The Casualty and Litigation team handle a variety of claim across several lines of business ... Effectively managing a busy day to day schedule * Providing a great Customer experience And you ...
The Casualty and Litigation team handle a variety of claim across several lines of business ... Effectively managing a busy day to day schedule * Providing a great Customer experience And you ...
... managers, and specialized teams. * Preparing clear and professional written communications, including claim approval and denial decisions, while ensuring compliance with contractual and regulatory ...
... managers, and specialized teams. * Preparing clear and professional written communications, including claim approval and denial decisions, while ensuring compliance with contractual and regulatory ...
... managers, and specialized teams. * Preparing clear and professional written communications, including claim approval and denial decisions, while ensuring compliance with contractual and regulatory ...
... managers, and specialized teams. * Preparing clear and professional written communications, including claim approval and denial decisions, while ensuring compliance with contractual and regulatory ...
... managers, and specialized teams. * Preparing clear and professional written communications, including claim approval and denial decisions, while ensuring compliance with contractual and regulatory ...
... managers, and specialized teams. * Preparing clear and professional written communications, including claim approval and denial decisions, while ensuring compliance with contractual and regulatory ...
Claim Investigation Analyst
Montreal, QC · Hybrid
CA$43K - CA$73K/yr
Additionally, this role will support the Manager with projects and initiatives. Position Responsibilities: * Perform risk-based data profiling and analysis to identify trends and outliers in various ...
Claim Investigation Analyst
Montreal, QC · Hybrid
CA$43K - CA$73K/yr
Additionally, this role will support the Manager with projects and initiatives. Position Responsibilities: * Perform risk-based data profiling and analysis to identify trends and outliers in various ...
Enter detailed info regarding the claim, status, communications, and next steps, into the Internal Claims Management System * Ensure a Care Management Action Plan is in place on all files, as ...
Enter detailed info regarding the claim, status, communications, and next steps, into the Internal Claims Management System * Ensure a Care Management Action Plan is in place on all files, as ...
Field Claim Specialist Auto
Montreal, QC · On-site
Avoir de bonnes connaissances informatiques; #LI-KT1 Competences Automotive Body Repair, Automotive Repair, Customer Experience Management, Customer Service, Detail-Oriented, Negotiation ...
Field Claim Specialist Auto
Montreal, QC · On-site
Avoir de bonnes connaissances informatiques; #LI-KT1 Competences Automotive Body Repair, Automotive Repair, Customer Experience Management, Customer Service, Detail-Oriented, Negotiation ...
Liability Claims Supervisor
Montreal, QC · On-site
The successful candidate will supervise adjusters, monitor quality, and assist the Branch Manager ... The Supervisor will also have adjusting responsibilities, handling some claim files as needed. This ...
Liability Claims Supervisor
Montreal, QC · On-site
The successful candidate will supervise adjusters, monitor quality, and assist the Branch Manager ... The Supervisor will also have adjusting responsibilities, handling some claim files as needed. This ...
Claims Support Specialist
Sherbrooke, QC · On-site
... a claim. Position also requires managing network specific tasks, monitoring and supporting a diverse portfolio of corporate clients and other internal stakeholders or areas cross sites. KSA ...
Claims Support Specialist
Sherbrooke, QC · On-site
... a claim. Position also requires managing network specific tasks, monitoring and supporting a diverse portfolio of corporate clients and other internal stakeholders or areas cross sites. KSA ...
Claims Support Specialist
Sherbrooke, QC · On-site
... a claim. Position also requires managing network specific tasks, monitoring and supporting a diverse portfolio of corporate clients and other internal stakeholders or areas cross sites. KSA ...
Claims Support Specialist
Sherbrooke, QC · On-site
... a claim. Position also requires managing network specific tasks, monitoring and supporting a diverse portfolio of corporate clients and other internal stakeholders or areas cross sites. KSA ...
