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Claims Assistant Jobs in Quebec (NOW HIRING)

Desjardins Group

Analyst, Claims

Trois-rivieres, QC · Remote

As a claims analyst, you assist with estimates and investigations for claims settlements. You estimate damages and ensure that quotes from independent experts comply with the organization's standards ...

Desjardins Group

Analyst, Claims

Montreal, QC · Remote

As a claims analyst, you assist with estimates and investigations for claims settlements. You estimate damages and ensure that quotes from independent experts comply with the organization's standards ...

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Claims Assistant information

See Quebec salary details

$10

$20

$23

How much do claims assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for claims assistant in Quebec is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They help ensure claims are handled accurately and efficiently, often using claims management software. Attention to detail and good communication skills are essential for this role.
More about Claims Assistant jobs

What are the most commonly searched types of Claims jobs in Quebec?

The most popular types of Claims jobs in Quebec are:

What job categories do people searching Claims Assistant jobs in Quebec look for?

The top searched job categories for Claims Assistant jobs in Quebec are:

What cities in Quebec are hiring for Claims Assistant jobs?

Cities in Quebec with the most Claims Assistant job openings:

Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $41,646 per year, or $20 per hour.

Analyst, Claims

Desjardins Group

Trois-rivieres, QC • Remote

Full-time

Medical, Retirement, PTO

Posted 10 days ago

Job description

Temporary 12 month position.


As a claims analyst, you assist with estimates and investigations for claims settlements. You estimate damages and ensure that quotes from independent experts comply with the organization's standards and processes for major claims. You investigate complex suspicious and fraudulent claims. Your claims require comprehensive knowledge of your line of business. You suggest ways to improve processes, methods and tools to optimize service quality and loss ratios. You help develop and oversee competency plans to provide an unparalleled client experience. More specifically, you will be required to:

  • Limit damage, review provider estimates, and recommend courses of action based on the organization's procedures and quality standards
  • Analyze the circumstances surrounding claims to gather as much relevant information as possible for the investigation
  • Help prepare and propose action plans to address issues in accordance with rules and parameters
  • Suggest ways to improve processes, methods and tools

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Remote


What you bring to the table

  • Bachelor's degree in a related field
  • A minimum of four years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
  • Must have a valid driver's license and access to a vehicle for travel within the Trois-Rivieres and Montreal regions
Action oriented, Business insight, Customer Focus, Decision quality, Differences, Drive results, Nimble learning


Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Property and casualty insurance (FG)

Unposting Date

2026-09-16

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