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Claims Assistant Jobs in Suffield, CT (NOW HIRING)

IFG Companies

Claim Assistant

Hartford, CT · On-site

$50K - $52K/yr

The role of a CA is to assist in the claims process, which can include tasks such as data entry, document management, and customer service. This individual is responsible for providing support to and ...

Cna

General Liability Claims Consultant

Glastonbury, CT · Hybrid

$72K - $141K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... Manages highly complex investigations of claims, including coverage issues, liability ...

Cna

Claims Consultant, Life Sciences

Glastonbury, CT

At CNA, we strive to create a culture in which people know they matter and are part of something ... Manages an inventory of highly complex commercial claims with large exposures that require a high ...

Cna

AVP, Claims Client Services

Glastonbury, CT

At CNA, we strive to create a culture in which people know they matter and are part of something ... claims experience across enterprise product lines and business segments. Leads a national team of ...

Chubb

ESIS Claims Representative, WC

Simsbury, CT · On-site

Prepare and submit unusual or potentially undesirable exposures to the Team Leader. * Assist the Team Leader in developing improved methods for handling claims. * Settle claims promptly and fairly.

Chubb

ESIS Claims Representative, AGL

Simsbury, CT · On-site

Prepare and submit unusual or potentially undesirable exposures to the Team Leader. * Assist the Team Leader in developing improved methods for handling claims. * Settle claims promptly and fairly.

Chubb

ESIS Claims Representative, WC

Simsbury, CT

Prepare and submit unusual or potentially undesirable exposures to the Team Leader. * Assist the Team Leader in developing improved methods for handling claims. * Settle claims promptly and fairly.

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Claims Assistant information

See Suffield, CT salary details

$13

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$27

How much do claims assistant jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for claims assistant in Suffield, CT is $20.45, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $22.21 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claims Assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

How to become a claims assistant?

To become a claims assistant, candidates typically need a high school diploma or equivalent, strong organizational and communication skills, and familiarity with insurance policies and claims processing. Some employers prefer candidates with post-secondary education or relevant certifications, and on-the-job training is often provided. Proficiency in computer software and attention to detail are important for success in this role.

How much do adjusters make per claim?

Claims adjusters typically do not earn a fixed amount per claim; instead, they are usually salaried employees or paid hourly. Their income depends on factors such as experience, location, and the complexity of claims handled, with average annual salaries ranging from $50,000 to $80,000. Some adjusters may receive bonuses or commissions based on productivity or performance.

What Are the Duties of a Claims Assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

How does a Claims Assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

Is claims a stressful job?

A claims assistant role can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. The job often requires attention to detail, communication skills, and the ability to work under pressure, which can contribute to stress levels.

What does a claims assistant do?

A claims assistant supports insurance claims processing by collecting and reviewing claim information, verifying documentation, and communicating with clients and adjusters. They often use specialized software and need strong organizational and communication skills to ensure accurate and efficient claim handling.
More about Claims Assistant jobs
What are the most commonly searched types of Claims jobs in Suffield, CT? The most popular types of Claims jobs in Suffield, CT are:
What cities near Suffield, CT are hiring for Claims Assistant jobs? Cities near Suffield, CT with the most Claims Assistant job openings:
Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Suffield, CT as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 3% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $42,541 per year, or $20.5 per hour.

Workers Compensation Claims Assistant/Recovery Specialist - CT

Gallagher

East Hartford, CT

Full-time

Posted 2 days ago

New

Arthur J. Gallagher & Co. rating

7.7

Company rating: 7.7 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

200th of 300 rated insurance

Job description

Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

ROLE SPECIFICS:

Are you interested in an Entry-Level Claims position? We are currently looking for a Claims Assistant who has a passion to provide outstanding administrative, claim and customer support. Do you love learning how things work and being part of a team with shared goals? You may be an excellent fit for this exciting role!

This is an in-office role located in East Hartford, CT. 


How you'll make an impact

KEY RESPONSIBILITIES:

  • Perform basic claim handling functions including data entry, ordering reports, preparing and filing forms.
  • Capable of working independently and on a team.
  • Ability to prioritize and balance multiple tasks in a fast paced work environment.
  • Embrace a challenge, excellent organizational skills, integrity, and thrive on getting the job done.
  • Routinely collaborate with Adjusters, Branch Leaders, clients and claimants.

About You

REQUIRED QUALIFICATIONS:

  • High school diploma or GED
  • At least one year office work experience
  • Knowledge of current business software such as Word and Excel

#LI-KQ1

#WorkersComp


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

REQUIRED QUALIFICATIONS:

  • High school diploma or GED
  • At least one year office work experience
  • Knowledge of current business software such as Word and Excel

#LI-KQ1

#WorkersComp

Education:UNAVAILABLEEmployment Type: FULL_TIME

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