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Claim Aid Jobs (NOW HIRING)

Financial Aid Counselor

Brandon, FL · On-site

$21.92 - $34.39/hr

During the absence of the Financial Aid Manager, will assist with the supervising of the Financial ... veterans' preference claim.Note: Please upload your DD214 as an attachment as part of your ...

Case Manager (OVS)

Bronx, NY · On-site

$27.47 - $30.22/hr

The Next Generation Center (NGC) at Children's Aid (CA) is located in the Bronx and serves ... compensation claim applications including obtaining required documentation. * Review law ...

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Claim Aid information

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$28

How much do claim aid jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for claim aid in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Claim Aid vs Claims Adjuster?

AspectClaim AidClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance-related certificationsHigh school diploma; state licensing or certification often required
Work EnvironmentOffice settings, claims processing centers, remote work possibleFieldwork at accident sites, offices, or client locations
Employer & Industry UsageInsurance companies, third-party administrators, government agenciesInsurance companies, independent adjusting firms, public agencies
Common Search & Comparison IntentUnderstanding entry-level claims support rolesEvaluating claims handling and assessment careers

Claim Aids typically assist with claims processing and customer service within insurance companies, often working in office environments. Claims Adjusters evaluate and investigate insurance claims, often conducting fieldwork. While both roles support insurance claims, Claim Aids focus on administrative tasks, whereas Claims Adjusters handle claim assessment and decision-making.

What are the key skills and qualifications needed to thrive as a Claim Aid, and why are they important?

To thrive as a Claim Aid, you need a solid understanding of insurance processes, attention to detail, and typically a high school diploma or relevant experience in claims or administrative roles. Familiarity with claims management software, databases, and basic office tools like Microsoft Office is often required. Strong organizational skills, clear communication, and empathy help in effectively supporting clients and collaborating with insurance professionals. These abilities ensure accurate claims processing, excellent customer support, and efficient workflow within the insurance environment.

How does a Claim Aid professional typically collaborate with healthcare providers and patients during the claims process?

A Claim Aid professional regularly acts as a liaison between patients, healthcare providers, and insurance companies. They assist patients in understanding their insurance benefits, help gather necessary documentation, and ensure all claims are submitted accurately and on time. Collaboration often involves frequent communication with medical offices to clarify billing details and with patients to explain claim statuses or resolve issues. This teamwork is crucial in streamlining the reimbursement process and minimizing delays or denials.

What are Claim Aid professionals?

Claim Aid professionals assist individuals and organizations in navigating the complex processes of insurance claims, government benefits, and healthcare reimbursement. They help clients understand eligibility requirements, gather necessary documentation, and complete paperwork to ensure timely and accurate submission of claims. Their services are especially valuable for patients, families, and providers dealing with Medicaid, Medicare, or other public assistance programs. Claim Aid professionals act as advocates, working to maximize benefits and minimize denials or delays.
More about Claim Aid jobs
Infographic showing various Claim Aid job openings in the United States as of June 2026, with employment types broken down into 68% Full Time, 25% Part Time, 5% Temporary, 1% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.
Special Risk Claim Analyst - Omaha, NE

Special Risk Claim Analyst - Omaha, NE

Mutual of Omaha

Omaha, NE • On-site, Remote

$20.50 - $21/hr

Other

Retirement, PTO

Posted 11 days ago


Mutual Of Omaha rating

8.6

Company rating: 8.6 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

76th of 277 rated insurance


Job description

Special Risk Claim Analyst - Omaha, NE

Apply now Job no: 504944
Work type: Full Time Regular
Location: Nebraska, Remote
Categories: Claims/Claims Processing

Mutual of Omaha is hiring for a Special Risk Claim Analyst position. In this role, you will be responsible for handling participant accident claims for college athletes, focusing on the thorough review, analysis, investigation, and determination of benefits. You will be required to perform accurate data entry, imaging and system updates related to claims, policy, eligibility and correspondence to support proper claim set up.  In this role you will also actively analyze various documents, including diagnosis codes, and gather extensive information, often secondary to initial insurance assessments. The ability to organize meticulously and pay close attention to detail is crucial. Each claim presents a unique challenge, necessitating strong communication skills and the capacity to collaborate both internally and externally to ensure timely and accurate claim processing. This role demands a proactive approach to managing a diverse workload and delivering precise results. If you excel in dynamic environments and are keen on making a significant impact in the insurance sector, we encourage you to apply.   This role is a hybrid position that will be located at our Corporate Headquarters in Omaha, NE. 

WHAT WE CAN OFFER YOU:

  • Hourly Wage: $20.50 - $21.00, plus annual bonus opportunity.
  • 401(k) plan with a 2% company contribution and 6% company match.
  • Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
  • Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.

WHAT YOU'LL DO:

  • Manage Claims: You will delve into claims, conducting thorough reviews and analyses to determine benefits. Your work will be guided by policy provisions and government regulations, where you'll apply rules and procedures with precision and limited discretion.
  • Resolve and Execute Claims: Once all questions related to a claim are resolved, you'll be responsible for initiating payments or denials through our claims system, adhering strictly to our policy guidelines.
  • Adjust and Update: You may also handle routine or manual adjustments to claims, ensuring accuracy and attention to detail.
  • Stay Informed and Inform: Keep up-to-date with industry changes, federal and state regulations, and internal process adjustments.
  • Drive Quality and Efficiency: Achieve and exceed predetermined productivity and quality standards, contributing actively to our continuous improvement initiatives by identifying and implementing process enhancements.

WHAT YOU'LL BRING:

  • Industry Expertise: Proficient in applying policies and understanding regulations, with solid knowledge of our products and claim processes. Good understanding of medical terminology to aid in claim handling.
  • Tech Savvy: Comfortable using various software for word processing, spreadsheets, email, and presentations.
  • Strong Organizational Skills: Excellent at managing tasks with precision and independence, capable of delivering results under tight deadlines.
  • Analytical Thinker: Sharp analytical skills for effective problem-solving and decision-making.
  • You promote a collaborative culture, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
  • Able to work at our office located in Omaha, NE, in a hybrid environment.

PREFERRED:

  • Experience as a Claim Analyst or other claims environment.
  • Special Risk Product knowledge.

We value unique experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! 

If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status.

Stay Safe from Job Scams
Mutual of Omaha only accepts applications from mutualofomaha.com/careers. Legitimate communications will come from '@mutualofomaha.com.' We never request sensitive information or extend job offers without conducting interviews. For more details, check our Hiring FAQs. Stay alert for scams and apply securely!

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Advertised: Jun 22, 2026 09:00 AM Central Daylight Time
Applications close: Jun 29, 2026 11:55 PM Central Daylight Time

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