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Claim Aid Jobs (NOW HIRING)

Financial Aid Advisor

Campus, IL · On-site

$36K - $43K/yr

Ensures accuracy in financial aid data for state and federal reporting. Other duties may include ... This position allows eligible veterans and their spouses to claim Veterans' Preference pursuant to ...

New

We are seeking a Claim Manager to join our Claim Center Property Commercial team. The Manager is ... that may aid portfolio, quality of risk and post-loss management. Chubb is a world leader in ...

Case Manager (OVS)

Bronx, NY · On-site

$27.47 - $30.22/hr

The Next Generation Center (NGC) at Children's Aid (CA) is located in the Bronx and serves ... compensation claim applications including obtaining required documentation. * Review law ...

STNA

Lakewood, OH · On-site

$13.50 - $18/hr

We are currently seeking Resident Care Companion or STNA for our community. Openings: PRN PT 1st PT ... No waiting periods, no claim forms, no deductibles! Metlife Pet Insurance Wide range of coverages ...

STNA

Brooklyn, OH · On-site

$14 - $18.75/hr

We are currently seeking Resident Care Companion or STNA for our community. Openings: PRN PT 1st PT ... No waiting periods, no claim forms, no deductibles! Metlife Pet Insurance Wide range of coverages ...

STNA

Elyria, OH · On-site

$13.75 - $18.25/hr

We are currently seeking Resident Care Companion or STNA for our community. Openings: PRN PT 1st PT ... No waiting periods, no claim forms, no deductibles! Metlife Pet Insurance Wide range of coverages ...

STNA

North Royalton, OH · On-site

$14.50 - $19.50/hr

We are currently seeking Resident Care Companion or STNA for our community. Openings: PRN PT 1st PT ... No waiting periods, no claim forms, no deductibles! Metlife Pet Insurance Wide range of coverages ...

STNA

Middleburg Heights, OH · On-site

$14 - $18.75/hr

We are currently seeking Resident Care Companion or STNA for our community. Openings: PRN PT 1st PT ... No waiting periods, no claim forms, no deductibles! Metlife Pet Insurance Wide range of coverages ...

STNA

Brook Park, OH · On-site

$14 - $18.75/hr

We are currently seeking Resident Care Companion or STNA for our community. Openings: PRN PT 1st PT ... No waiting periods, no claim forms, no deductibles! Metlife Pet Insurance Wide range of coverages ...

STNA

Parma, OH · On-site

$14.25 - $19/hr

We are currently seeking Resident Care Companion or STNA for our community. Openings: PRN PT 1st PT ... No waiting periods, no claim forms, no deductibles! Metlife Pet Insurance Wide range of coverages ...

STNA

North Ridgeville, OH · On-site

$13.25 - $17.75/hr

We are currently seeking Resident Care Companion or STNA for our community. Openings: PRN PT 1st PT ... No waiting periods, no claim forms, no deductibles! Metlife Pet Insurance Wide range of coverages ...

STNA

Columbia Station, OH · On-site

$14 - $18.50/hr

We are currently seeking Resident Care Companion or STNA for our community. Openings: PRN PT 1st PT ... No waiting periods, no claim forms, no deductibles! Metlife Pet Insurance Wide range of coverages ...

STNA

Parma Heights, OH · On-site

$14 - $18.75/hr

We are currently seeking Resident Care Companion or STNA for our community. Openings: PRN PT 1st PT ... No waiting periods, no claim forms, no deductibles! Metlife Pet Insurance Wide range of coverages ...

STNA

Strongsville, OH · On-site

$13.75 - $18.50/hr

We are currently seeking Resident Care Companion or STNA for our community. Openings: PRN PT 1st PT ... No waiting periods, no claim forms, no deductibles! Metlife Pet Insurance Wide range of coverages ...

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Claim Aid information

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$13

$21

$28

How much do claim aid jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for claim aid in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Claim Aid vs Claims Adjuster?

AspectClaim AidClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance-related certificationsHigh school diploma; state licensing or certification often required
Work EnvironmentOffice settings, claims processing centers, remote work possibleFieldwork at accident sites, offices, or client locations
Employer & Industry UsageInsurance companies, third-party administrators, government agenciesInsurance companies, independent adjusting firms, public agencies
Common Search & Comparison IntentUnderstanding entry-level claims support rolesEvaluating claims handling and assessment careers

Claim Aids typically assist with claims processing and customer service within insurance companies, often working in office environments. Claims Adjusters evaluate and investigate insurance claims, often conducting fieldwork. While both roles support insurance claims, Claim Aids focus on administrative tasks, whereas Claims Adjusters handle claim assessment and decision-making.

What are the key skills and qualifications needed to thrive as a Claim Aid, and why are they important?

