
  • Vision insurance

ABOUT OUR AGENCY:As second and third-generation State Farm agents, my wife and I have been with the company for nearly 20 years, bringing a deep-rooted passion for serving our community. Our backgrounds as former college athletes-Brittanie in volleyball at UTEP and Matt in football at the University of Oklahoma-have shaped our leadership style, emphasizing teamwork, discipline, and continuous growth. Outside of work, we are active in ministry and enjoy spending time with our two children, who are just as sports-driven as we are!
Our team is at the heart of everything we do. With 14 talented individuals, we have a strong mix of experience and fresh perspectives, creating a dynamic and diverse work environment. We provide specialized support through dedicated customer service, new business, and hybrid teams, along with a unique claims concierge position to guide customers through the claims process.
We prioritize training and development to help our team members grow both personally and professionally. Our benefits include group health, dental, and vision plans, a company-sponsored matching retirement plan, PTO, and generous bonus opportunities. We also offer an annual incentive trip and monthly sessions to foster personal connections and career development. If you're looking for a supportive, team-first culture where you can thrive, we'd love to have you join us!
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Matt Mccoy - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:
  • Communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.

Compensation: $55,000.00 - $75,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Broken Arrow, OK and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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