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Claims Associate Jobs in Springfield, OH (NOW HIRING)

Nordson Corporation

Customer Service Associate

Dayton, OH · On-site

$14 - $19.50/hr

This Temp to Hire Customer Service Associate supports global customers by managing moderately ... claims, and RMA coordination * Support international shipments by coordinating required ...

Nordson Corporation

Customer Service Associate

Dayton, OH · On-site

$14 - $19.50/hr

This Temp to Hire Customer Service Associate supports global customers by managing moderately ... claims, and RMA coordination * Support international shipments by coordinating required ...

Premier Health

PATIENT ACCTS ASSOC

Moraine, OH · On-site

... party claims, posting of billing and collection transactions, and ensuring appropriate self-pay ... Associates degree in Healthcare or Business can be substituted for the two years of experience ...

Premier Health

PATIENT ACCTS ASSOC

Moraine, OH · On-site

... party claims, posting of billing and collection transactions, and ensuring appropriate self-pay ... Associates degree in Healthcare or Business can be substituted for the two years of experience ...

Premier Health

PATIENT ACCTS ASSOC

Moraine, OH · On-site

... party claims, posting of billing and collection transactions, and ensuring appropriate self-pay ... Associates degree in Healthcare or Business can be substituted for the two years of experience ...

Premier Health

PATIENT ACCTS ASSOC

Troy, OH · On-site

... party claims, posting of billing and collection transactions, and ensuring appropriate self-pay ... Associate's degree in healthcare or business can be substituted for the two years of experience ...

Premier Health

PATIENT ACCTS ASSOC

Moraine, OH · On-site

... party claims, posting of billing and collection transactions, and ensuring appropriate self-pay ... Associate's degree in healthcare or business can be substituted for the two years of experience ...

Premier Health

PATIENT ACCTS ASSOC

Troy, OH · On-site

... party claims, posting of billing and collection transactions, and ensuring appropriate self-pay ... Associate's degree in healthcare or business can be substituted for the two years of experience ...

Premier Health

PATIENT ACCTS ASSOC

Troy, OH · On-site

... party claims, posting of billing and collection transactions, and ensuring appropriate self-pay ... Associate's degree in healthcare or business can be substituted for the two years of experience ...

Premier Health

PATIENT ACCTS ASSOC

Dayton, OH · On-site

... party claims, posting of billing and collection transactions, and ensuring appropriate self-pay ... Associate's degree in healthcare or business can be substituted for the two years of experience ...

Premier Health

PATIENT ACCTS ASSOC

Moraine, OH · On-site

... party claims, posting of billing and collection transactions, and ensuring appropriate self-pay ... Associate's degree in healthcare or business can be substituted for the two years of experience ...

Premier Health

PATIENT ACCTS ASSOC

Dayton, OH · On-site

... party claims, posting of billing and collection transactions, and ensuring appropriate self-pay ... Associate's degree in healthcare or business can be substituted for the two years of experience ...

Premier Health

PATIENT ACCTS ASSOC

Troy, OH · On-site

... party claims, posting of billing and collection transactions, and ensuring appropriate self-pay ... Associate's degree in healthcare or business can be substituted for the two years of experience ...

Premier Health

PATIENT ACCTS ASSOC

Dayton, OH · On-site

... party claims, posting of billing and collection transactions, and ensuring appropriate self-pay ... Associate's degree in healthcare or business can be substituted for the two years of experience ...

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Showing results 21-40

All JobsClaims Associate JobsClaims Associate Jobs in Springfield, OH

Claims Associate information

See Springfield, OH salary details

$12

$18

$27

How much do claims associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for claims associate in Springfield, OH is $18.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.77 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.
More about Claims Associate jobs
What are the most commonly searched types of Claims jobs in Springfield, OH? The most popular types of Claims jobs in Springfield, OH are:
What are popular job titles related to Claims Associate jobs in Springfield, OH? For Claims Associate jobs in Springfield, OH, the most frequently searched job titles are:
What cities near Springfield, OH are hiring for Claims Associate jobs? Cities near Springfield, OH with the most Claims Associate job openings:
Claims Associate jobs near you

Customer Service Associate

Nordson Corporation

Dayton, OH • On-site

$14 - $19.50/hr

Full-time

Posted 5 days ago

Nordson Medical rating

7.3

Company rating: 7.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

This Temp to Hire Customer Service Associate supports global customers by managing moderately complex orders, inquiries, and service issues within a manufacturing environment. This role works closely with internal teams across multiple regions-including manufacturing, supply chain, logistics, quality, and sales-to ensure accurate order fulfillment and high customer satisfaction. The Level 2 Associate operates with greater independence than entry-level roles and serves as a reliable resource for problem resolution and process adherence across global operations.
  • Manage customer accounts and inquiries related to global orders, deliveries, pricing, and service issues
  • Support the full order lifecycle, including order entry, order changes, lead times, production status, shipping coordination, and invoicing
  • Communicate with global manufacturing plants, planners, and logistics teams to resolve order-related issues
  • Handle moderately complex issues such as backorders, partial shipments, delivery delays, and product substitutions
  • Assist with aftermarket support, including returns, warranty claims, and RMA coordination
  • Support international shipments by coordinating required documentation and following established export and trade compliance procedures
  • Accurately document customer interactions, transactions, and resolutions in ERP and CRM systems
  • Escalate complex, high-risk, or urgent issues to senior team members or leadership as appropriate
  • Adhere to global customer service processes, policies, and service-level expectations
  • Contribute to continuous improvement efforts by identifying recurring issues and process gaps

What Nordson Medical employees say

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