ZipRecruiter

Log In

1

Claims Account Manager Jobs in Rochester, NY (NOW HIRING)

next page

Showing results 1-20

All JobsClaims Account JobsClaims Account Manager JobsClaims Account Manager Jobs in Rochester, NY

Claims Account Manager information

See Rochester, NY salary details

$34K

$71.7K

$136.7K

How much do claims account manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for claims account manager in Rochester, NY is $71,670.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $100,100.00 per year, depending on experience, location, and employer.

How does a Claims Account Manager typically collaborate with other departments to resolve complex claims issues?

Claims Account Managers often work closely with underwriting, legal, and risk management teams to address complex claims. This collaboration may involve reviewing policy details, analyzing risk factors, and ensuring compliance with regulations. Effective communication and teamwork are essential, as Claims Account Managers act as the main point of contact between clients and internal departments, helping to expedite resolutions and maintain client satisfaction.

What is the difference between Claims Account Manager vs Claims Adjuster?

Claims Account ManagerClaims Adjuster
Focuses on managing client accounts, policy renewals, and customer relationshipsEvaluates insurance claims, investigates damages, and determines claim validity
Requires strong communication, customer service, and account management skillsRequires claims investigation, assessment, and knowledge of insurance policies
Works primarily in client-facing roles within insurance companies or brokersWorks in claims departments, often in an office or field environment

While both roles are integral to the insurance industry, a Claims Account Manager primarily manages client relationships and policy accounts, whereas a Claims Adjuster focuses on investigating and settling individual claims. Understanding these differences helps job seekers identify the right career path within insurance claims roles.

What are the key skills and qualifications needed to thrive as a Claims Account Manager?

To thrive as a Claims Account Manager, you need a solid understanding of insurance policies, claims processing, and account management, typically backed by a bachelor's degree in business or a related field. Familiarity with claims management software, CRM systems, and industry certifications like AINS or CPCU is highly beneficial. Strong negotiation, problem-solving, and client communication skills set top performers apart in this role. These skills and qualifications ensure efficient claims resolution, high client satisfaction, and effective risk management for both the company and its clients.
What are popular job titles related to Claims Account Manager jobs in Rochester, NY? For Claims Account Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Claims Account Manager jobs in Rochester, NY look for? The top searched job categories for Claims Account Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Claims Account Manager jobs? Cities near Rochester, NY with the most Claims Account Manager job openings:
Claims Account Manager jobs near you
Infographic showing various Claims Account Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $71,670 per year, or $34.5 per hour.

Claims Manager, D&O

Starr Adjustment Services, Inc.

Rochester, NY • On-site

$170 - $190/hr

Other

Posted 5 days ago

Job description

Job Overview

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide.At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex.Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.Claims Manager, Directors &Officers (D&O) Liability.Preferred Location: New York. Alternate Locations: Chicago, Atlanta, LosAngeles, Philadelphia or SanFrancisco.

Responsibilities

This position will be responsible for the active management of D&O and other Financial Lines claims within the Financial and Professional Lines (FLPL) Claims Group.Prior experience handling FLPL claims, including primary private and non-profit D&O claims is strongly preferred.The successful candidate will evaluate coverage, draft coverage correspondence, undertake claims investigations, manage defense counsel and legal spend, assess liability and financial exposure, and effectively negotiate cost‑effective, good faith claims resolutions.

Compensation

For individuals assigned and/or hired to work in NewYork, Starr Insurance Companies is required by law to include a reasonable estimate of the compensation range for this role.The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to skill sets, experience and training, licensure and certifications; and other business and organizational needs.A reasonable estimate of the current range is $170,000–$190,000.

Qualifications
  • Bachelor’s degree (JurisDoctor preferred).
  • 5+ years of experience in the insurance/legal profession dealing specifically with FLPL claims.
  • Experience handling primary private and non-profit D&O, fiduciary liability (ERISA) and fidelity claims preferred.
  • Carrier experience a plus.
  • In‑depth understanding of policy language/coverage.
  • Experience managing, evaluating, mediating and negotiating FLPL claims.
  • In‑depth knowledge of the U.S. legal system, civil litigation, and ADR proceedings.
  • Comprehensive understanding and knowledge of federal and state laws applicable to various claims presented under FLPL policies.
  • Strong interpersonal and communication skills, both verbal and written.
Equal Opportunity Employment

Starr is an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic.We recruit and develop our people based on merit and are committed to creating an inclusive environment for all employees.

#J-18808-Ljbffr

Apply