Complex Claims Director, Specialty & Financial Lines
Montreal, QC · Hybrid
CA$130K - CA$180K/yr
The Opportunity The Complex Claim Director is a lawyer responsible for managing claims under various policies, including cyber liability, directors' and officers' liability, employment practices ...
Complex Claims Director, Specialty & Financial Lines
Montreal, QC · Hybrid
CA$130K - CA$180K/yr
The Opportunity The Complex Claim Director is a lawyer responsible for managing claims under various policies, including cyber liability, directors' and officers' liability, employment practices ...
In this role, you will manage a portfolio of commercial liability claims ranging from routine ... Monitor claim strategy and ensure prompt resolution while balancing customer service and business ...
In this role, you will manage a portfolio of commercial liability claims ranging from routine ... Monitor claim strategy and ensure prompt resolution while balancing customer service and business ...
In this role, you will manage a portfolio of commercial liability claims ranging from routine ... Monitor claim strategy and ensure prompt resolution while balancing customer service and business ...
In this role, you will manage a portfolio of commercial liability claims ranging from routine ... Monitor claim strategy and ensure prompt resolution while balancing customer service and business ...
Your claims require extensive knowledge of your line of business and the ability to manage complexity. You suggest ways to improve processes, methods and tools to optimize service quality and loss ...
Your claims require extensive knowledge of your line of business and the ability to manage complexity. You suggest ways to improve processes, methods and tools to optimize service quality and loss ...
Bilingual Disability Claims Admininstrator (18 Month Contract)
Montreal, QC · On-site
CA$39K - CA$58K/yr
In addition, the DCA is required to support the Case Managers on the team by preparing their STD and LTD claims, handling phone inquires, and requesting information from claimants, clients and ...
Bilingual Disability Claims Admininstrator (18 Month Contract)
Montreal, QC · On-site
CA$39K - CA$58K/yr
In addition, the DCA is required to support the Case Managers on the team by preparing their STD and LTD claims, handling phone inquires, and requesting information from claimants, clients and ...
Bilingual Disability Claims Administrator
CA$43K - CA$58K/yr
In addition, the DCA is required to support the Case Managers on the team by preparing their STD and LTD claims, handling phone inquires, and requesting information from claimants, clients and ...
Bilingual Disability Claims Administrator
CA$43K - CA$58K/yr
In addition, the DCA is required to support the Case Managers on the team by preparing their STD and LTD claims, handling phone inquires, and requesting information from claimants, clients and ...
Your Day as a Claim Advisor * Review relevant policies upon notification of a new claim and report ... Effective time management and organizational skills. * Resourceful, customer-focused focused, and ...
Your Day as a Claim Advisor * Review relevant policies upon notification of a new claim and report ... Effective time management and organizational skills. * Resourceful, customer-focused focused, and ...
Claims Associate
Montreal, QC · Hybrid
The ideal candidate will handle documentation, verify claim details, and collaborate with internal ... Effective time management and organizational skills. Who we are Founded in 1987 by Barry F.
Claims Associate
Montreal, QC · Hybrid
The ideal candidate will handle documentation, verify claim details, and collaborate with internal ... Effective time management and organizational skills. Who we are Founded in 1987 by Barry F.
Your Day as a Claim Advisor * Review relevant policies upon notification of a new claim and report ... Effective time management and organizational skills. * Resourceful, customer-focused focused, and ...
Your Day as a Claim Advisor * Review relevant policies upon notification of a new claim and report ... Effective time management and organizational skills. * Resourceful, customer-focused focused, and ...
Claims Adjuster (ECH-QC)
Montreal, QC · On-site
Identify, direct and manage efforts to maximize subrogation and recovery from other parties. Maintain timely and accurate claim reserves on files. Maintain/record timely loss and expense reserves and ...
Claims Adjuster (ECH-QC)
Montreal, QC · On-site
Identify, direct and manage efforts to maximize subrogation and recovery from other parties. Maintain timely and accurate claim reserves on files. Maintain/record timely loss and expense reserves and ...
