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Claims Associate Jobs in Ohio (NOW HIRING)

Claims Associate

Orrville, OH · On-site

$16.75 - $22.50/hr

Claims Associate Employment Type: Full-time, In-Person Location: Orrville, OH Job Category: Claims Jarrett is a leading (and still growing) 3rd party logistics company but we're also family-owned.

Claims Associate

Orrville, OH

$16.75 - $22.50/hr

Claims Associate Employment Type: Full-time, In-Person Location: Orrville, OH Job Category: Claims Jarrett is a leading (and still growing) 3rd party logistics company but we're also family-owned.

Claims Associate

Cincinnati, OH · On-site

$17.50 - $22/hr

As a Claims Representative with TQL, you will be a vital part of the company's risk management and loss prevention efforts. You will be responsible for managing an evolving portfolio of cargo claims ...

As a Claims Representative with TQL, you will be a vital part of the company's risk management and loss prevention efforts. You will be responsible for managing an evolving portfolio of cargo claims ...

Claims Associate

Cincinnati, OH · On-site

$17.50 - $22/hr

As a Claims Representative with TQL, you will be a vital part of the company's risk management and loss prevention efforts. You will be responsible for managing an evolving portfolio of cargo claims ...

Claims Associate Consumer

Seven Hills, OH · On-site

$17.25 - $23.25/hr

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work ® Fortune Best Workplaces in Financial Services & Insurance Claims Associate ...

Position Summary The Unemployment Claims Associate supports our clients by coordinating unemployment claims response, providing guidance to clients on best practices while emphasizing integrity and ...

Claims Associate Consumer

Independence, OH · On-site

$17.50 - $23.50/hr

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work ® Fortune Best Workplaces in Financial Services & Insurance Claims Associate ...

Claims Associate Consumer

Seven Hills, OH · On-site

$17.25 - $23.25/hr

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Claims Associate ...

Position Summary The Unemployment Claims Associate supports our clients by coordinating unemployment claims response, providing guidance to clients on best practices while emphasizing integrity and ...

Claims Associate Consumer

Seven Hills, OH · On-site

$17.25 - $23.25/hr

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Claims Associate ...

Claims Associate Consumer

Seven Hills, OH · On-site

$17.25 - $23.25/hr

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work ® Fortune Best Workplaces in Financial Services & Insurance Claims Associate ...

Position Summary The Unemployment Claims Associate supports our clients by coordinating unemployment claims response, providing guidance to clients on best practices while emphasizing integrity and ...

Claims Associate - Consumer

Independence, OH · On-site

$17.50 - $23.50/hr

To process claims and determine benefits due pursuant to credit card or other financial program benefits plans; to make timely payments and adjustments for specified program claims; and to provide ...

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Claims Associate information

See Ohio salary details

$13

$19

$29

How much do claims associate jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for claims associate in Ohio is $19.95, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.92 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.
What are the most commonly searched types of Claims jobs in Ohio? The most popular types of Claims jobs in Ohio are:
What cities in Ohio are hiring for Claims Associate jobs? Cities in Ohio with the most Claims Associate job openings:
Infographic showing various Claims Associate job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,501 per year, or $20 per hour.

Claims Associate

Jarrett

Orrville, OH • On-site

$16.75 - $22.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Job description

Claims Associate

Employment Type: Full-time, In-Person

Location: Orrville, OH

Job Category: Claims

Jarrett is a leading (and still growing) 3rd party logistics company but we’re also family-owned. What sets us apart is the Jarrett Difference, our people are our greatest asset. We have the best people around who are not only incredible resources for all things logistics but are compassionate, innovative, courageous, and so much more. Jarrett has even won the Top Workplaces award for the past three years in a row!

Our customers come from a variety of industries, but the common denominator is that they all ship something. We’re here to coordinate things between our customer’s supply chain and carriers. To accomplish all of this, our teams use our state-of-the-art proprietary software, jShip, to set up shipments, troubleshoot, answer questions, and fix issues before they become larger problems. Here at Jarrett, we are problem-solvers, and our goal is to do great things for our customers every day.

For a Claims Associate, a typical day might include:

  • Managing freight claims with carriers and customers, ensuring fair outcomes
  • Filing, negotiating, and settling freight claims in a timely manner
  • Providing and updating reports for customers and supervisors
  • Communicating with all parties on the status of claims
  • Receiving calls from vendors and customers, maintaining a high level of customer service

This job might be a fit for you if:

  • Problem-solving is where you thrive
  • You’re detail-oriented and like handling multiple tasks
  • You enjoy collaborating and being on a team
  • You’re adaptable and think on your feet

Jarrett might be a fit for you if:

  • You want to do impactful work
  • You care about the people around you
  • You want to work in a meaningful, innovative, and close-knit culture
  • You enjoy giving back and care about the community that you live and work in

No logistics experience? No problem! We’re more focused on finding the right person who is a culture fit as opposed to someone with logistics experience. We have a robust training program that will get you up to speed.

What’s In It For You?

  • Medical, Dental, and Vision insurance
  • Company-paid life insurance
  • Paid time off
  • 8 paid holidays each calendar year
  • 4 hours volunteer paid time off
  • Counseling session reimbursement
  • Company wellness program including a gym membership discount
  • Continuing education reimbursement
  • 401K with up to 7% company match
  • Paid maternity leave
  • May be eligible for bonus potential
  • Training and career development opportunities
  • Opportunities to give back to local communities

To learn more about Jarrett, check us out here!

Jarrett is an equal opportunity employer, dedicated to a policy of non-discrimination on the basis of race, color, religion, sex, national origin, ancestry, age, disability or any other characteristic protected by law.