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Claims Assistant Jobs in Alberta (NOW HIRING)

Legal Claims Assistant II

Calgary, AB · Hybrid

  • Life

  • Retirement

We're looking for a Legal Claims Assistant II to join our growing team! What you'll do here: * Provide administrative support such as scheduling meetings, photocopying, drafting correspondence ...

Claims Consultant-Surety

Calgary, AB · Hybrid

  • Life

  • Retirement

Manage internal and external resources such as legal counsel and consultants retained for claims handling assistance and apply expense mitigation for same. * Assist management with driving changes as ...

(CAN) Claims

Slave Lake, AB · On-site

CA$17.45/hr

The Claims Associate at Walmart Canada plays an important role in supporting inventory accuracy and store profitability by ensuring proper handling of damaged and returned merchandise in accordance ...

Claims Adjudicator

Calgary, AB · Hybrid

CA$45K - CA$50K/yr

  • Medical

  • Retirement

Claims Adjudicator Who We Are At GroupSource , we believe great work starts with a strong foundation, built on purpose, people, and partnership. For over 40 years, we've partnered with Canadian ...

We are currently recruiting for an Auto Claims Adjuster to join our team remotely in Canada. The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.

As a Casualty Claims Adjuster, you'll play a key role in managing Commercial General Liability (CGL) claims and supporting customers through complex and often stressful situations. You'll deliver ...

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Claims Assistant information

See Alberta salary details

$10

$20

$23

How much do claims assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for claims assistant in Alberta is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They help ensure claims are handled accurately and efficiently, often using claims management software. Attention to detail and good communication skills are essential for this role.

What are the most commonly searched types of Claims jobs in Alberta?

The most popular types of Claims jobs in Alberta are:

What are popular job titles related to Claims Assistant jobs in Alberta?

For Claims Assistant jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Claims Assistant jobs in Alberta look for?

The top searched job categories for Claims Assistant jobs in Alberta are:

What cities in Alberta are hiring for Claims Assistant jobs?

Cities in Alberta with the most Claims Assistant job openings:

Infographic showing various Claims Assistant job openings in Alberta as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,646 per year, or $20 per hour.

Legal Claims Assistant II

Intact Financial

Calgary, AB • Hybrid

Full-time

Life, Retirement

Re-posted 3 days ago


Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.


Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

  • Flexible work arrangements and a hybrid work model

  • Possibility to purchase up to 5 extra days off per year

  • Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

  • Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

59,300 - 72,500

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

7.5%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.


About the role

Weekly hours may fluctuate depending on business needs.


We're looking for a Legal Claims Assistant II to join our growing team!
What you'll do here:

  • Provide administrative support such as scheduling meetings, photocopying, drafting correspondence, preparing pleadings, creating and updating trial binders, etc.
  • Implement an effective diary system to help manage the lawyer's practice
  • Partner with assigned lawyers in managing workflow, scheduling appearances, monitoring calendars and meeting various deadlines
  • Support clients to schedule appointments; exchange and obtain information and communicate case progress
  • Review and manage documents with software programs, ensuring electronic filing is up to date
  • Providing support to assistants, clerks, lawyers, and management
  • Proficiency in dictation with a high degree of accuracy
  • Update knowledge by participating in educational opportunities
  • Accomplish organizational goals by living Intact's Success Factors


What you bring to the table:

  • College diploma from either a legal office administration or law clerk program, or any combination of equivalent education and experience
  • Minimum of 3 to 5 years experience in the insurance defence litigation
  • Advanced knowledge of Microsoft Office Suite
  • Strong document management skills with the ability to learn and utilize Intact's various software programs, including iManage
  • Excellent attention to detail and proofreading skills
  • Ability to prioritize and organize with a demonstrated disciplined approach to work
  • Excellent communication, listening, interpersonal, and customer service skills
  • Ability to work in a team or independently, exercise sound judgment and take initiative
  • Demonstrate a disciplined approach to work
  • Working knowledge of the Rules of Civil Procedure
  • No Canadian work experience required however must be eligible to work in Canada

#LI-Hybrid


Il s'agit d'un nouveau role au sein de notre equipe en pleine croissance | This role is a new member of our growing team.


We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Employment Type: FULL_TIME