Claim Manager information
What is the difference between Claim Manager vs Claims Adjuster?
| Aspect | Claim Manager | Claims Adjuster |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree, industry certifications (e.g., CPCU, AIC), and experience in claims handling | Often requires a high school diploma or associate degree; certifications like AIC are common but not mandatory |
| Work Environment | Manages teams, oversees claims processes, and develops policies; often in an office setting | Investigates claims, assesses damages, and makes settlement decisions; may work in the field or office |
| Industry Usage | Used across insurance companies, especially in managerial and supervisory roles | Commonly employed in insurance companies, adjusting claims directly with clients and providers |
In summary, Claim Managers oversee the claims process and manage teams, requiring more experience and certifications, while Claims Adjusters focus on investigating and settling individual claims, often with less formal education.
What are Claim Managers?
Claim Managers are professionals responsible for overseeing and managing insurance claims within an organization. They ensure that claims are processed efficiently, fairly, and in compliance with policy terms and relevant regulations. Claim Managers often supervise a team of adjusters and examiners, review complex claims, resolve disputes, and communicate with policyholders, legal teams, and other stakeholders. Their work helps protect the financial interests of both the insurer and the insured.
What are the key skills and qualifications needed to thrive as a Claim Manager, and why are they important?
To thrive as a Claim Manager, you need strong analytical skills, deep knowledge of insurance policies and claims processes, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management software, risk assessment tools, and relevant certifications such as AIC (Associate in Claims) are common requirements. Excellent negotiation, problem-solving, and communication skills help you effectively resolve claims and liaise with clients and stakeholders. These skills ensure efficient and fair claim resolutions, contributing to client satisfaction and minimizing company risk.
What are some common challenges Claim Managers face when handling complex claims, and how can they effectively overcome them?
Claim Managers often encounter challenges such as coordinating between multiple stakeholders, interpreting nuanced policy language, and managing high volumes of complex cases simultaneously. Effectively overcoming these challenges requires strong organizational skills, clear communication, and the ability to make well-informed decisions under pressure. Building collaborative relationships with adjusters, legal teams, and clients, as well as staying updated on industry regulations, helps Claim Managers resolve claims efficiently while maintaining compliance and customer satisfaction.
What are the most commonly searched types of Claim jobs in Quebec? The most popular types of Claim jobs in Quebec are:
Senior Commercial Claims Adjuster, Casualty and Litigation
Montreal, QC • Hybrid
Full-time
Medical, Retirement
Posted 10 days ago
Job description
What it's like to be a Northbridge Senior Commercial Claims Adjuster, Casualty and Litigation?
As a Senior Claims Adjuster you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. The Casualty and Litigation team handle a variety of claim across several lines of business, including Auto, CGL, Directors' and Officers', and Professional Liability claims. Our Senior Claims Adjusters are responsible for providing efficient and prompt investigation, assessing coverage liability, and damages while working directly with third parties and counsel to drive the claim to conclusion.
We want your talent!
if you are great at:
- Adjudicating intermediate to complex claims, including files in litigation
- Confirming coverage and completing a liability investigation
- Preparing file summaries for internal reporting, large loss, and reinsurance
- Effectively managing a busy day to day schedule
- Providing a great Customer experience
And you have:
- Post-Secondary Education in an Insurance focused program or related program
- Completed or working towards the CIP designation (an asset)
- A minimum of 5 years of commercial liability claim handling experience
- Experience with commercial lines mandatory
- Strong technical skills with MS Office Suite
- Ability to clearly communicate with Claimants, Brokers, and Legal Council
We really mean it when we say we put you first. Here are a few ways how:
- We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it.
- We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
- We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
- We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.
- NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days
Who we are:
We're Northbridge Financial. We're proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada's leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We're a company of passionate people who put people first. Do you want to join a team that believes in working hard - and having fun at work - all while making a difference?Look no further than Northbridge.
At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.