To thrive as a Claim Aid, you need a solid understanding of insurance processes, attention to detail, and typically a high school diploma or relevant experience in claims or administrative roles. Familiarity with claims management software, databases, and basic office tools like Microsoft Office is often required. Strong organizational skills, clear communication, and empathy help in effectively supporting clients and collaborating with insurance professionals. These abilities ensure accurate claims processing, excellent customer support, and efficient workflow within the insurance environment.

How does a Claim Aid professional typically collaborate with healthcare providers and patients during the claims process?

A Claim Aid professional regularly acts as a liaison between patients, healthcare providers, and insurance companies. They assist patients in understanding their insurance benefits, help gather necessary documentation, and ensure all claims are submitted accurately and on time. Collaboration often involves frequent communication with medical offices to clarify billing details and with patients to explain claim statuses or resolve issues. This teamwork is crucial in streamlining the reimbursement process and minimizing delays or denials.

What are Claim Aid professionals?

Claim Aid professionals assist individuals and organizations in navigating the complex processes of insurance claims, government benefits, and healthcare reimbursement. They help clients understand eligibility requirements, gather necessary documentation, and complete paperwork to ensure timely and accurate submission of claims. Their services are especially valuable for patients, families, and providers dealing with Medicaid, Medicare, or other public assistance programs. Claim Aid professionals act as advocates, working to maximize benefits and minimize denials or delays.
More about Claim Aid jobs
Infographic showing various Claim Aid job openings in the United States as of May 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.

Full-time

Posted 21 days ago


Job description

BASIC PURPOSE:
In accordance with application of state and federal laws and company best practices, handle higher exposure, complex claims within an assigned line of coverage including multi-jurisdictional and litigated matters. Gather and review claim information, determine coverage, and conduct investigation. Initiate and maintain customer contact to provide updates and resolve any issues with the claim. Update information in the claim system to document claim handling activities. Determine/set reserves and make payments within level of authority. Investigate and refer identified claims to Loss Recovery Services as applicable. This role requires knowledge of coverage forms and claims handling for General Liability (GL), Auto Liability, Professional Liability (PL), Employment Practices Liability (EPL), and Directors & Officers (D&O) lines of business.
PRIMARY JOB RESPONSIBILITIES:
  • Perform claim tasks timely and document claim files appropriately. Proactively manage claim activities to ensure fair claim resolution. Handle all claims in accordance with state and federal laws.
  • Make complex coverage decisions by gathering information necessary to make an informed decision in a fair, equitable, and ethical manner. Provide detailed explanation, citing facts, and relevant policy language. Evaluate subrogation potential based on the applicability of policy language and/or governing state laws and statutes as appropriate.
  • Perform a thorough investigation based upon the type, complexity, and severity of the claim. Upon completion of the investigation, analyze and evaluate the potential exposure and damages, including potential full or partial liability, compensability denials, and subrogation potential as applicable. Formulate and document an action plan based on the covered damages and injuries.
  • Determine and set reserves based upon a risk-neutral evaluation of the most likely outcome within authority level. Evaluate and negotiate directly with insured, claimant, or claimant's attorney on all cases within authority level. Review claim facts and exposure with claims management as appropriate, to guide claim strategy. Make complete, accurate, and timely loss and/or expense payments within authority for covered losses. Refer claims above authority to appropriate team member for review and potential reassignment.
  • Maintain a professional, courteous, and helpful approach when communicating in person, on the phone, or through email and other correspondence with internal and external customers, business partners and brokers
  • Recognize when vendor partners are required on a claim, including experts, independent adjustors, nurses, defense attorneys, etc. Assign and direct vendors, as needed, to aid in the investigation and evaluation of the claim. Manage claim expense by reviewing attorney/firm performance, results and the value of services provided.
  • Investigate and refer identified claims to Loss Recovery Services as applicable.
  • Attend mediations and other litigation-related activities as needed
  • Collaborate with defense counsel and direct litigation strategy.

QUALIFICATIONS:
  • Bachelor's degree preferred. A combination of equivalent education and/or experience may be considered in lieu of a degree.
  • Additional training in insurance, medical, and/or legal environments is desirable.
  • Completion of INS, AIC, or CPCU is preferred.
  • Minimum of five years of claim handling and/or other insurance-related experience is required.
  • General Liability and/or Professional Liability experience preferred
  • Ability to obtain and maintain state adjusting license requirements and complete continuing education requirements.
  • Evidence of ability to think independently.
  • Strong listening, verbal, and written communication skills.
  • Ability to handle multi-jurisdictional and litigated claims.
  • Proficient knowledge of policy terminology and legal principles involving at least one or more of the following: insurance, automobile, medical and litigated claims.

WORK ENVIRONMENT:
  • Professional office environment.

NOTE: This job description in no way states or implies that these are the only duties performed by this employee. Employees may be requested to perform job-related tasks other than those specifically presented in this job description. The employer reserves the right to change or assign other duties to this position.
The CM Group is made up of Church Mutual Insurance Company, S.I., CM Regent Insurance Company, CM Vantage Specialty Insurance Company and CM Select Insurance Company.
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