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Claim Assistant Jobs in Quebec (NOW HIRING)

As a claims analyst, you assist with estimates and investigations for claims settlements. You estimate damages and ensure that quotes from independent experts comply with the organization's standards ...

... Assist with collection and verification of required items/documents for customer claim folders. Submit and follow up to Facilities Maintenance requests including the management of pest activity.

... Assist with collection and verification of required items/documents for customer claim folders. Submit and follow up to Facilities Maintenance requests including the management of pest activity.

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Claim Assistant information

What are the key skills and qualifications needed to thrive as a Claim Assistant, and why are they important?

To thrive as a Claim Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with insurance claims management systems, office software like Microsoft Office, and sometimes basic data entry certifications are commonly needed. Excellent communication, problem-solving, and customer service skills help you interact effectively with clients and team members. These skills ensure accurate and timely processing of claims, minimize errors, and provide a positive experience for policyholders.

What are some of the common challenges Claim Assistants face when managing multiple claims simultaneously?

Claim Assistants often juggle several claims at once, requiring strong organizational skills and attention to detail. A common challenge is prioritizing tasks effectively, as some claims may require urgent follow-up or additional documentation. Staying on top of multiple deadlines and communicating with various stakeholders—such as policyholders, adjusters, and healthcare providers—can be demanding. Utilizing claims management software and maintaining clear records can help manage workload and reduce errors.

What is the difference between Claim Assistant vs Claims Processor?

AspectClaim AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; some roles may require insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with claimants and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonClaim Assistant vs Claims Processor

The Claim Assistant and Claims Processor roles share similarities in work environment and required credentials, often working within insurance companies. The Claim Assistant typically supports claim handling by gathering information and coordinating with clients, while the Claims Processor focuses on reviewing, evaluating, and processing claims. Both roles are essential in the claims process, but the Claims Processor usually has more responsibility for decision-making and claim approval.

What are Claim Assistants?

Claim Assistants are professionals who provide administrative and clerical support to claims departments in insurance companies or related organizations. Their main responsibilities include processing claim forms, verifying information, assisting claimants with inquiries, maintaining records, and supporting claims adjusters throughout the claims process. They play a crucial role in ensuring timely and accurate handling of insurance claims, helping both clients and the company resolve claims efficiently.
What are the most commonly searched types of Claim jobs in Quebec? The most popular types of Claim jobs in Quebec are:
What cities in Quebec are hiring for Claim Assistant jobs? Cities in Quebec with the most Claim Assistant job openings:
Infographic showing various Claim Assistant job openings in Quebec as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Senior Commercial Claims Adjuster, Casualty and Litigation

Northbridge Financial Corporation

Montreal, QC • Hybrid

Full-time

Medical, Retirement

Posted 9 days ago


Job description

What it's like to be a Northbridge Senior Commercial Claims Adjuster, Casualty and Litigation?


As a Senior Claims Adjuster you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. The Casualty and Litigation team handle a variety of claim across several lines of business, including Auto, CGL, Directors' and Officers', and Professional Liability claims. Our Senior Claims Adjusters are responsible for providing efficient and prompt investigation, assessing coverage liability, and damages while working directly with third parties and counsel to drive the claim to conclusion.


We want your talent!


if you are great at:

  • Adjudicating intermediate to complex claims, including files in litigation
  • Confirming coverage and completing a liability investigation
  • Preparing file summaries for internal reporting, large loss, and reinsurance
  • Effectively managing a busy day to day schedule
  • Providing a great Customer experience

And you have:

  • Post-Secondary Education in an Insurance focused program or related program
  • Completed or working towards the CIP designation (an asset)
  • A minimum of 5 years of commercial liability claim handling experience
  • Experience with commercial lines mandatory
  • Strong technical skills with MS Office Suite
  • Ability to clearly communicate with Claimants, Brokers, and Legal Council

We really mean it when we say we put you first. Here are a few ways how:

  • We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it.
  • We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
  • We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
  • We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.
  • NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days

Who we are:

We're Northbridge Financial. We're proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada's leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We're a company of passionate people who put people first. Do you want to join a team that believes in working hard - and having fun at work - all while making a difference?Look no further than Northbridge.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.