Claim Assistant Jobs in Alberta (NOW HIRING)

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We're looking for a Senior Structural or Building Forensic Engineer to join our growing team in the Edmonton!

Our team performs forensic engineering duties for Intact across Canada, with representatives in Toronto, Ottawa, Quebec, Alberta and British-Columbia. This role will mainly consist of travel within the Edmonton Area.

Through a process of investigation and research, the successful candidate will need to understand and identify the causal factors of damage while eliminating other possible causes for residential, commercial and light industrial claims.

You will recreate the sequence of events that led to the loss, reverse engineer the scene and determine the most probable cause, confidently justifying your decision. By validating the hypotheses and testing the scenarios under study, you will apply the scientific method to the identification of the causes of losses and provide this information to our claims team. In addition, you will produce short and detailed reports in the case of major damages, and you will also be called to testify in court to present your expert opinion.

What you'll do here:

• Assist the claims team to quickly and efficiently guide the resolution of building and structural claims through a portfolio of residential and commercial buildings as well as various other structures.
• Complete mandates for our internal and external experts and work in collaboration with our building evaluators and other key stakeholders.
• Travel and meet with insured and fully understand the circumstances with objectivity surrounding their claim.
• Document the scene and state your opinion as to the probable cause of the damage.
• Record your opinion in writing and intervene to contribute to conflict resolution in the course of a claim by providing your technical insight.
• The types of claims can vary, including building collapses, roof and cladding detachments, cracks in a building foundation, in-ground pool damage, collapses or retrofits, water ingress, etc. In short, any problem that may affect a building or structure.
• Assist in the record keeping and the follow-up of information to maintain the certificate of authorization.

What you bring to the table:

• University degree in Civil, Structural and/or Building Engineering or combination of Education and relevant experience
• Member in good standing with APEGA Association of Professional Engineers and Geoscientists of Alberta
• A minimum of 5+ years of relevant experience.
• Have a valid driver's licence and a good driving record.
• Advanced knowledge of buildings, construction methods.
• Advanced knowledge of part 9 of the Canadian building code and part 3 and 4 is considered an asset.
• Experience in the insurance field and as an expert before the courts is considered an important asset.
• Strong professional presentation and communication skills, both oral and written.

This role is eligible for employee referral bonus. #myReferrals3000

#LI-LA1

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.