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Claim Associate Jobs in Quebec (NOW HIRING)

BFL Canada

Claims Associate

Montreal, QC · Hybrid

The ideal candidate will handle documentation, verify claim details, and collaborate with internal ... Your Day as a Claims Associate * Set up new claims by determining the appropriate policy and ...

Canadian Automobile Association (CAA)

Lead, manage and develop claim associates to maximize full performance potential * Provide coaching on claims technical skills and strategic direction on claims handling * Ensure adherence to ...

Walmart

(CAN) Compliance Lead

Saint-eustache, QC · On-site

CA$20.35/hr

They will be responsible for the education of associates and managers on compliance programs. This ... customer claim folders. Submit and follow up to Facilities Maintenance requests including the ...

Walmart

(CAN) Compliance Lead

Saint-jerome, QC · On-site

CA$20.35/hr

They will be responsible for the education of associates and managers on compliance programs. This ... customer claim folders. Submit and follow up to Facilities Maintenance requests including the ...

Walmart

(CAN) Compliance Lead

Alma, QC · On-site

CA$20.35/hr

They will be responsible for the education of associates and managers on compliance programs. This ... customer claim folders. Submit and follow up to Facilities Maintenance requests including the ...

Walmart

(CAN) Compliance Lead

Baie-comeau, QC

CA$19.85/hr

They will be responsible for the education of associates and managers on compliance programs. This ... customer claim folders. Submit and follow up to Facilities Maintenance requests including the ...

HollisWealth

Actuarial Advisor

Quebec, QC · On-site

Serve as a technical reference in claims actuarial science by leading the analysis of the most complex issues and files related to claims, indemnity costs, and claim settlement expenses. * Develop ...

HollisWealth

Actuarial Advisor

Montreal, QC

Serve as a technical reference in claims actuarial science by leading the analysis of the most complex issues and files related to claims, indemnity costs, and claim settlement expenses. * Develop ...

All JobsClaim Associate JobsClaim Associate Jobs in Quebec

Claim Associate information

What are Claim Associates?

Claim Associates are professionals who handle and process insurance claims for individuals or businesses. They review claim details, gather necessary documentation, and communicate with policyholders to verify information and determine coverage. Their goal is to ensure that claims are processed efficiently and accurately according to company policies and regulations. Claim Associates may also coordinate with other departments and provide customer service throughout the claims process.

What is meant by claims associate?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claimants, adjusters, and use claims management software to ensure accurate and timely resolution of claims.

What is the difference between Claim Associate vs Claims Adjuster?

AspectClaim AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, data entryField and office work, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, claims processing centersInsurance companies, third-party claims firms
Common Search & ComparisonOften compared for entry-level roles in claims processingMore experienced, investigative roles in claims handling

The main difference between a Claim Associate and a Claims Adjuster lies in their responsibilities and experience level. Claim Associates typically handle initial claims processing and customer service, while Claims Adjusters investigate and evaluate claims, often requiring more experience and licensing. Both roles are essential in the insurance industry, but they differ in scope and complexity.

What are the typical challenges a Claim Associate faces when handling multiple claims simultaneously?

Claim Associates often manage several claims at once, which requires strong organizational skills and attention to detail. One common challenge is prioritizing tasks to ensure timely processing while maintaining accuracy. Additionally, balancing communication with claimants, providers, and internal teams can be demanding, especially when resolving complex cases. Building effective time management strategies and leveraging claim management software can help Claim Associates meet deadlines and reduce errors.

Can I get a claims adjuster job with no experience?

Claim associates or claims adjusters typically require some knowledge of insurance policies and claims processing, but entry-level positions often do not require prior experience. Candidates may need to complete training or obtain relevant certifications, such as the Property and Casualty (P&C) license, to qualify for the role.

Which claim adjusters make the most money?

Senior claim adjusters, especially those with specialized expertise in complex or high-value claims such as property or commercial insurance, tend to earn the highest salaries. Adjusters with certifications like the Chartered Property Casualty Underwriter (CPCU) and extensive experience generally have higher earning potential.

What do claims associates do?

Claims associates review and process insurance claims by evaluating documentation, determining coverage, and calculating payouts. They communicate with clients, adjust claims as needed, and ensure claims are handled accurately and efficiently, often using specialized claims management software.

What are the key skills and qualifications needed to thrive as a Claim Associate, and why are they important?

To thrive as a Claim Associate, you need strong analytical abilities, attention to detail, and a foundational understanding of insurance policies, typically supported by a high school diploma or equivalent. Familiarity with claims management software, document processing systems, and sometimes basic Excel skills is often required. Excellent communication, problem-solving, and customer service skills help build trust and effectively resolve client issues. These skills ensure accurate claim processing, client satisfaction, and efficient workflow in a high-volume environment.
What are the most commonly searched types of Claim jobs in Quebec? The most popular types of Claim jobs in Quebec are:
Claim Associate jobs near you
Infographic showing various Claim Associate job openings in Quebec as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Claims Associate

BFL Canada

Montreal, QC • Hybrid

Full-time

Medical, Dental, Retirement

Posted 24 days ago

Job description

We offer more than a job, we offer a career!

  • We support our employees to shape their career by encouraging continuing education and investing in training and development.
  • We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
  • We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
  • We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
  • We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
  • We recognize the importance of work-life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

We are looking for a Claims Associate to join our team in our Montreal office!

We are looking for a meticulous and organized Claims Associate to support our claims processing operations. The ideal candidate will handle documentation, verify claim details, and collaborate with internal teams to ensure timely and accurate resolution of insurance claims.

If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team!

Your Day as a Claims Associate

  • Set up new claims by determining the appropriate policy and prepare the notice of loss and report the claim within one hour of receipt.
  • Generate a report of claim histories for producers and the marketing team as needed.
  • Receive and respond to basic inquiries from clients, producers or claims advisors.
  • Correspond/communicate with the insured regarding the status of their claim.
  • Correspond/communicate with adjusters and examiners regarding the status of claims and reserves.
  • Enter claim details into our document filing software (EPIC/LEO) and maintain up-to-date records.
  • Write letters to the insured and send checks.
  • Work closely with our accounting department to reconcile funds received and ensure timely payment of claims.
  • Request and process various payments.
  • Transmit all required claims information to appropriate individuals.
  • Prepare monthly bordereaux and reconcile accounts.

Our Ideal Candidate

  • Experience in the insurance industry (an asset)
  • Bilingual with strong verbal and written communication skills in French and in English as the candidate will be required to interact in English with stakeholders (colleagues and clients) outside Quebec.
  • Good knowledge of the MS Office Suite (Excel, Outlook, and Word)
  • Ability to work well individually, in a group setting and in collaboration with other members of the organization.
  • Attention to detail and meticulousness.
  • Strong analytical and problem-solving skills.
  • Effective time management and organizational skills.

Who we are

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1,500 professionals located in 27 offices across the country. Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally.

Our Montreal office is located at the heart of downtown Montreal, the largest city in Quebec. Our employees can benefit from the numerous exciting activities organized in the neighborhood.

Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Visit our website to learn more about us: www.bflcanada.ca 

We welcome and encourage applications from people with diverse abilities. BFL Canada is committed to fostering an environment that is diverse, equitable, inclusive, and accessible to all. The diversity of our talents enables innovation and creativity through diverse backgrounds, different thinking, and unique knowledge. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.

#LI-Hybrid

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