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Claim Manager Jobs in Florida (NOW HIRING)

FCCI Insurance Group

E&S Claim Adjuster

Lake Mary, FL · On-site +1

$91K - $140K/yr

Attend mediations and manage claims effectively to closure, coordinating with independent adjusters and vendors. Approximately 20% travel for mediations and trials may be required. This role is ...

FCCI Insurance Group

E&S Claim Adjuster

Sarasota, FL · On-site +1

$91K - $140K/yr

Attend mediations and manage claims effectively to closure, coordinating with independent adjusters and vendors. Approximately 20% travel for mediations and trials may be required. This role is ...

Paul Davis Restoration, Inc.

Estimator

Jacksonville, FL · On-site

$50K - $56K/yr

XactAnalysis & Xactimate, Claims Connect & Mobile Claims, Validate, CMS, Mitigate, and other estimating/claim management platforms and software. * Accuracy of work is measured by estimate ...

FCCI Insurance Group

E&S Claim Adjuster

Sarasota, FL · On-site

$91K - $140K/yr

Attend mediations and manage claims effectively to closure, coordinating with independent adjusters and vendors. Approximately 20% travel for mediations and trials may be required. This role is ...

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All JobsClaim JobsClaim Manager JobsClaim Manager Jobs in Florida

Claim Manager information

See Florida salary details

$26.2K

$65.7K

$103.9K

How much do claim manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for claim manager in Florida is $65,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $78,500.00 per year, depending on experience, location, and employer.

What is a claim manager?

Claim Managers are professionals responsible for overseeing and managing insurance claims within an organization. They ensure that claims are processed efficiently, fairly, and in compliance with policy terms and relevant regulations. Claim Managers often supervise a team of adjusters and examiners, review complex claims, resolve disputes, and communicate with policyholders, legal teams, and other stakeholders. Their work helps protect the financial interests of both the insurer and the insured.

What are some common challenges claim managers face when handling complex claims, and how can they effectively overcome them?

Claim Managers often encounter challenges such as coordinating between multiple stakeholders, interpreting nuanced policy language, and managing high volumes of complex cases simultaneously. Effectively overcoming these challenges requires strong organizational skills, clear communication, and the ability to make well-informed decisions under pressure. Building collaborative relationships with adjusters, legal teams, and clients, as well as staying updated on industry regulations, helps Claim Managers resolve claims efficiently while maintaining compliance and customer satisfaction.

What are the key skills and qualifications needed to thrive as a claim manager, and why are they important?

To thrive as a Claim Manager, you need strong analytical skills, deep knowledge of insurance policies and claims processes, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management software, risk assessment tools, and relevant certifications such as AIC (Associate in Claims) are common requirements. Excellent negotiation, problem-solving, and communication skills help you effectively resolve claims and liaise with clients and stakeholders. These skills ensure efficient and fair claim resolutions, contributing to client satisfaction and minimizing company risk.

What is the difference between Claim Manager vs Claims Adjuster?

AspectClaim ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU, AIC), and experience in claims handlingOften requires a high school diploma or associate degree; certifications like AIC are common but not mandatory
Work EnvironmentManages teams, oversees claims processes, and develops policies; often in an office settingInvestigates claims, assesses damages, and makes settlement decisions; may work in the field or office
Industry UsageUsed across insurance companies, especially in managerial and supervisory rolesCommonly employed in insurance companies, adjusting claims directly with clients and providers

In summary, Claim Managers oversee the claims process and manage teams, requiring more experience and certifications, while Claims Adjusters focus on investigating and settling individual claims, often with less formal education.

How much do claim managers make in the US?

Claim managers in the US typically earn a median annual salary of around $75,000 to $85,000, with experienced professionals and those in senior roles earning over $100,000. Salaries vary based on location, industry, and level of experience, and the role often requires strong negotiation and claims processing skills.

What are the most commonly searched types of Claim jobs in Florida?

The most popular types of Claim jobs in Florida are:

What cities in Florida are hiring for Claim Manager jobs?

Cities in Florida with the most Claim Manager job openings:

Claim Manager jobs near you
Infographic showing various Claim Manager job openings in Florida as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $65,658 per year, or $31.6 per hour.

Client Services Manager - Middle Market/Construction

Cna

Lake Mary, FL • Hybrid

$54K - $103K/yr

Full-time

Re-posted 21 days ago

Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there.At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

This individual contributor role leads the development and execution of claim service strategies while managing underwriting branch partnerships and agency relationships across an assigned National Accounts territory. The position supports successful account renewals by ensuring consistent delivery against defined service standards and driving strong customer outcomes.
Externally focused, this role partners closely with brokers and agents and provides hands-on support for complex or high-impact accounts, requiring a high level of client engagement to maintain competitiveness and strengthen key relationships.

JOB DESCRIPTION:

Essential Duties & Responsibilities

  • Performs a combination of duties in accordance with departmental guidelines:

  • Remains externally focused while serving as primary contact for assigned clients, commercial branch contacts, agents and brokers on all issues related to the client's service relationship with CNA. Provides technical, administrative, process, and marketing expertise. May serve as executive contact for large, national clients.

  • Builds and maintains business relationships with clients, agents and brokers in support of new business, retention and cross-sell goals.

  • Collaborates with underwriting to determine claim service renewals at profitable rates through understanding of client's business, organization, service requirements/standards and goals.

  • Leads development, delivery and evaluation of client service goals

  • Customizes measurement tools, such as customer evaluation surveys, and coordinates claim quality reviews, to monitor effective client service results and identify issues.

  • Builds consensus with claim, underwriting, agents, brokers and/or clients to facilitate resolution for all pertinent claim service issues and develops action plans when necessary.

  • Develops innovative new products and services based on client input and profitability goals.

  • Negotiates, communicates and monitors special claim handling instructions for risk management accounts and key commercial clients.

  • Accountable for the defined transition plans, special services and meetings for new accounts.

  • Serves as a knowledgeable resource to both internal and external customers for inquiries about claim service offerings, products and process.

Reporting Relationship
Typically Director or above

Skills, Knowledge and Abilities

  • Strong knowledge of claims systems, reporting systems, pricing model, client set-up processes, and statutory requirements.

  • Strong insurance industry knowledge especially in the specialty area as it applies to client services and claim products and services, administration, and systems applications.

  • Strong problem-solving skills and ability to organize and prioritize multiple tasks.

  • Excellent interpersonal skills to effectively serve clients and build relationships and support sales efforts.

  • Strong written and verbal communications skills.

  • Strong presentation and negotiation skills with the ability to function in a competitive, adversarial and/or strategic environment.

  • Strong collaborative and influence skills.

  • Self directed to produce quality work products.

  • Knowledge of Microsoft Office Suite and other business-related software and programming.

Education and Experience

  • Bachelor's degree or equivalent work experience.

  • Typically a minimum of five to eight years experience in claims or third party administration or insurance operations.

  • Claim management experience preferred.

  • Applicable certifications preferred such as CPCU, ARM, AIC, etc.

#LI-Hybrid

#LI-ES1

In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $54,000 to $103,000 annually.Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visitcnabenefits.com.


CNAutilizesAI-enabled technology during the recruiting process. For more information, please visitourcareers page.


CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contactleaveadministration@cna.com

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