ZipRecruiter

Log In

1

Claims Assistant Jobs in Normal, IL (NOW HIRING)

Walgreens

Certified Pharmacy Technician

Bloomington, IL

$17.25 - $21/hr

... assist in locating products. * Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. * Processes (corrects and resubmits) manual claims for ...

Walgreens

Certified Pharmacy Technician

Bloomington, IL · On-site

$17.25 - $21/hr

... assist in locating products. * Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. * Processes (corrects and resubmits) manual claims for ...

Walgreens

Certified Pharmacy Technician

Bloomington, IL · On-site

$17.25 - $21/hr

... assist in locating products. * Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. * Processes (corrects and resubmits) manual claims for ...

Walgreens

Certified Pharmacy Technician

Bloomington, IL · On-site

$17.25 - $21/hr

... assist in locating products. * Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. * Processes (corrects and resubmits) manual claims for ...

Walgreens

Certified Pharmacy Technician

Bloomington, IL · On-site

$17.50 - $21/hr

... assist in locating products. * Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. * Processes (corrects and resubmits) manual claims for ...

Walgreens

Certified Pharmacy Technician

Bloomington, IL · On-site

$17.50 - $21/hr

... assist in locating products. * Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. * Processes (corrects and resubmits) manual claims for ...

previous pagenext page

Showing results 21-40

All JobsClaims JobsClaims Assistant JobsClaims Assistant Jobs in Normal, IL

Claims Assistant information

See Normal, IL salary details

$13

$20

$27

How much do claims assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for claims assistant in Normal, IL is $20.58, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $22.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They often use claims management software and need strong organizational and communication skills to ensure accurate and efficient handling of claims. The role may require familiarity with insurance policies and attention to detail.
More about Claims Assistant jobs

What are the most commonly searched types of Claims jobs in Normal, IL?

The most popular types of Claims jobs in Normal, IL are:

What job categories do people searching Claims Assistant jobs in Normal, IL look for?

The top searched job categories for Claims Assistant jobs in Normal, IL are:

What cities near Normal, IL are hiring for Claims Assistant jobs?

Cities near Normal, IL with the most Claims Assistant job openings:

Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Normal, IL as of June 2026, with employment types broken down into 67% Full Time, 30% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $42,805 per year, or $20.6 per hour.

Customer Service Representative - State Farm Agent Team Member

Mandy Reed - State Farm Agent

Bloomington, IL • On-site

$40K - $80K/yr

Full-time

PTO

Re-posted 15 days ago

Job description

Benefits:
  • Opportunity for advancement
  • Paid time off
  • Bonus based on performance

ROLE DESCRIPTION:
As a Customer Service Representative with Mandy Reed State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 
RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customer with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.