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How much do claim aid jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for claim aid in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Claim Aid vs Claims Adjuster?

AspectClaim AidClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance-related certificationsHigh school diploma; state licensing or certification often required
Work EnvironmentOffice settings, claims processing centers, remote work possibleFieldwork at accident sites, offices, or client locations
Employer & Industry UsageInsurance companies, third-party administrators, government agenciesInsurance companies, independent adjusting firms, public agencies
Common Search & Comparison IntentUnderstanding entry-level claims support rolesEvaluating claims handling and assessment careers

Claim Aids typically assist with claims processing and customer service within insurance companies, often working in office environments. Claims Adjusters evaluate and investigate insurance claims, often conducting fieldwork. While both roles support insurance claims, Claim Aids focus on administrative tasks, whereas Claims Adjusters handle claim assessment and decision-making.

What are the key skills and qualifications needed to thrive as a Claim Aid, and why are they important?

To thrive as a Claim Aid, you need a solid understanding of insurance processes, attention to detail, and typically a high school diploma or relevant experience in claims or administrative roles. Familiarity with claims management software, databases, and basic office tools like Microsoft Office is often required. Strong organizational skills, clear communication, and empathy help in effectively supporting clients and collaborating with insurance professionals. These abilities ensure accurate claims processing, excellent customer support, and efficient workflow within the insurance environment.

How does a Claim Aid professional typically collaborate with healthcare providers and patients during the claims process?

A Claim Aid professional regularly acts as a liaison between patients, healthcare providers, and insurance companies. They assist patients in understanding their insurance benefits, help gather necessary documentation, and ensure all claims are submitted accurately and on time. Collaboration often involves frequent communication with medical offices to clarify billing details and with patients to explain claim statuses or resolve issues. This teamwork is crucial in streamlining the reimbursement process and minimizing delays or denials.

What are Claim Aid professionals?

Claim Aid professionals assist individuals and organizations in navigating the complex processes of insurance claims, government benefits, and healthcare reimbursement. They help clients understand eligibility requirements, gather necessary documentation, and complete paperwork to ensure timely and accurate submission of claims. Their services are especially valuable for patients, families, and providers dealing with Medicaid, Medicare, or other public assistance programs. Claim Aid professionals act as advocates, working to maximize benefits and minimize denials or delays.
More about Claim Aid jobs
What job categories do people searching Claim Aid jobs look for? The top searched job categories for Claim Aid jobs are:
Claim Aid jobs near you
Infographic showing various Claim Aid job openings in the United States as of June 2026, with employment types broken down into 68% Full Time, 25% Part Time, 5% Temporary, 1% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.
Facilities Manager

Facilities Manager

Legal Aid of Western Missouri

Kansas City, MO

Other

Medical, Dental, Vision, Retirement

Posted 26 days ago

Job description

Description

Legal Aid of Western Missouri is at an exciting moment in its organizational growth. We are expanding our physical footprint, adding to our existing owned facility and leased office locations. This growth makes the Facilities Manager role a critical hire - someone who will not only manage the day-to-day operational needs of a multi-site property portfolio, but who will also play a central role in planning and overseeing a major renovation project that will shape how Legal Aid serves it clients and communities for decades to come.


Job Purpose

The Facilities Manager is responsible for the management, maintenance, and operational integrity of Legal Aid of Western Missouri's property portfolio totaling approximately 44,000 square feet. This role ensures that all facilities are safe, functional, and well-maintained, supporting the organization's ability to serve clients and staff effectively across all sites.


Key Responsibilities

Property Management & Maintenance 

  • Oversee the day-to-day condition and upkeep of Legal Aid's properties. 
  • Develop and implement preventive maintenance schedules, respond to repair needs in a timely manner, and ensure all facilities meet safety and accessibility standards. 
  • Direct contracted staff, including grounds maintenance workers, janitors and building cleaners, security, and general maintenance and repair workers.
  • Manage relationships with landlords at leased locations and monitor compliance with lease terms.

Capital Planning & Projects 

  • Assess facility needs and develop short- and long-term capital improvement plans for owned properties. 
  • Manage renovation and improvement projects from planning through completion, ensuring work is delivered on time and within budget.
  • Identify and implement environmental and energy efficiency initiatives across all offices, including evaluating systems, recommending upgrades, and tracking progress toward cost and sustainability goals.

Vendor, Contractor & Insurance Management

  • Negotiate with and oversee contractors, vendors, and service providers across all properties, ensuring work quality, contract compliance, and cost-effectiveness. 
  • Maintain and manage property insurance coverage across all offices, including policy renewals, compliance with coverage requirements, and coordination with insurance providers and brokers. 
  • Respond to facilities-related incidents, support claim submission, and resolution.

Budget & Financial Oversight 

  • Develop and manage the facilities budget, including tracking expenditures across properties and identifying opportunities for cost savings. 
  • Work with Finance Team on capital and operational expense planning.
  • Prepare monthly and/or quarterly financial reports. 

Safety & Compliance 

  • Ensure all properties comply with applicable building codes, health and safety regulations, and accessibility requirements. 
  • Maintain documentation and coordinate inspections as required.
  • Lead emergency preparedness planning and serve as the primary point of contact for facilities-related emergency and disaster response.

Administrative Coordination 

  • Support the Executive Director, Deputy Director of Operations, and other staff on real estate and space planning, and facilities-related projects. 
  • Collaborate closely with Legal Aid's Operations Manager, who is responsible for day-to-day office management, including vendor communications and contracting, service request tracking and response, and records management.

Requirements

Required Qualifications

  • 5+ years of facilities management experience
  • Experience managing both owned and leased properties 
  • Demonstrated ability to manage contractors, vendors, and facilities staff
  • Excellent communication skills with the ability to clearly convey expectations, timelines, and protocols while actively listening to and addressing staff needs 
  • Familiarity with building systems including HVAC, electrical, security systems, and plumbing
  • Strong budget management and project management skills
  • Excellent organizational skills and ability to prioritize across multiple sites
  • Commitment to Legal Aid's mission of expanding access to justice

Preferred Qualifications 

  • Associate's or bachelor's degree, or certificate in facilities management, project management, or a related field
  • Experience managing multiple properties 
  • OSHA 30-Hour General Industry certification
  • LEED Green Associate or equivalent sustainability credential 

Location 

This role is based in Legal Aid's Kansas City, Missouri office. Regular travel between Legal Aid's seven offices is required. Given the nature of facilities management, this role requires availability outside of regular business hours to respond to urgent maintenance issues, facility emergencies, or after-hours needs across any of Legal Aid's locations. While a regular in-office presence is expected, Legal Aid offers a flexible remote work policy to support employees in building schedules that allow them to do their best work.


Compensation & Benefits 

The salary range for this position is $75,000-$111,050 based on Legal Aid's formal salary scale. Placement on the range will be based on factors such as years of relevant experience, budget, and internal equity. Legal Aid offers a competitive benefits package including health, dental, and vision insurance; retirement contributions; and generous leave policies.



LAWMO is an Equal Opportunity Employer. Those applicants requiring accommodation to the interview/application process should contact Human Resources Department at EEO@lawmo.org.   

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