ZipRecruiter

Log In

1

Claims Assistant Jobs in Normal, IL (NOW HIRING)

Heritage Tractor

Assistant Service Manager

Roanoke, IL · On-site

$60K - $75K/yr

The Assistant Service Manager will provide leadership in motivating service technicians while ... Work with HTI Centralized Warranty processing to ensure warranty and/or product improvement claims ...

HERITAGE TRACTOR

Assistant Service Manager

Roanoke, IL · On-site

The Assistant Service Manager will provide leadership in motivating service technicians while ... Work with HTI Centralized Warranty processing to ensure warranty and/or product improvement claims ...

TEKsystems

Underwriting Assistant

Bloomington, IL

$18 - $20/hr

Partner closely with underwriters, accounting, claims, marketing, and other business units to ... information. * Assist with monitoring policy issuance timelines and endorsement processing ...

TEKsystems

Underwriting Assistant

Bloomington, IL · On-site

$18 - $20/hr

Partner closely with underwriters, accounting, claims, marketing, and other business units to ... information. * Assist with monitoring policy issuance timelines and endorsement processing ...

TEKsystems

Underwriting Assistant

Bloomington, IL · On-site

$18 - $20/hr

We are seeking an Underwriting Assistant to support a growing underwriting team by preparing ... Work closely with underwriting, accounting, claims, and other internal teams. * Communicate with ...

TEKsystems

Underwriting Assistant

Bloomington, IL

$18 - $20/hr

We are seeking an Underwriting Assistant to support a growing underwriting team by preparing ... Work closely with underwriting, accounting, claims, and other internal teams. * Communicate with ...

next page

Showing results 1-20

All JobsClaims JobsClaims Assistant JobsClaims Assistant Jobs in Normal, IL

Claims Assistant information

See Normal, IL salary details

$13

$20

$27

How much do claims assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for claims assistant in Normal, IL is $20.58, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $22.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They often use claims management software and need strong organizational and communication skills to ensure accurate and efficient handling of claims. The role may require familiarity with insurance policies and attention to detail.
More about Claims Assistant jobs

What are the most commonly searched types of Claims jobs in Normal, IL?

The most popular types of Claims jobs in Normal, IL are:

What job categories do people searching Claims Assistant jobs in Normal, IL look for?

The top searched job categories for Claims Assistant jobs in Normal, IL are:

What cities near Normal, IL are hiring for Claims Assistant jobs?

Cities near Normal, IL with the most Claims Assistant job openings:

Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Normal, IL as of June 2026, with employment types broken down into 67% Full Time, 30% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $42,805 per year, or $20.6 per hour.

Property Adjuster Insurance Claims

Elevate Claims Solutions

Bloomington, IL • On-site

Contractor

Re-posted 6 days ago

Job description


Elevate Claims Solutions is founded on the belief that human experience and claim quality are the essence of profitable growth and retention for our adjuster partners, our clients, and ourselves. Are you ready, willing, and able to Elevate?
Elevate Claims Solutions is seeking an Independent Adjuster adjusters with commercial and residential property claims in Duluth, MN and surrounding area.
How will we Elevate you?
  • We want to know and understandyour unique skillset and goals.We are committed toreceiving your feedback on how we can best support your progression andadvancement towards those goals.
  • Expand your career opportunitiesin a role where you can see that you are making a difference in people'slives.
  • Meaningful work in a culture of continuousimprovement.
  • A diverse market of carriers
  • Clear communication of service and qualityexpectations; internal and external.
  • Guidelines that provide upfront understanding of eachcarrier's requirements.
  • Continuous feedback, including real-time QualityAssurance and formalized quarterly coaching sessions to identify areas ofstrength and opportunity.Training and developmentopportunities tailored to individual growth objectives.
  • A tenured foundation of industry experts with a wideknowledge base for you to consult.

How will you Elevate?
  • Prioritize policyholders duringtheir time loss through demonstrated empathy andunderstanding.
  • Valuing our partnerships with our carrier clients;recognizing and maximizing the ways in which our Elevated Claims Handlingcan support them and their policyholders.
  • Outstanding work ethic.This is not a 9-5position, and you will be called upon to maintain a flexible schedule tohelp meet the needs of insureds and carriers.
  • Clear, consistent, and timelycommunication.We, and our carriers, want and need strong linesof communication.
  • You must be open to receiving and providing feedback.
  • The ability to manage workload while exercising goodjudgment effectively and independently.
  • Strong written and verbal communication skills.
  • Strong technological skills with the ability to workwithin various claims management systems.
  • Minimum of three years of residential and commercialproperty adjusting experience.
  • Carrier experience is desired.
  • Liability experience is a plus.
  • Current, active Xactimate license and experiencewriting both residential and commercial damage estimates in Xactimate.
  • Ability to pass a background screen.
  • Current, active license where required.
  • Equipment and ability to access roofs.

If you are ready to Elevate claims with a firm that truly values and supports you, let us know - we may be a fit.

Apply